Email

• carehl [at] caprihomeloans [dot] com (For General Query)

Important Links

• Contact Form
• Branch Locator
• Frequently Asked Questions

Grievance Redressal

Step 1: Contact Capri Global

• You can call toll-free number: 1800-102-102-1 (Mon-Fri, 10am - 5pm, excluding holidays).
• You can mail at carehl [at] caprihomeloans [dot] com
• You can send a letter to: Customer Service - Home Loans, 502, Tower A, Peninsula Business Park, Mumbai.
• Or you can visit a local Capri Global Housing Finance Ltd. branch to log your complaint from Mon-Fri (Except Public Holidays) between 10am-5pm.

Step 2: Escalate

• If still feel unsatisfied, contact the Nodal Officer
  Yashesh Bhatt
  Vice President, Compliance & Secretarial and Company Secretary
  502, Tower – A, Peninsula Business Park,
  Senapati Bapat Marg, Lower Parel,
  Mumbai – 400013
  Tel: 022-40888100
  Fax: 022-40888170
  Email ID: nodalofficer [at] caprihomeloans [dot] com

Step 3: Regulatory Authority

• If still dissatisfied or no response, you can visit the National Housing Bank
  Department of Regulation and Supervision,
  (Complaint Redressal Cell)
  4th Floor, Core- 5A,
  India Habitat Centre,
  Lodhi Road, New Delhi- 110 003
• You can also approach the Complaint Redressal Cell.

Registered/Corporate Office

502, Tower-A,
Peninsula Business Park,
Senapati Bapat Marg,
Lower Parel, Mumbai-400013
Fax:022-40888170

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