To block the lost or stolen ATM/Debit card-
If card holder has multiple ATM/Debit cards in the same account and same registered mobile number
Send your Grievance / Feedback to customerrelations [at] capitalbank [dot] co [dot] in with your Name,
Contact Number, Address, Account Number & Message.
Contact you bank Branch Manager / Branch Operations Manager for any feedback / complaints
that you wish
to lodge . Respective officers will assist in resolving the issues for you.
If you are not satisfied with the services/responses, you may contact the Nodal officer as:
If you are still not satisfied with the grievance redressal or in the absence of a resolution within
15 working days, you may conatct the Principal Nodal Officer (PNO)
If you are still not satisfied with the resolution provided and/or in case have not received a satisfactory response
within 30 days, you may refer your case to the Banking Ombudsman of your region:
Designation | Email Id |
---|---|
Managing Director and CEO | md [at] capitalbank [dot] co [dot] in |
Chief Operating Officer | coo [at] capitalbank [dot] co [dot] in |
Regional Head – Jalandhar | rh [dot] jalandhar [at] capitalbank [dot] co [dot] in |
Regional Head – Ludhiana | rh [dot] ludhiana [at] capitalbank [dot] co [dot] in |
Regional Head – Chandigarh | rh [dot] chandigarh [at] capitalbank [dot] co [dot] in |
Capital Small Finance Bank Limited
Midas Corporate Park, IIIrd Floor,
37, G.T.Road,
Jalandhar - 144001
India
Phone : 0181-5051111, 0181-5052222
Fax : 0181-5053333
Email : mail [at] capitalbank [dot] co [dot] in