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Ageas Federal Life Insurance Customer Care No. 1800 209 0502

Updated on Tuesday, 9 December 2025 - 4:46pm
Organization: 
Toll free Number(s): 
  • 1800 209 0502 (For Customer Support)
All India Number(s): 
  • 022-2302 9200 (For Contact Support)
International Numbers: 
+91 484 4221333 (Missed Call No. For NRI Customers)
Website: 
Official Website
Android App: 
Ageas Federal ACE

IVRS Menu: 1800 209 0502

Select Your Preffered Language

  • Press 1: For Application Status
  • Press 2: For Policy Status
  • Press 3: For Policy Dispatch Status
  • Press 4: For Refund Status
  • Press 5: For Preisense Insurance
  • Press 6: For Renewal Zero And Due Date
  • Press 7: For Certificates, Statements And Vendor Quotation
  • Press 9: To Speak To Customer Care Executive

Email

  • support [at] ageasfederal [dot] com (For Customer Care)

Important Links

Claim Process

  • For any query related to claim process then firsty you have to call 18002090502 email at support [at] ageasfederal [dot] com , claims [at] ageasfederal [dot] com .
  • You can also visit to your nearest branch location .
  • You can also track the status of your Claim .
  • For More Information Related To Claim Process Please Read

Grievance Redressal

Level 1

  • For any query/complaint, you can contact at 18002090502 or mail at support [at] ageasfederal [dot] com .
  • You can also visit to the nearest Branch Location .

