Ola raid through auto today 6.10.21 morning and fare paid by cash, but still showing that payment is pending. Pl rectify this issue, iam a frequent ola raider, Thanks

Dear Team,

Recently I booked Ola for local Delhi travel on several occasions.

I observed:
1. Driver accepts ride, however there after
a) Does not move from his position
b) Moves in totally different direction
c) Does not turn up at pick up even after considerable time vis a vis estimated time shown at booking
d) Uses foul language
e) Ola has no customer care contact number. Only window is SUPPOER tab in app which also is totally managed with preset options and NONE keeping customer perspective in view.
h) On cancellation, as you can not look for new cab without cancelling earlier, he too refuses or avoids at times cancel the accepted ride.
i) Cancellation charges are slapped on customer for issues applicable to OLA App of OLA Driver.
j) Charges not reversed even after several reminders through dilapidated app having limited window for such requests.
k) I have stopped used OLA as thankfully it prompted me to find alternatives infact many
l) OLA is neither monopoly nor oligopoly JUST ONE OF SEVERAL PLAYERS IN THIS FIELD.
m) Be sure this way you will get marginalised, if at all manage to survive, only

I already paid cash to the driver as the mode of payment was ola money which was empty.. Even after that, every time i try to book something it sayd payment pending. It has started becoming a lot of hassle.. Please resolve this. Thank u

I have taken a ride from Attapur to Lodha meridian, kphb colony, Hyd on 18.9.21 afternoon and on completion of the ride paid cash to the driver.
Regret ti inform that the app still shows payment due.
Sent mail to customer support several times
but no response
Need urgent rectification
Very bad service

Meney driver ko payment kar diya h to apkey app pay now payment kyo dhikha raha h
Meenakshi

I booked a cab from chittlapakam to Tambaram station on 16-9-21 at about 2.15 PM, I paid bill amount + extra to driver Rs.300/- instead of Rs 241/-, driver demanded more for my luggage. In app it is showing my bill amount is due. I am a regular customer. Pl look into the matter and clear the same.

I book my auto ride with online payment on 18 sep evening Ola suggest for online payment so I book Ola auto But after ride is finish I can't pay online because of Ola server not taking online payment many time I try but payment is failed so finely I pay in cash I can't connect Ola customer car &now Ola massage me for payment but I already pay in cash to auto driver so now what I do help me to solved that

I already paid to ola cab . But still in app value is shows pending.

Awaiting of your reply

I have booked cab today but fare charged higher than the estimated fare. It is just incorrect fare changed because only 6 km traveled. Also fare is not showing while traveling and end of trip charged higher just 3 times of normal fare.

I booked cab on 8th August 2021 from raj nagar extension to West vinod nagar. When I booked, it was showing fare of Rs. 394. But driver charged 515. After making payment, app was showing that I paid 465 then after some time again it changed with Rs. 344.
When I marked support from ola, I received msg - We have adjusted your fare by *₹179.0*

i had booked on 30/07/2021 from Vasai to Thane
the time i booked my ride the estimated fare was Rs.458 but after the completion of ride the fare charges increased drastically like almost 3 times i.e Rs.1784. i had booked many rides from ola but i have never experienced this kind of unexpected situation. I am totally dispointed by ola cab service. whenever i call to customer care number they don't pickup call.i will never advice anyone to use ola cab service. i had also mailed to and they raised a ticket but i have not received any response after that.

horrible experience

also i request you to please refund my extra amount in my Ola Wallet,

hope you will solve my query as soon as possiable, otherwise i will complain against you in consumer Court.

thank you

Vicky Prajapati.

Sir how ihave to open a driver account please tell me.

प्लॅटफॉर्म शुल्क क्युं कट हो रहा है।इसके बारे में कुछ बता सकते हो प्लीज।जरा विस्तार से चर्चा कर सकते हो प्लीज।

Bed services

Dear team please open my id .I wants ola service in traveling.

Sir please my help my ID block h use unblock kare please sir

Ola driver's se I take cash payment but take cash and Paytm 2 time payment so plz call me I so many time call customer care but not respond

Sir please open my id .I wants ola service in traveling

Sir, I wanted to let you know that this morning I booked a cab by ola cabs. The cab arrived I was in but away I didn't call the reader several times. So what's my fault You return my money,

House No:- 40 Saraswati Vihar, Gurgaon 122002

Above address available cab

Dear team,
Please provide the details why my ID is blocked.

Hi, I am very disappointed because of cancellation charges.
Today i booked a cab but driver cancelled the ride,At last i book ola auto &i have paid 50 rupees more paid 204 rupees instead of 154 inr.
Please resolved the case.

