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AU Small Finance Bank Fastag Contact No. 1800 258 7300
Updated on Thursday, 24 October 2024 - 12:27pm
Email
Organization:
AU Small Finance Bank Toll free Number(s):
- 1800 258 7300 (For Customer Support, 24*7)
- 1033 (NHAI Toll Free For FASTag Complaints)
All India Number(s):
- 9594 744 440 (Missed Call No. - Balance Enquiry)
Website:
Official Website IVRS Menu No. 1800 572 2061
Select the Preferred Language (English/Hindi)
- Press 1: For Application Status
- Press 2: To Knowing Tag Benefits
- Press 3: For Tag Replacement Process
- Press 4: Tag Cancellation Process
- Press 5: To Speak To Service Representative
- customercare [at] aubank [dot] in (FASTag queries realted to bank)
Important Link
Frequently Asked Questions
- Features, Fee and Charges, Helpline Information, Document Requirement, all details given in middle portion of the page.
Missed Call/SMS Service
- FASTag balance enquiry through missed call - Dial 9594744440 from your registered mobile number.
Grievance/Complaints
- In case of any complaint or query pertaining to any Transaction/s, the tag member may contact by calling on customer care at 18002587300
- If your FASTag lost/Stolen Or complaint is regarding of any incorrect amount debit, call at AU Small Finance Bank Fastag Call Centre number to register your complaint and also can register your complaint at AU Small Finance Bank Branch.
NHAI/IHMCL/MORTH has launched 1033 helpline number for addressing NETC FASTag complaints related to Toll Plaza. You can simply dial 1033 from Mobile/Landline for the following issues:
- Toll Plaza not accepting FASTag
- Toll Plaza not able to read FASTag
- Toll Plaza not supporting monthly pass
- Other Toll Plaza level complaints
In case of harassment/misconduct/discourteous/rude behavior of toll collection staff :
- Your complaint is to be lodged with respective project directors at the Toll Plaza. Email at etc [dot] nodal [at] ihmcl [dot] com or call on toll free number 1033.