Level 2

  • If your query is not resolved, then you contact to Regional Grievance Redressal Officer at the details given below:
    Sr No.  Branch Name  Contact No. Email Address
    (AGEAS Federal Life Insurance Co. Ltd.)
    Email: grievance [at] ageasfederal [dot] com
    1 Mumbai (Central) Rahul Kashiprasad Dubey 8898167167 rahul [dot] kdubey [at] ageasfederal [dot] com 209/210, 2nd floor Shop Zone, MG Road Near Bank Of India, Ghatkopar 400086 Mumbai Suburban Maharashtra
    2 Mumbai (Western) Rahul Kashiprasad Dubey 8898167167 rahul [dot] kdubey [at] ageasfederal [dot] com 403, 4th Floor, Accord Building Jay Prakash Nagar, Opposite Goregaon Station Goregaon East400063 Mumbai Suburban Maharashtra
    3 Pune Mandar Shrikant Vaidya 7507425511 mandar [dot] svaidya [at] ageasfederal [dot] com Bremen Business Centre, Office No : 202 2nd FloorAbove Bank Of India, Near Bremen Circle, Aundh NA 411007 Pune Maharashtra
    4 Nashik Sachin Kashinath Pachpatil 9766211100 sachin [dot] pachpatil [at] ageasfederal [dot] com Office no 201 & 202, 2nd floorViraj Imperial, Bhosala Circle, College Road NA 422005 Nashik Maharashtra
    5 Nagpur Bhushan Dudhe 9009888988 bhushan [dot] dudhe [at] ageasfederal [dot] com 301 Ground Floor, Buty Complex Plot No 317, Rabindranath Tagore Road, Civil LinesNA440001NagpurMaharashtra
    6 Ahmedabad Rajeshkumar Chandrakant Barot 7567569239 rajeshkumar [dot] barot [at] ageasfederal [dot] com Unit No 302 & 303, 3rd Floor,  Majestic Plaza, Near Le Jardin Flat And Law Garden Brts Stand, Opp Krishna Soc, Ellisbridge Na 380006 Ahmedabad Gujarat
    7 Surat Hira Singh 8511100508 hira [dot] singh [at] ageasfederal [dot] com Office no 209-210 2nd Floor, Vasupujya Rio EmpirePlot No 148, Opp Pal Umra Bridge, Pal 395009 SuratGujarat
    8 Rajkot Nilesh Pravinchandra Anada 9979999939 nilesh [dot] anada [at] ageasfederal [dot] com Office no 305 & 306 3rd Floor, Novem Square Amin Marg, Near 150ft Ring Road 360005 Rajkot Gujarat
    9 Indore Amit Gupta 8368940984 amit [dot] sgupta [at] ageasfederal [dot] com 1st Floor, 101 Millanda Manures Plot No. 2, Rnt Road, Opp. Central Mall NA 452001 Indore Madhya Pradesh
    10 Panaji Goa Prajakta Shirodkar 7350937317 prajakta [dot] pshirodkar [at] ageasfederal [dot] com Gera Imperium-I, 3rd Floor unit 302Plot nos8, EDC Complex, Patto plaza NA 403001 North Goa Goa
    11 Kolhapur Rahul Prabhakar Patil 8788137834 rahulp [dot] patil [at] ageasfederal [dot] com The Gemstone CS,Office No.5 B, 1st Floor, 517 A/2,  ‘E’ Ward,New Shahupuri, Near Central Bus Stand Kolhapur 416003 Kolhapur Maharashtra
    12 Jamnagar Reena Jotangiya 9925245200 reena [dot] jotangiya [at] ageasfederal [dot] com 2nd Floor, Office No 254 & 255 Neo Square, Opp. Income Tax Office, Nr. Amber Cinema P N Marg361001 Jamnagar Gujarat
    13 Aurangabad Nishad Kailash Kewat 8551805868 nishad [dot] kewat [at] ageasfederal [dot] com Office no.5, CTS no.17354/2 Sai Square Complex, Osmanpura NA 431001Aurangabad Maharashtra
    14 Jabalpur Nitin Khatri 8234032221 nitin [dot] khatri [at] ageasfederal [dot] com 2nd Floor, Ahuja Tower Beside Krishna Hotel, Nepier Town Bhanwartal 482001 Jabalpur Madhya Pradesh
    15 Satara Srushti Ashish Diwekar 8424049907 srushti [dot] diwekar [at] ageasfederal [dot] com Vijayjyoti Complex, Sr No 283/1/1 Plot No. 29& 3, Karanje Tarff, Opp. To Prakash Loge NA 415001 Satara Maharashtra
