Toll free Number(s):
- 1100 (CM Helpline - 7am-10pm, Mon-Sun)
Email
Important Link
CM Complaint Procedure
Integrated and Inclusive Public Grievance CM Helpline Management System (IIPGCMS) is a integrated and convenient public grievance redressal platform, where you can file and track your grievances related to government services, schemes, and civic issues ,ask questions, provide suggestions via multiple channels - calling the helpline, web portal, mobile app, e-mail, Twitter, Facebook, by post or by visiting the grievance call center in person .
The following types of calls are being received on helpline 1100 :
You may call anytime from 7 am – 10 pm, from Monday - Sunday, including government holidays
-
Issues in availing government schemes or services that you are eligible for .
- Civic issues – burning public property / waste, broken streetlights, open manholes, water logging, etc.
- Other public issues
You can submit a grievance through :
- Call the helpline – Dial 1100 .
- Email the grievance to cmhelpline@tn.gov.in .
- Post the grievance to the address mentioned under “Contact Us” at the bottom of this page.
- Special Officer,
Mudhalvarin Mugavari Department,
Secretariat,
Chennai -600009.
- Visit the address mentioned under “Contact Us” at the bottom of this page
- You can also complain through TN CM Helpline App .
- You can also file complain online, procedure given below: -
Online Procedure to File complaints :
- Go to the official website, Sign up on the portal with your mobile number/email ID.s
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- Click on File a Grievance option
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- Describe your grievance and fill the form to the best of your knowledge.
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- Click “Submit”. You can submit a grievance in Tamil or English, you will receive an acknowledgement message with your unique grievance ID.
You can use it to track your grievance.
- You may track your grievance yourself from the CM Helpline Portal under the My Dashboard tab
- Your grievance will be registered with the concerned department and you will receive status updates via SMS.
Address
Special Officer,
Mudhalvarin Mugavari Department,
Secretariat,
Chennai -600009.
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