IVRS Menu : 1800 220 088
Select your Preferred language,
- Press 1: To Block or Hotlist Your Card
- Press 2: To Activate A New Card
- Press 3: To Generate A Telephone PIN
- Press 4: If You Are An Existing Customer
- Press 5: For Transactions Security
- Press#: Go Back To The Previous Menu
Email
- boi [dot] starconnect [at] bankofindia [dot] com (For Failed Transaction)
- headoffice [dot] cpdcreditcard [at] bankofindia [dot] co [dot] in (For Queries)
Important Links
SMS Service
- Send SMS <CARD> to 7669300024 .
For Hotlisting Card Services Contacts
Sr No. |
Service Name |
Contact Details |
1 |
For Hotlisting |
022-40426005 |
2 |
Alternate No. For Hotlisting |
022-40426006 |
3 |
Chargeable No. For Hotlisting |
022-40919191 |
4 |
Alternate Chargeable No. For Hotlisting |
022-40429127 |
5 |
Charge Back VISA Cards |
headoffice [dot] visachargeback [at] bankofindia [dot] co [dot] in |
6 |
Charge Back MasterCards |
headoffice [dot] masterchargeback [at] bankofindia [dot] co [dot] in |
Grievance Redressal
- If you have any query/complaint then can contact to the Deputy General Manager at the following details:
Contact No.:
022-61312951, 022-6132938, 022-6132907 (10:15am-05:15 p.m on working days only)
Email:
atheadOffice [dot] cpdcreditcard [at] bankofindia [dot] co [dot] in
Address:
Bank of India, Digital Banking Department,
Head Office, Star House No. 2, 6th Floor,
C-4, G-Block, Bandra Kurla Complex,
Bandra (East), Mumbai - 400 051.
- If your query is not resolved then you can lodge your Grievance at Online Portal.
- You can also lodge you complaint online through CMS Portal.
Head Office
Bank of India
Star House, C-5, "G" Block,
Bandra Kurla Complex,
Bandra (East), Mumbai 400 051.
Contact No.: 022-66684444