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Aviva Life Insurance Customer Care No. 1800 103 7766
Updated on Thursday, 2 January 2025 - 2:40pm
Organization:
Aviva India Toll free Number(s):
- 1800 103 7766 (For Customer Support, Mon-Sat, 9am-6pm)
- 1800 180 2266 (For Support)
- 1800 103 8000 (For Kerela Users)
All India Number(s):
- 0124-270 9046 (For any Queries)
- 0124-270 9000 (For Complaints)
- 7677 5767 75 (For Missed Call Support)
Website:
Official Website IVRS Menu: 1800 103 7766/ 0124-270 9046
Select your preferred language
- Press 1: If you are an existing customer and wish to buy an aviva policy
- Press 1: To buy a policy
- Press 2: If you want to pay your premium or have any query regarding premium payment
- Press 3: To intimate a debt or rider claim
- Press 4: To enquire about unclaimed fund in your policy
- Press 5: For any other query regarding your policy
- Press 2: If you are an agent
Emails
- customercare@avivaindia.com (Customer Care)
- customerservices@avivaindia.com (General Queries)
- claims@avivaindia.com (For Claims)
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Important Links
SMS Service
- SMS "AVIVA" to 5676737 from your registered mobile number.
Claim Process
- If you have any query related to claim process then firsty you have to call 18001037766 or email at claims@avivaindia.com, info@mediassist.in
- For more information about claim process please read
Grievance Redressal
Level 1:
- If you have any query/ complaint then firstly you have to contact to the customer support center via calling at
Contact No.: 18001037766, 0124-2709046
Email: customercare@avivaindia.com,
complaints@avivaindia.com - You can visit your Nearest Branch
- You can also contact to the grievance officer of your nearest branch at the details given below:
| Sr No. | Location | Name | Designation | Mobile No. | |
|---|---|---|---|---|---|
| 1 | Agartala-1 | Krishna Das | Deputy Manager | 0381-2387912 | krishna.das@avivaindia.com |
| 2 | Bhubanswar-1 | Bhupesh Kumar Samantaraya | Deputy Manager | 9337393609 | bhupesh1.samantaraya@avivaindia.com |
| 3 | Dibrugarh-1 | Tridip Saikia | Senior Exec. | 9508512891 | tridip.saikia@avivaindia.com |
| 4 | Guwahati-1 | Mintu Kumar Dutta Sarma | Senior Exec. | 7578011424 | mintu.duttaSarma2@avivaindia.com |
| 5 | Jorhat-1 | Dipak Nath | Deputy Manager | 7086307197 | dipak.nath@avivaindia.com |
| 6 | Kolkata-1 | Ranadhir Paul, Prasim Majumder | Deputy Manager | 9830505523, 9875467042 | ranadhir.paul@avivaindia.com, prasim.majumder@avivaindia.com |
| 7 | Kolkata-5 | Branch | Assistant Manager | 8927039198 | krishna.das2@avivaindia.com |
| 8 | Patna-1 | Chandan Singh | Assistant Manager | 9313126748 | chandan.singh@avivaindia.com |
| 9 | Ranchi-1 | Amit Kumar | Deputy Manager | 9102200111 | amit.kumar4@avivaindia.com |
| 10 | Siliguri-1 | Mohd Mohsin Ansari | Senior Exec. | 7001358586 | md.ansari@avivaindia.com |
| 11 | Tinsukia-1 | Somnath Adhikari | Executive | 8073850810 | somnath.adhikari@avivaindia.com |
| 12 | Amritsar-1 | Rajan Raizada | Senior Executive | 7658846477 | Rajan.Raizada@avivaindia.com |
| 13 | Chandigarh-1 | Tej Ram Thakur | Deputy Manager | 9878311548 | tej.ram@avivaindia.com |
| 14 | Dehradun-1 | Deepak Thapliyal | Assistant Manager | 8810292026 | deepak.thapliyal@avivaindia.com |
| 15 | Delhi - Vikaspuri | Shubham Sharma | Senior Executive | 9540980491 | shubham.sharma@avivaindia.com |
| 16 | Delhi-1 | Jobi Pv | Deputy Manager | 9899769997 | jobi.pv@avivaindia.com |
| 17 | Delhi-3 | Raman Yadav | Assistant Manager | 8368509589 | raman.yadav@avivaindia.com |
| 18 | Delhi-5 | Ash Mohd | Senior Executive | 7503237950 | ash.mohd@avivaindia.com |
| 19 | Delhi-6 | Anil Kumar | Assistant Manager | 8506880343 | anil.kumar17@avivaindia.com |
| 20 | Faridabad-1 | Mohit Nagar | Assistant Manager | 9599250106 | mohit.nager@avivaindia.com |
