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CERA Customer Care No. 1800 258 5500
Updated on Friday, 4 October 2024 - 2:52pm
Email
Toll free Number(s):
- 1800 258 5500 (For Contact Support)
Website:
Official Website - ceracare [at] cera-india [dot] com
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Important Links
- Dealers Locator
- Product Enquiry Form
- Product Registration And Warranty
- Service Request
- Feedback Form
Regional Offices Contacts
| SrNo. | Location | Contact No. | Contact Details | |
|---|---|---|---|---|
| 1 | Chandigarh | 0172-5001007, 0172-2733101 | chandigarh [at] cera-india [dot] com | SCONo.46,PocketNo.1,NAC, Manimajra,Chandigarh160101 |
| 2 | Delhi and NCR | 011-46574105, 011-46574106 | delhi [at] cera-india [dot] com | 801, Bhikaji Cama Bhawan, Bhikaji Cama Place, New Delhi - 110066 |
| 3 | Ahmedabad | 9033008905, 9033008906 | bathstudio_ahd [at] cera-india [dot] com | 2nd Floor, BBlock, TheAcropolisMall,S.G.Highway, Thaltej,Ahmedabad,Gujarat 380054 |
| 4 | Bengaluru | 080-41126226 | css [dot] bangalore [at] cera-india [dot] com | 1st and 2nd Floors, Axis Samriddhi, No.12, 15th Cross, J P Nagar, 4th Phase, 100 Feet Ring Road, Near Dalmiya Signal, Bengaluru 560078 |
| 5 | Kochi | 0484-4052213, 0484-2365440 | cochin [at] cera-india [dot] com | 1stFloor,BayPrideTowersandMall, DoorNo.40/1818C-C5, MarineDrive,Kochi,Kerala–682031 |
| 6 | Kozhikode | 0495-4012525 | calicut [at] cera-india [dot] com | 29/1275, Payyeri House MLA Road, Kottooli, , Kozhikode, Kerala - 673016 |
| 7 | Thiruvananthapuram | 0471-3512056 | trivandrum [at] cera-india [dot] com | 1stFloor,SFSPyramid,TC97/2139(97), |
| 8 | Thrissur | 0487-2364170 | trichur [at] cera-india [dot] com | Saraswathyanugrahaapartments Opposite then jithukavu temple, Ayyanthole, Thrissur,Kerala 680003 |
| 9 | Indore | 9826645553 | OfficeNo.205,Princess Business Skyline, Agra-BombayRoad, SheetalNagar, SchemeNo.54,VijayNagar,Indore,452011 |
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| 10 | Mumbai | 022-42958370, 022-42958372 | mumbai [at] cera-india [dot] com | # 39 and 40, HDIL Kaledonia Level 1, Sahar Road, Andheri (East), Mumbai 400069 |
| 11 | Pune | Safalya, 2ndFloor, CTSNo:1103/A-9, Adarsh Colony,Opp.VidyaBhawan, ShivajiNagar, Pune, Maharashtra 411005 |
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| 12 | Chennai | 044-48649884, 044-48609885 | chennai [at] cera-india [dot] com | 10SquareMall,2ndFloor,WestWing, 100ftRoad,#64,JawaharlalNehruRoad, Koyambedu,Chennai,TamilNadu 600107 |
| 13 | Hyderabad | 040-29880622, 7229073737 | hyderabad [at] cera-india [dot] com | Plot No.643,3 and 4Floor, MytriHeights , JubileeHills, RoadNo.36, Hyderabad,Telangana 500033 |
| 14 | Kolkata | 033-22850130 | css [dot] kolkata [at] cera-india [dot] com | Tirumala22, 3rdFloor,Flat–3A, 22TopsiaRoad(East), NearTopsiaCrossing, Kolkata, WestBengal 700046 |
Return/ Refund/ Warranty
- For any product related query Firstly, you can contact to this Tollfree No. 18002585500 within 15 days from the date of delivery.
- If you cancel your order within 24 hrs of placing it, they will refund the entire amount. Or else the order will be considered confirmed.
- Your product will be delivered to you within 15-18 business days. For other areas, orders will be sent from Central warehouse through transport service which may take 21-25 days depending on the location.
- Some items have to be imported from outside India. These items can take 21 or more days to reach you.
- To know more about the warranty policies kindly see warranty page.
- For more information, Please Read.
Global Offices
Offices Address
| SrNo. | Name | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Registered Office | 02764-243000, 02764-242329 | kadi [at] cera-india [dot] com | CERA Sanitaryware Ltd. 9,GIDC Industrial Estate, Kadi 382715, Dist. Mehsana, North Gujarat |
| 2 | Corporate Office | 079-49112222 | marketing [at] cera-india [dot] com | CERA Sanitaryware Limited 7th and 8thFloor, BWing, Privilon Ambli BRTS Road, ISKCON Crossroads Ahmedabad 380059 |
