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Canadian North Airlines Customer Care No.
Updated on Tuesday, 20 February 2024 - 12:39pm
Organization:
Canadian North Airlines International Numbers:
1-800-267-1247 (For Contact Support, Monday to Friday: 6:30am to 12am EST, Weekends: 7 am to 9 pm EST)
Website:
Official Website Emails
- contact [at] canadiannorth [dot] com (For General Queries)
- customerrelations [at] canadiannorth [dot] com (For Customer Relations inquiries or Baggage claims)
Important Links
Emails Services Details
| S.No. | Service | |
|---|---|---|
| 1 | Refund | refunds [at] canadiannorth [dot] com |
| 2 | Groups / Conferences | groupbookings [at] canadiannorth [dot] com |
| 3 | Cargo Reservations | cargoreservations [at] canadiannorth [dot] com |
| 4 | Maintenance | mbernard [at] canadiannorth [dot] com |
| 5 | Engineering | nvincent [at] canadiannorth [dot] com |
Sales Office
| S.No. | Department | Name | Designation | |
|---|---|---|---|---|
| 1 | Cargo Business Development | Todd Chahley | Director, Cargo Product & Business Development | tchahley [at] canadiannorth [dot] com |
| 2 | Charters Business Development | Megan Evers | Director, Business Development | mevers [at] canadiannorth [dot] com |
| 3 | Sales & Community Investments | Shelly De Caria | Vice President, Sales, Marketing & Distribution | sdecaria [at] canadiannorth [dot] com |
| 4 | Sales & Community Investments | Cindy Twerdin | Associate Vice President, Government, and Community Relations | ctwerdin [at] canadiannorth [dot] com |
| 5 | Sales & Community Investments | Trevor Wilde | Sr. Director, Sales, and Community Relations | twilde [at] canadiannorth [dot] com |
| 6 | Sales & Community Investments | Jonathan Ward | Manager, Western Sales & Community Investments | jward [at] canadiannorth [dot] com |
| 7 | Sales & Community Investments | Joelle Roy | Manager, Sales & Community Investments, Nunavik | jroy [at] canadiannorth [dot] com |
Cargo Locations Details
| S.No. | Cargo Office | Phone | Fax | Operating Hours | Location | |
|---|---|---|---|---|---|---|
| 1 | Arctic Bay Cargo | 1-867-439-3000 | yabops7f [at] canadiannorth [dot] com | 1-867-439-3001 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Arctic Bay Airport, NU X0A 0A0 |
| 2 | Cambridge Bay Cargo | 1-867-983-2656 | ycbcargo7f [at] canadiannorth [dot] com | 1-867-983-2796 | MON: 09:00-11:00 & 15:00-16:30, TUE-SAT: 09:00-11:30 & 15:30-16:30, SUN: Closed | Cambridge Bay Airport, NU X0B 0C0 |
| 3 | Clyde River Cargo | 1-867-924-6365 | ycyops7f [at] canadiannorth [dot] com | 1-867-924-6397 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Clyde River Airport, NU X0A 0E0 |
| 4 | Edmonton Cargo | 1-780-890-4206 | yegcargo [at] canadiannorth [dot] com | 1-780-890-7169 | MON-FRI: 08:00 – 16:00, SAT-SUN: 08:00 – 12:00 | 1759 35 Avenue East, Edmonton Intl Airport, AB T9E 0V6 |
| 5 | Fort Simpson Cargo | 1-867-695-2020 | yfsops7f [at] canadiannorth [dot] com | 1-867-695-2322 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Fort Simpson Airport, NT X0E 0N0 |
| 6 | Gjoa Haven Cargo | 1-867-360-6612 | yhkops7f [at] canadiannorth [dot] com | 1-867-360-6194 | MON-SUN: 09:30-16:30 | Gjoa Haven Airport, NU X0B 1J0 |
| 7 | Hay River Cargo | 1-867-874-2847 | yhyops7f [at] canadiannorth [dot] com | 1-867-874-2849 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | 101 Airport Road, Hay River, NT X0E 0R9 |
| 8 | Sanirajak / Hall Beach Cargo | 1-867-928-8069 | yuxops7F [at] canadiannorth [dot] com | 1-867-928-8882 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Hall Beach Airport, Sanirajak, NU X0A 0K0 |
| 9 | Igloolik Cargo | 1-867-934-8973 | ygtops7F [at] canadiannorth [dot] com | 1-867-934-8955 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Igloolik Airport, NU X0A 1L0 |