| 21 | Gurgaon-2 | Chirag Verma | Executive | 8506041128 | chirag.verma1@avivaindia.com |
| 22 | Jaipur-1 | Rahul Shrimal | Senior Executive | 8955087640 | rahul.shrimal@avivaindia.com |
| 23 | Jalandhar-1 | Pooja | Executive | 7888678951 | pooja.1@avivaindia.com |
| 24 | Jammu-1 | Kajal Sharma | Senior Executive | 9796241147 | kajal.sharma@avivaindia.com |
| 25 | Kanpur-1 | Anupam Kumar | Deputy Manager | 8400166834 | anupam.kumar@avivaindia.com |
| 26 | Lucknow-1 | Sandeep Madhukar | Senior Executive | 9984541220 | sandeep.madhukar@avivaindia.com |
| 27 | Ludhiana-1 | Ritu | Senior Executive | 9876488575 | ritu@avivaindia.com |
| 28 | Model Town | Avinash | Executive | 9805684823 | avinash@avivaindia.com |
| 29 | Noida-1 | Sanjeev Kumar | Senior Executive | 9891339450 | sanjeev.kumar6@avivaindia.com |
| 30 | Bangalore-1 | Gishnu M, Raghu | puty Manager, Exeuti | 7736358112, 9740363402 | gishnu.m1@avivaindia.com, raghu.r@avivaindia.com |
| 31 | Chennai-1 | Jerom S | Executive | 8526832517 | jerom.s@avivaindia.com |
| 32 | Coimbatore-1 | Ramya AVM | Assitant Manager | 9597666701 | ramya.avm@avivaindia.com |
| 33 | Hyderabad-1 | Kalyan Chakravarthy Bhagavatula | Senior Exec. | 9492507462 | kalyan.bhagavatula@avivaindia.com |
| 34 | Vijaywada-1 | Gadamsetty V Rajesh | Assistant Manager | 9052611647 | g.rajesh@avivaindia.com |
| 35 | Vishakhapatnam-1 | Kajuluri Lakshmi | Executive | 9959227220 | kajuluri.lakshmi@avivaindia.com |
| 36 | Ahmadnagar-1 | Sachin Bhagwat | Assistant Manager | 9552553551 | sachin.bhagwat@avivaindia.com |
| 37 | Ahmedabad-1 | Harshil Bharatbhai Shah | Executive | 9104598129 | harshil.shah@avivaindia.com |
| 38 | Aurangabad-1 | Nilesh Baidukar | Deputy Manager | 9823799694 | nilesh.baidukar@avivaindia.com |
| 39 | Bhopal-1 | Alok Jangle | Deputy Manager | 9302333353 | alok.jangle@avivaindia.com |
| 40 | Indore-1 | Omkar Rao | Assistant Manager | 9826019463 | omkar.rao@avivaindia.com |
| 41 | Kolhapur-1 | Mahendra porlekar | Senior Executive | 9595014949 | mahendrashrikant.porlekar@avivaindia.com |
| 42 | Mumbai-2 | Prabhakar Sunil yadav | Senior Executive | 9356466841 | prabhakar.yadav@aviavindia.com |
| 43 | Mumbai-3 | Dinesh Gangaram Gavade | Senior Executive | 7977159616 | dinesh.gavade@avivaindia.com |
| 44 | Mumbai-4 | Vikas Pandurang Maner | Assistant Manager | 9869247551 | vikas.maner@avivaindia.com |
| 45 | Mumbai-5 | Darshana Pravin Ichake | Senior Executive | 9867244039 | darshana.ichake@avivaindia.com |
| 46 | Nagpur-1 | Piyush gormare | Executive | 7745817005 | piyush.ghormare@avivaindia.com |
Level 2 :
- If your query is not resolved then you can contact to the following officers details at the given below:
Address: The centralized team is stationed at 401-A,
4th Floor, Block A, DLF Cyber Park, Sector- 20,
NH- 8, Gurugram, Haryana - 122008 (Same For All)
Sr No. Designation Contact No. Email 1 Complaint Redressal Officer 0124-2709862 cro@avivaindia.com 2 Grievance Redressal Officer 9999346907 gro@avivaindia.com
Level 3 :
- If you are still not satisfied with level 1 or level 2 then you can visit at following
Address: ICICI Prudential life Insurance Co. Ltd.,
Unit No. 1A and 2A, Raheja Tipco Plaza, Rani
Sati Marg, Malad (East), Mumbai - 400097 Maharashtra
- If you are not satisfied by the above levels, then you can lodge your complaint through Bima Bharosa, Council for Insurance Ombudsman (CIO) or Insurance Regulatory and Development Authority (IRDA)
For Partners
Ph: 18001802111, 7677576775
Email:
weconnect@avivaindia.com
Download Forms
Offices Address
| Sr.No. | Office | Address |
|---|---|---|
| 1 | Registered Office | 2nd floor, Prakashdeep Building, 7 Tolstoy Marg, New Delhi - 110001 Delhi, India |
| 2 | Corporate Office | 401-A, 4th Floor, Block A, DLF Cyber Park, Sector-20, NH-8, Gurugram, Haryana-122 016, India. |
