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bKash Payment Gateway Customer Care No.

Updated on Wednesday, 15 January 2025 - 11:20am
Organization: 
Website: 
Official Website

Contact Support

  • 16247 (For Contact Support, 24/7 Helpline)
  • 02-55663001 (accessible from any Robi, GP, Banglalink, Teletalk, Airtel and BTCL Number)
  • +88-02-55663001 (For Money Transfer To Other Country Related Query)

Email

  • support [at] bkash [dot] com (For General Query)

Install App

Important Links

Customer Care Service Timing

  • Customer Care Center: 10:00 AM to 7:00 PM [7 days a week, Except Govt. Holidays]
  • Customer Care: 10:00 AM to 6:00 PM [Sat-Thur, Except Govt. Holidays]

Customer Care Center Detail

Sr.
No.		 Center Address
1 Dhaka Mohakhali
Customer Care Center		 SKS Tower, Ground Floor, 7 VIP
Road, Mohakhali, Dhaka - 1206
2 Dhaka Banglamotor
Customer Care Center		 Nasir Trade Center, 1st Floor, 89,
Bir Uttam C.R Datta Sarak, Dhaka-1205
3 Dhaka Jatrabari
Customer Care Center		 Rohama Complex, Ground Floor,
314/A/6, South Jatrabari, Dhaka-1204
4 Gazipur Customer
Care Center		 Baten Bhaban, 1st Floor,  494
Bashir Sarak, Joydebpur, Gazipur
5 Tangail Customer
Care Center		 Based Khan Tower, 1st Floor, Holding
No : 0117-00, Victoria Road, Tangail
6 Mymensingh Customer
Care Center		 River Edge, 1st Floor, 10/a,
Bisweshari Devi Road, Mymensingh
7 Chittagong Agrabad
Customer Care Center		 Agrabad Center, 2470/A, Chowmuhani,
Ground Floor, SK Mujib Road,
Chittagong-4100
8 Chittagong Muradpur
Customer Care Center		 Islam Tower, Ground Floor,
59 CDA Avenue, Muradpur, Chittagong
9 Sylhet Customer
Care Center		 JR Tower, 1st floor, 23 ABAS,
Jail Road, Sylhet-3100.
10 Khulna Customer
Care Center		 Ishraq Plaza, 1st floor, Plot: 43-44,
Majid Sarani, Shib Bari Moor, Khulna
11 Barisal Customer
Care Center		 Rahmat Manjil Complex, 1st Floor,
Gorachand Das Road, Bottala, Barisal
12 Rangpur Customer
Care Center		 AZ Tower, 1st floor, 34-35 Station
Road, Rangpur  Sadar, Rangpur
13 Bogra Customer
Care Center		 324 Jhowtola, Borogola, Kazi Nazrul
Islam Road, Bogra Sadar, Bogra
14 Rajshahi Customer
Care Center		 61Chand Sons Shopping Complex,
1st Floor, New Market, Boalia, Rajshahi
15 Jessore Customer
Care Center		 Hasan Mansion, 1st Floor, M M
Ali Road, Maik Potti, Jessore.
16 Comilla Customer
Care Center		 Roy Complex, Ground Floor, 115/2
Nazrul Avenue, Kandirpar, Comilla
17 Faridpur Customer
Care Center		 A M Tower, 32/1/A, 1st Floor,
Chandra Kant Road, West End Para,
Gowal Chamot, Faridpur- 7800

For Complaint

  • If You have any Query/complaint, then you can contact to officers between 9am -6pm from Sunday to Thrusday:
    Sr. No. Designation Email
    1 Vice President mirza [dot] tanvir [at] bkash [dot] com
    2 Deputy General Manager t [dot] islam [at] bkash [dot] com

How To Check Balance

You can check your bKash Account balance anytime you want from the "Check Balance" option.
To check your current Account balance -

  • Go to your bKash Mobile Menu by dialing *247#
  • Choose “My bKash”
  • Choose “Check Balance”
  • Enter your Mobile Menu PIN

You will see the current and available balance of your bKash Account.

Offices Address

Sr. No. Name Address
1 Corporate Address Shadhinata Tower, 1, Bir Sreshtha Shaheed Jahangir Gate, Dhaka Cantonment, Dhaka 1206
Fax No.: +88-02-9894916
2 Commercial Address SKS Tower, 7 VIP Road, Mohakhali, Dhaka – 1206

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