| 10 | Inuvik Cargo | 1-867-777-2953 | yevcargo [at] canadiannorth [dot] com | 1-867-777-4729 | MON-FRI: 9:00-16:00, SAT-SUN: 10:00-16:00 | Mike Zubko Airport, P.O. Box 1038, Inuvik, NT X0E 0T0 |
| 11 | Iqaluit Cargo | 1-867-979-5317 | yfbcargo [at] canadiannorth [dot] com | 1-867-979-4655 | MON-FRI: 08:00-19:00, SAT-SUN: 10:00-17:00, Stat Holidays: 12:00-16:00 | Iqaluit Airport, NU X0A 0H0 |
| 12 | Kinngait / Cape Dorset Cargo | 1-867-897-8938 | yteops7F [at] canadiannorth [dot] com | 1-867-897-8180 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Cape Dorset Airport, NU X0A 0C0 |
| 13 | Kimmirut Cargo | 1-867-939-2250 | ylcops7f [at] canadiannorth [dot] com | 1-867-939-2158 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Kimmirut Airport, NU X0A 0N0 |
| 14 | Kugaaruk Cargo | 1-867-769-7505 | ybbops7f [at] canadiannorth [dot] com | 1-867-769-6064 | MON-SUN: 09:30-16:30 | Kugaaruk Airport, NU X0B 1K0 |
| 15 | Kugluktuk Cargo | 1-867-982-3208 | ycocargo7f [at] canadiannorth [dot] com | 1-867-982-3668 | MON-SUN: 10:00-17:00 (varied hours on different days) | Kugluktuk Airport, NU X0B 0E0 |
| 16 | Kuujjuaq Cargo | 1-819-964-2225 | yvpcargo7f [at] canadiannorth [dot] com | 1-819-964-6365 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Kuujjuaq Airport, Air Inuit Cargo Building, QC J0M 1C0 |
| 17 | Montreal Cargo | 1-514-631-8560 | yulcargo7f [at] canadiannorth [dot] com | - | Shipping/Receiving: MON-FRI: 08:00-16:00, SAT-SUN: 08:00-14:00; Customer Service: MON-FRI: 08:00-20:00, SAT-SUN: 08:00-18:00 | Air Inuit Cargo Warehouse, 800 Stuart Graham, Suite 110, Dorval, QC H4Y 1J6 |
| 18 | Norman Wells Cargo | 1-867-587-2321 | yvqcargo [at] canadiannorth [dot] com | 1-867-587-3077 | Cargo: MON/SUN: 10:00-17:00, WED: 10:00-14:00; Airport: MON/SUN: 10:00-16:00 | Norman Wells Airport, NT X0E 0V0 |
| 19 | Ottawa Cargo Drop-Off Only | 1-613-254-6471 | yowcargoagent7f [at] canadiannorth [dot] com | 1-613-254-6477 | MON-FRI: 07:30-19:30, SAT-SUN: 08:00-16:30 | 100 Thad Johnson Private, Ottawa, ON K1V 0R1 |
| 20 | Ottawa Cargo Pick-Up Only | 1-613-254-6200 ext. 6111 | yowcargoagent7f [at] canadiannorth [dot] com | - | MON-FRI: 07:00-19:00, SAT-SUN: 07:00-16:00 | 140 Thad Johnson Private, Ottawa, ON K1V 0R1 |
| 21 | Pangnirtung Cargo | 1-867-473-8960 | yxpops7F [at] canadiannorth [dot] com | 1-867-473-8623 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Pangnirtung Airport, NU X0A 0R0 |
| 22 | Pond Inlet Cargo | 1-867-899-8882 | yioops7F [at] canadiannorth [dot] com | 1-867-899-8759 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Pond Inlet Airport, NU X0A 0S0 |
| 23 | Qikiqtarjuaq Cargo | 1-867-927-8873 | yvmops7F [at] canadiannorth [dot] com | 1-867-927-8320 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Qikiqtarjuaq Airport, NU X0A 0B0 |
| 24 | Rankin Inlet Cargo | 1-867-645-2423 | yrtcargo [at] canadiannorth [dot] com | - | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Rankin Inlet Airport, NU X0C 0G0 |
| 25 | Resolute Bay Cargo | 1-867-252-3982 | yrbops7f [at] canadiannorth [dot] com | 1-867-252-3794 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Resolute Bay Airport, NU X0A 0V0 |
| 26 | Taloyoak Cargo | 1-867-561-5400 | yyhops7f [at] canadiannorth [dot] com | 1-867-561-5055 | MON-SUN: 09:30-16:30 | Taloyoak Airport, NU X0B 1B0 |
| 27 | Ulukhaktok Cargo | 1-867-396-3063 | yhiops7f [at] canadiannorth [dot] com | 1-867-396-3053 | Opens 2 hours prior to the first flight and closes 1 hour after the last flight | Ulukhaktok Airport, NT X0E 0S0 |
| 28 | Yellowknife Cargo | 1-877-214-6001 ext 6651 | yzfcargo7f [at] canadiannorth [dot] com | - | SAT-SUN: 08:00-17:00, MON-FRI: 07:00-19:00 | 155 Bristol Ave., Yellowknife, NT X1A 2R3 |
HeadQuarter
20 Cope Drive, Kanata,
Ontario Canada K2M 2V8
Tel: 1-800-661-3591
Fax: 613-254-6398
