Cashtree Customer Care No.

Toll free Number(s): 
  • 1800 120 8804 (For Conact) (9:30am-6pm)
All India Number(s): 
  • 0120-422 2818 (For Contact Support)

Email

  • info [at] cashtree [dot] co [dot] in (For Queries)

Important Link

Grievance Redressel Procedure

Level 1 :

  • If you have query/complaint, then you can contact to the Customer Care Number:
    Contact No.: 18001208804
    Email: info [at] cashtree [dot] co [dot] in
    Timimg : 10am-6pm, Monday-Friday and 10am-1pm, on Working Saturdays
    (1st and 2nd Saturdays in a month exempting national holidays)
  • Your complaint will be heard within a period of 21 working days.

Level 2 :

  • If you are not satisfied by the resolution provided in level 1 , then you can contact to the Principal Officer:
    Sr.No. Head Officers Contact No. Email Address
    1 Mr. Upendra Kumar Singh 7906287936 Upendra [dot] kumar [at] cashtree [dot] co [dot] in Thenua Plaza Township Chauraha Mathura-122221 UP
    2 Mr. Pushpendra 7536807050 info [at] cashtree [dot] co [dot] in A-44A Sector-16 Noida-201301 Uttar Pradesh

Level 3 :

  • If you are still not satisfied by the resolution provided by the Principal Officer , then you can contact to the Non-Banking Financial Company (NBFC) Ombudsman :
    Telephone No. 011-23724856
    Email: cms [dot] nbfconewdelhi [at] rbi [dot] org [dot] in
    Fax No. 011-23725218 , 011-23725219
    Address: The NBFC Ombudsman C/o
    Reserve Bank of India Sansad Marg, New Delhi-110001
  • You can also lodge your complaint online through Non-Banking Financial Company (NBFC) Ombudsman

Corporate/Registered Address

Third Floor A-51, Sector 16, Noida,
Uttar Pradesh 201301

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