Emails
- customercare [at] ltfs [dot] com (Two-Wheeler/Farm Equipment Finance/Micro Loans)
- customerservice [at] ltfs [dot] com (For SME Finance/Housing/Real Estate Finance)
- Investor [dot] line [at] lntmf [dot] co [dot] in (For L and T Mutual Fund Queries)
- bonds [dot] helpdesk [at] linkintime [dot] co [dot] in (For Infra Bonds)
Important Links
Grievance Redressal
Level 1
- If you have any Query please call to Customer Support Number given above.
- Customers can register their complaint by writing to:
Email: customercare [at] ltfs [dot] com/ customercaresme [at] ltfs [dot] com / customercaresme [at] ltfs [dot] com
- Customers can also register their Complaint the nearest branch
Level 2
- If Customer is not satisfied with the resolution then, customers can contact to
Head GRO /Grievance Redressal Officer/Nodal Officer at:
- Head-GRO:-
Ph: 022-62125237
Email id: headgro [at] ltfs [dot] com
- You can raise a grievance through Self Help Options
- Grievance Redressal Officer:-
Ph (GRO) :1800 1020476,
Email id (GRO) : gro [at] ltfs [dot] com (For Two-Wheeler Finance, Farm Equipment Finance, Consumer Loan)
gro-housing [at] ltfs [dot] com (For Housing Finance, Real Estate Finance )
- Nodal Officers:-
Region |
Area of Operation |
Details of the Nodal Officers |
Mumbai |
Maharashtra, Goa, Gujarat, Madhya Pradesh,
Chhattisgarh, Union Territories of Dadra and
Nagar Haveli, Daman andDiu.
|
Mr. Pragnesh Patel,
Regional Manager
Branch Office: 1st Floor, Unit No 101 and
104, Ratnaraj Spring, Nr. Navrangpura Bus
Stand Navrangpura -380015.
8655994737
pragnesh [dot] patel [at] ltfs [dot] com |
Kolkata |
West Bengal, Sikkim, Odisha, Assam, Arunachal
Pradesh, Manipur, Meghalaya, Mizoram, Nagaland,
Tripura, Bihar and Jharkhand
|
Mr. Sumit Kumar Mishra,
Regional Manager
Branch
Office: 428/3818, Jaydev Nagar.
Bhubaneshwar - 751002.
8655994734
sumitkumar [dot] mishra [at] ltfs [dot] com |
New-Delhi |
Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab,
Union Territory of Chandigarh Himachal Pradesh,
and Rajasthan and State of Jammu and Kashmir.
|
Mr. Jayant Moharana,
Regional Manager
Branch
Office: 5th Floor, DCM Building, 16,
Barakhamba
Road, Connaught Place, New Delhi 110001.
8655808899
jayantmoharana [at] ltfs [dot] com |
Chennai |
Tamil Nadu, Andaman and Nicobar Islands, Karnataka,
Andhra Pradesh, Telangana, Kerala, Union Territory
of Lakshadweep and Union Territory of Puducherry.
|
Mr. R Mukesh Rao,
Regional Manager
Branch Office: KGN Towers, No. 62, 5th Floor,
Ethiraj Salai, Egmore, Chennai – 600105.
8655994735
RMukeshRao [at] ltfs [dot] com |
Level 3
- If Customer is still not satisfied with the Resolution of level 1 and level 2 then, customer can
contact to Principal Nodal Officer at:
- Principal Nodal Officer:-
Ph(PNO): 18001038712
Email id : pno [at] ltfs [dot] com (For Two-Wheeler Finance, Farm Equipment Finance,Consumer Loan)
Level 4
- If Customer is still not satisfied with the Resolution/ complaint is not resolved within a period of one month,
the customer can appeal to Reserve Bank of India by lodging a compliant.
Officers Contacts
Name |
Designatiion |
Contact No. |
Email |
Address |
Ms. Apurva Rathod |
Company Secretary
and Compliance Officer |
022-62125000 |
igrc [at] ltfs [dot] com |
L&T Finance Holdings Limited6th Floor,
Brindavan, Plot No. 177, C.S.T Road,
Kalina, Santacruz (East), Mumbai –
400 098, Maharashtra, India |
Ms. Apurva Rathod |
Nodal Officer |
N/A |
secretarial [at] ltfs [dot] com |
6th Floor, Brindavan, Plot No. 177,
C.S.T Road, Kalina, Santacruz (East),
Mumbai - 400 098, Maharashtra, India |
Registered Office
L and T Finance Ltd 15th Floor,
PS SRIJAN Tech Park, Plot No 52,
Block DN, Sector-V, Salt Lake City,
Kolkata – 700 091, District 24-
Parganas
North
Ph: 022-62125000
Fax: 022-62125398
Corporate Office
Brindavan Building, Plot No 177
Vidyanagari Marg, CST Road
Kalina Santacruz (E)
Mumbai 400098
Social Sites
Comments
Noc
Dear Sir/Mam, Good Afternoon my bike number DL9SBF8429 , done all instalment in may 2018 but i have no NOC , please send me NOC urgent basis
For loan's
Hi sir....
I have a handicrafts business so,I need some loan for my business please suggest me..
Noc for loan clearance
Hello, My loan EMI completed on May 2018. I was waiting for NOC at my registered address. After waiting of two months I have contacted local office by the help of my brother. It has been asked from your office agent that being loan account holder I will have to apply for NOC separate. Surprise to understand the internal process of a very big financial institute, that though loan has been closed as agreed till you need additional application for NOC. Also requested, if you inform loan a/c holder about this policy during approval, then they contact for NOC proactively in better way.
lone balance amount panding in sevil
im twoo whilar parches in may2018 my clear monthli emi but youar civil report says youar amount is panding pleas clear my civil report its hury upp
NOC
My loan last EMI 5jul2018 complete but agent not give NOC doc.please look this matter.
I'm ready to pay but caller abuses
Dear sir,
Today when I was ready to pay the female caller is very abusive. I me and my brother spoke about whatever the amount pls explain she abused. We are ready to pay the bounced Emi. Tell ur callers not to abuse.