My problem is that: the ola app is not available for use on this device. Contact support for me... Rectify the problem and do needful... Till now no response from you, ola, waste app, no Rectify no reply...waste app

Hi
When I booked a cab for JCFH sen sec school, Chandigarh road SBS Nagar from my destination , km shows 77 km from departure to destinantion but you were charged 196 km for round trip . So how could you do this to customer you just cheat to customer
details of amount which i paid in cash and paytm
Paytm -200
cash---2200
including 100 toll tax ie Rs 100 and DTO tax 340

So its a big harassment or cheating to you customer.

Regards
Rohit

today i book a mini car ....driver cancel the ride not i.......then why charged me 50 rs ..?????????...i want my 50rs back .

Tomorrow on 9 Dec 2019 ,I took a cab no UP14FT 5425 Swift desire from Rajendra park gurgaon to laxman vihar gurgaon at 9:59Pm and I missed my office bag in cab, but from morinig started calling driver to return my bag, but he is not picking my call, I tried to call call customer but could not find any relevant no. Even I text driver that I can pay some amount if he returns my office laptop was in that bag , pls help me to get that bag his mobile no is +9199113457xx. 33 in Truecaller his name shaw Rajiv yadav but in profile mohdmokin

Worst service ever. The customercare is not even receiving the calls. Very disappointing service.

Mujhe Meri bike ola mein attach Karni hai Lekin Mera licence block hi kya main meri bike attach kar sakta Hun kya reply me please

HR55AB0615 pixle month liya tha 25000 dekar. Jab Gadi lane gaya toh Gadi K front set tuti hui thi or jek v ni tha Gadi main our Gadi K kit v kharab tha jab hamne office main call karke bataya toh madam jee ne bole ki chalake dekho Thik hojayanga. Gadi K condition Thik ni tha firbhi Lena pada aur har 2 din main problem khada hota aur 300,400 Mera Kharch hojata jeb se agar office main complain dalu toh 3,4 din faltu main khada kardete.aur Hardin costumer care main call Karna padta kavi bonus ni daldete kavi bahut dur K kone mai xodke 1ghante tak duty ni dete. So I would like to request to the Ola cabs customer care officer to improve the system steckly thanks

Team,

I have changed my phone and reinstalled all apps. I was successful in doing so for all my apps except you...the great OLA!

1. I forgot my password and since an hour I have been trying to create a new one. But your website is the shittiest that I have ever seen. On the app, I am supposed to receive an IVR call for verification, which I guess I will not receive in this lifetime.
2. The customer care number .......900 which you have flaunted on Google goes unanswered.
3. The support section mentions some links like "forgot your password" on the screen...which is not visible to the human eye.
4. Today is my last date for payment of Postpaid amount, and I am trying to look for a tab on your shitty website to pay the same...but of course! it is not visible to the human eye.
5. My emails to your olasupport or whatever is not replied to.

Frustrated,
Pranita Gurung

I booked ola yesterday around 10:46 am after some time I called driver he said he is coming in 10 mins but after 10 minutes I called him again he is still at the Ludhiana railway station he is not coming he said he didn’t see the confirmation and he said you cancel the ride most of the time the ask the customer to cancel the ride but they refused to come it is not customer mistake then pls charge the cancellation fee from the customer

After completing the last trip the balance in my Ola money account was Rs 740/-.
Now it shows zero balance and indicating insufficient money.

Moreover history of previous trips are also not being shown.

Kindly check and do the needful.

कल रात को मैंने एक ओला की थी जो किसी वर्मा के नाम पर थी 11:29 ड्राइवर आया और उसने बताया हुए स्थान पर जाने से मना करा मुझे अशोकनगर त्यागी दिल्ली से प्रेम बिहार शिव विहार जाना था उसने कहा मैं वहां नहीं जाऊंगा टाइम बहुत हो गया आप मेरे पीने का टाइम है और उसने लोकेशन पर गाड़ी ला कर घुमाई मैंने का तो फिर भाई देर ज्यादा हो रही है बच्चे साथ में है आप कैंसिल कर दो तो उसने कहा कि ठीक है मैं कैंसिल कर दूंगा फिर उसने मेरा फोन नहीं उठाया कुछ देर बाद फिर मैन दूसरी जब ओला बुक करनी चाही तो मुझे पता चला कि ₹50 एक्स्ट्रा लग रहे हैं मैंने फिर ड्राइवर को फोन करो कि भाई तुमने कैंसिल क्यों नहीं गई तो उसने मेरा काफी देर तक फोन नहीं उठाया आप मेरे ₹50 वापस करें और उसके खिलाफ एक्शन ले जाएगा ओला कंपनी ड्राइवर को रखती है चोर ड्राइवर ड्राईवर को रखती है

I book ola on 11 Dec 2018.from bhullanpur to Varanasi station. I talk to ola cab driver but after some time drive cancelled booking.then I pick up auto rickshawa then rich to destination and pick up train in last movement.bad service by ola.very bad.same on mr.ola Aggrawal.