    16 Bhopal Nitin Kumar Gupta 9300812333 nitin [dot] agupta [at] ageasfederal [dot] com 3rd Floor, Alankar Complex,10, MP Nagar II, NA 462011 Bhopal Madhya Pradesh
    17 Vadodara Sujalkumar Devrajbhai Roy 9601535057 sujalkumar [dot] roy [at] ageasfederal [dot] com Office no 313, Kanha GJ Central Alkpuri, Vadodara NA 390007 Vadodara Gujarat
    18 Anand Vedant Rana 8866773895 vedant [dot] rana [at] ageasfederal [dot] com Ageas Federal Life Insurance Co Ltd.103, F/Fhr Stone, Anand Vidyanagar Road, Near Cromaanand 388001 Anand Gujarat
    19 Kochi GireeshKumar M P 9074896138 girishkumar [dot] mp [at] ageasfederal [dot] com 3rd floor PALAKAT’s NH 47 Vyttila Aroorbypass road Near Thaykoodam bridge Vyttila NA 682019 Ernakulam Kerala
    20 Calicut Vikas Babu D 9946061530 vikas [dot] d [at] ageasfederal [dot] com Shop No. 63/2677 63/2678, 63/2679 1st Floor, R.P. Mall Mavoor Road NA 673004 Calicut Kerala
    21 Thiruvanthanapuram Sarathchandran.R 6282354209 sarathchandran [dot] r [at] ageasfederal [dot] com 3rd Floor, Vipanchika Tower Near Govt.Guest House,Thycaud NA 695014 Thiruvananthapuram Kerala
    22 Kottayam Sibimon Joseph 9946311187 sibimon [dot] joseph [at] ageasfederal [dot] com 3rd Floor, Pulimootil Arcade Kanjikuzhy, K.K. Road, NA 686004 Kottayam Kerala
    23 Thrissur Mahesh Kumar C 9400655255 maheshkumar [dot] c [at] ageasfederal [dot] com 1st Floor, Trichur Trade Centre Opp. Raymonds, Kuruppam Road NA 680001 Thrissur Kerala
    24 Palakkad Gajendra Boopathi S 9443701225 gajendra [dot] boopathi [at] ageasfederal [dot] com Ageas Federal Life Insurance Co Ltd. 2nd Floorsundar Tower, Opp : Federal Bank Regional Office Palakkad 678013 Kunna Thurmedu Kerala
    25 Guntur Mohammad Hussain 9014444103 mohammad [dot] hussain [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd.Dno :12-1-12,Shop No 12,Ground Floor SVR's Empire,Opp Axis Bank Sanakkayla Factory Road, Kothapaeta Guntur 522001
    26 Kakinada Kapilavai Hari Babu 9603437999 haribabu [dot] kapilavai [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd. D.No.13-1-57/1,Ward No. 14, N V R Complex, Subhash Road , Main Road,Kakinada-533001, Kakinada District, Andhra Pradesh,Land Mark-Opp. Appollo Hopspital, Above Bajaj Electronics.
    27 Rajahmundry Annapurna JVSP 9966198222 annapurna [dot] padmavathi [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd.D.No.46-24-2 1st Floor Konduri Towers,Near Prakash Nagar Round Park, Danavaipeta Rajahmundry 533103East Godavari District
    28 Vijayawada Venkumahanthi Venkata Santosh Kumar 7997101111 santoshkumar [dot] venkumahanthi [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd. 3rd Floor  D.No.36-14-3/2 Bricks & Palms Mogalrajapuram Vijayawada - 520010 NTR District Andhra Pradesh
    29 Hyderabad Lily P 9885030388 lily [dot] mohan [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd.1st floor, Durga Tower, 1-8-435/436 Rasoolpura, Patigadda, Begumpet Hyderabad, Telangana 500016.
    30 KarimNagar Rachakonda Srinivas 8919626265 srinivas [dot] rachakonda [at] ageasfederal [dot] com Ageas Federal Life Insurance Company Limited; Shop nos. 22 to 25 , 1st Floor, “Fortune Mall”, Kaman Road, Near Bharath Talkies, Karimnagar-505001,Karimnagar District, Telangana
