Email

• customercare [at] altumcredo [dot] com (For General Query)

Important Links

• Contact Form
• Branch Locator

For Grievance/Complaint

Level 1:

• If you have any query/complaint, then you can contact at 020-27293709 or email at customercare [at] altumcredo [dot] com .
• You can also visit to the nearest branch and contact the complaint branch manager.

Level 2:

• If your complaint is still not solved, then you can also write to the Head of the Operations.
  Address: Head of Operations Altum Credo Home Finance Pvt Ltd.
  CTS No. 1074/1, Plot No. 426/1, Gokhale Road,
  Model Colony, Shivajinagar, Pune – 411016
• It will take 30 working days to resolve your complaint.

Level 3:

• If you are still not satisfied by the solution given in Level 1 and Level 2, you can lodge your complaint via post
  • Complaint Redressal Cell
    Department of Supervision National Housing Bank,
    4th Floor, Core-5A, India Habitat Centre,
    Lodhi Road, New Delhi – 110 003
  • Or you can also complaint online through National Housing Bank (NBH) .

Address

Altum Credo Home Finance Pvt. Ltd.
Lodha Capital, CTS No. 1074/1,
Plot No. 426/1, Gokhale Road,
Model Colony, Shivajinagar,
Pune, MH - 411016

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