    31 Vizag Vidya Sagar Puppala 9949558099 vidyasagar [dot] puppala [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd.Office no 30-10-34/2, Third Floor,Eswar Sai Surya Complex, Daba Gardens,Visakhapatnam - 530020
    32 Bangalore GSVinod Kumar 6360574694 gsvinod [dot] kumar [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd, 2nd floor, D.No. 47/48, Keshava Mansion, 10th Main Road, 4th Block, Jayanagar, Bangalore -560011.
    33 Mangalore Dinesh Devadiga 9880130062 dinesh [dot] gdevadiga [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd D No 15-3-137/2 1st Floor Rain Tree 87B Kadri Village No 15 Bandore Ward Dakshina Kannada Mangalore 575002 (Near Scs Hospital Above Bhima Jewwllers Kankanady)
    34 Mysore Yashaswini M 9606339172 yashaswini [dot] m [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd.1st Floor, Sri Srinivasa Plaza, Kuvempunagar, Jayanagara Thonachi Koppal,  Mysore - 570023, Karnataka
    35 Udupi Poornima Udupi 9501579895 poornima [dot] udupi [at] ageasfederal [dot] com AGEAS Federal  Life Insurance Co. Ltd. 13-2-30E3A,  2nd Floor,   "SHRI MALSHI" Court back Road,  Udupi :- 576101.
    36 Chennai Joe Paul Prince M 9841071572 joepaul [dot] prince [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd.1st floor, No.21 Patullos Road Chennai 600002
    37 Coimbatore Karuppiah G 9677736700 karuppiah [dot] g [at] ageasfederal [dot] com Ageas Federal Life Insurance Co Ltd.Shree Shanmugappriya, No-454, 3rd Floor,Ponnaiyan Street, Cross Cut Road,Opposite to Power House,Coimbatore .Pin code: 641012Tamil Nadu state.
    38 Erode Raveendran M 7338995333 raveendran [dot] m [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd.Sri Vari Complex, 1st floor, 52/1, Meenakshi Sundaram street,Thirunagar colony, Erode - 638003 
    39 Madurai Thomas Gnanaraj G 9080430119 thamasgnanaraj [dot] g [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd.Ground Floor, Raja Barley Building,45/1A-1 Bye-pass Road,Ponmeni Nagar, Madurai-625010
    40 Salem Subramani Chinnu 9944310123 subramani [dot] chinnu [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd.T.S No. -21, 1st Floor, Maheswari Complex, Old SF No. 47/4A2,New Ward-M, Block - 15, Meyyanur Village,Suramangalam Zone, Salem - TK, Salem - 636004
    41 Thanjavur Prabhaharan A 9626974545 prabhaharan [dot] a [at] ageasfederal [dot] com Ageas Federal Life Insurance Company Limited; 3rd  Floor, “Bishop’s Sundaram Complex”, Pudukottai Road, Thanjavur - 613007,Tamilnadu Landmark : Opp - Food Museum 
    42 Tiruppur Silambarasan Palanisamy 8754145742 silambarasan [dot] palanisamy [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd.Greenway, 1st Floor,Sakthi Nagar, P.N. Road,Tirppur - 641602.  (State: Tamil Nadu)
    43 Trichy Rubini Perumal 9025676117 rubini [dot] perumal [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. LtdT.S.NO 65-A-10,Lakshmi Arcade, 3rd Floor,11th Cross, Thillai Nagar, Main Road,Trichy - 620018.11th Cross, Thillai Nagar, Main Road,Trichy - 620018.
    44 Guwahati Balendra Kalita 9864096170 balendra [dot] kalita [at] ageasfederal [dot] com Lite Lux, Ground floor Supreme tower, GS road NA 781005 Dispur Guwahati Assam
    45 Ranchi Sanatan Jai Mukul Baxla 8051068711 sanatanjaimukul [dot] baxla [at] ageasfederal [dot] com 6th Floor Green Field Centrum 5 Main Road Opp. Big Bazar Over Bridge 834001 Ranchi Jharkhand
    46 Patna Ravi Shukla 9129822225 ravi [dot] shukla [at] ageasfederal [dot] com Office No-505-507, 5th Floor, Grand PlazaFraser Road, Near Dakbungalow Chouraha NA800001 Patna Bihar
    47 Gaya Anamika Kumari 6203040957 anamika [dot] skumari [at] ageasfederal [dot] com M.S Plot No 598, Circle No 6,Ward no 2/6, Lal Bahadur Shastri Path,Gaya Patna Road, P.S- Kotwali, Town 823001 GayaBihar
    48 Siliguri Rabindranath Basak 9832409547 rabindra [dot] basak [at] ageasfederal [dot] com 3rd floor Merchant square building Sevok Road, Siliguri 734001 Darjeeling West Bengal
    49 Asansol Bhupender Singh 8001600178 bhupender [dot] s [at] ageasfederal [dot] com 4th Floor P C Chatterjee MarketG T Road RambandhuTala Asansol713303ASANSOLWest Bengal
    50 Bhubaneswar Radhakanta Behera 9937360766 radhakanta [dot] behera [at] ageasfederal [dot] com 3rd Floor Plot No-2.C, Janpath unit-III khordha 751007 Bhubaneshwarodisha
    51 Raipur Jishan Ahamd 7817806649 jishan [dot] ahamd [at] ageasfederal [dot] com 1st   Floor Piyank Tower GE road Raja Talab, near Ghadi chowk Gaurav path 429001 Raipur Chhattisgarh
    52 Jamshedpur Muninder Singh 9905755255 muninder [dot] singh [at] ageasfederal [dot] com 3rd Floor ,GDR Siddha,N Road, PS: Bistupur, Near St Mary’s Church831001 Jamshedpur Jharkhand
    53 Contai Pravas Das 9851872303 pravas [dot] sdas [at] ageasfederal [dot] com 2nd Floor, Axis Bank Building, Serpur Etwaribar Circle No 2Ward no VIII, Under Control Municipality, Contai Purba721401 Medinipur West Bengal
    54 Chapra Sanjeev Kumar Pandey 9934099802 sanjeevkumar [dot] pandey [at] ageasfederal [dot] com 3rd Floor, Hotel Heritage Municipal Chowk, Kachhari Road NA 841301 NA Bihar
    55 Sasaram Ramesh Sinha 9534701406 ramesh [dot] ssinha [at] ageasfederal [dot] com Sri Sri Bala Jee Complex, 3rd Floor,Old G.T Road,Raj Coloney, Sasaram, 821115, Rohtas, Bihar
    56 Kolkata Bicky Gupta 6290522194 bicky [dot] gupta [at] ageasfederal [dot] com 302, 3rd Floor, L&T Chambers,16 Camac Street,700017 Kolkata West Bengal
    57 Howrah Arvind Pareek 9831244663 arvind [dot] pareek [at] ageasfederal [dot] com Ageas Federal Life Insurance Co. Ltd.1st floor. Total floorsGround 3 floor 49 Moulana Abul Kalam Azad Road (Dobson Road), A-Block,  A-Block Howrah 711101 Howarh West Bengal
    58 Balasore Barendra Sethi 8249336140 barendra [dot] sethi [at] ageasfederal [dot] com Ageas Federal Life Insurance Co Ltd.3rd Floor Asis Plazapolice Line Square Ot Road Padhupada Post Dist. Balasore 756001 Balasore Odisha
    59 Rourkela Banesh Kumar Pattanaik 8249472607 banesh [dot] pattanaik [at] ageasfederal [dot] com Ageas Federal Life Insurance Co Ltd.1st Floor Dua Complex Panposh Road Dist Sundargarh 769004 Raurkela Odisha
    60 Jaipur Sunil Kumar Ahuja 9214444473 sunil [dot] ahuja [at] ageasfederal [dot] com Office No. 403-404, City Mall, Bhagwan Das Road,C-Scheme, NA302001JaipurRajasthan
    61 Prayagraj Prince Jaiswal 9264922204 prince [dot] jaiswal [at] ageasfederal [dot] com No 46/3, 2nd floor, Vinayak City Square,Sardar Patel Marg Civil Lines NA 211001 Prayagraj Uttar Pradesh
    62 Gorakhpur Ramnik Kumar Verma 9935530088 ramnik [dot] verma [at] ageasfederal [dot] com 2nd floor, Om Plaza, Near City Mall, Park Road,Civil Lines, 7 Park Road, NA 273001 Gorakhpur Uttar Pradesh
    63 Dehradun Gaurav Kumar 9990001959 gaurav [dot] kkumar [at] ageasfederal [dot] com 1st Floor, 112/88, office no. 6,7, & 8aRavindranath Tagore Marg, (Old No 24 A, New Cantt Road248001 Dehradun Uttarakhand
    64 Ludhiana Rishi Thapar 9569766622 rishi [dot] thapar [at] ageasfederal [dot] com 2nd Floor, Kunal tower 88 The Mall Road , 141001 Ludhiana Punjab
    65 Ajmer Jitesh Sharma  9983790909 jitesh [dot] sharma [at] ageasfederal [dot] com Office No. 06, 2nd Floor,Cine Mall, Ana Sagar Link Road, NA 305001 Ajmer Rajasthan
    66 Chandigarh Akhilesh Dutta 9855344055 akhilesh [dot] dutta [at] ageasfederal [dot] com Ground Floor, SCO 118-119Sector 8C, Near State Bank of Patiala NA160009 Chandigarh Chandigarh
    67 Agra Atul Kumar  9412165713 atul [dot] kumar [at] ageasfederal [dot] com 29/210, F Block, Floor, In Front Of Vikas Bhawan, Sanjay Place, 282002 Agra Uttar Pradesh
    68 Udaipur Shubhank Sharma 8949523766 shubhank [dot] sharma [at] ageasfederal [dot] com Center Point, 3rd Floor Opp. Bn College NA 313001 Udaipur Rajasthan
    69 Lucknow Vishal Srivastava 9313471777 vishal [dot] srivastava [at] ageasfederal [dot] com 1 Shahanazaf Road, Above State Bank of India 2nd Floor, Hazratgunj NA 226001 Lucknow Uttar Pradesh
    70 Varanasi Ashutosh Kumar Dwivedi 9559672888 ashutosh [dot] dwivedi [at] ageasfederal [dot] com 5th Floor, Vinayak Plaza, 501, 502, Maldahiya Crossing, Fatman RoadMaldahiya221010VaranasiUttar Pradesh
    71 Kanpur Aneek Mishra 8081477746 aneek [dot] mishra [at] ageasfederal [dot] com 14/113, 6th Floor Kan ChamberNear- Stock Exchange Civil Lines NA 208001 NA Uttar Pradesh
    72 Ghaziabad Nitin Tyagi 9654023623 nitin [dot] tyagi [at] ageasfederal [dot] com 1st Floor, Sri Sri Ravi Shankara Plaza,B-5, R.D.C.NA 201002 Ghaziabad Uttar Pradesh
    73 Panipat Gopal H  9541860464 gopal [dot] h [at] ageasfederal [dot] com N K Tower, 2nd Floor,Rajputan Patti,Opp I B College, G T Road, Panipat 132103 NA Haryana
    74 Noida Harish Kumar 9999816264 pramod [dot] saraswat [at] ageasfederal [dot] com Zygon Square, 505 & 506,Plot No. 1, Block - H-1A, Sector - 63 NA 201301 Noida Uttar Pradesh
    75 Delhi - CP Harish Singh Negi 9810126895 harish [dot] negi [at] ageasfederal [dot] com 907-908, 9th Floor, Kanchanjunga Building Barakhambha Road, Connaught Place,NA110001 New Delhi Delhi (NCT)
    76 Delhi - Pitampura Kawaljeet Singh 8447017100 kawaljeet [dot] singh [at] ageasfederal [dot] com HB Twin Tower, Netaji Subhash Place First Floor,Office Flat No. 109,110 & 111 NA 110034 New Delhi (NCT)
    77 Jalandhar Varun Aggarwal 9915411555 varun [dot] aggarwal [at] ageasfederal [dot] com 2nd Floor, Satnam Complex BMC Chowk, G T Road NA 144001 Jalandhar Punjab
    78 Mumbai (Lower Parel) Archana Ragavan 022 - 41689764 mumbaiho [dot] gro [at] ageasfederal [dot] com 22nd Floor, A Wing, Marathon Futurex, N. M. Joshi Marg, Lower Parel (East), Mumbai 400013
  • If your query is still not resolved, then you can also contact to the Grievance Redressal Officer at the details mentioned below:
    Designation: Grievance Redressal Officer
    Contact No.: 022-41689000, Ext No. 9764
    Email: gro [at] ageasfederal [dot] com

Level 3:

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Registered Office

Ageas Federal Life Insurance Co Ltd.,
22nd Floor, A Wing, Marathon Futurex,
N. M. Joshi Marg, Lower Parel (East),
Mumbai 400013, India

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