CKYC Customer Care Number 022-61102592

All India Number(s):

022-61102592 (1st No. for support/queries)
022-26592595 (2nd No. for support/queries)

Website:

Official Website

Email

helpdesk [at] ckycindia [dot] in

Important Links

For Queries related to CKYC Registration

Name: Mr. Kailash Chaudhary
Phone No: 011-24664607
Email : kailashchaudhary [at] cersai [dot] org [dot] in

Compliance Officer for Central KYC Registry

Name: Mr. Manoj Kumar
Phone No: 011-24664607
Email : dgmitaa [at] cersai [dot] org [dot] in

Complaint Redressal Process

Type of Complaints

Relating to system, technical in nature,
website issues, security interest filing,
GST related issues,
Issues pertaining to registration of entities etc.

Stage -1

Contact help desk

Phone No.	022-61102592 022-26592595 Mon-Sat (8am to 8pm)
Email	helpdesk [at] ckycindia [dot] in
Response Time	within 2 business days.

Stage -2

If resolution provided is not satisfactory, then
write to Grievance Redressal Officer with all
previous correspondence with CERSAI at:

Email	naveenagrawal [at] cersai [dot] org [dot] in pankajsharma [at] cersai [dot] org [dot] in
Address	Grievance Redressal Officer CERSAI, Tower - 1, Office Block, 4th Floor, Plate-A, (Adjacent to Ring Road), NBCC, Kidwai Nagar East, New Delhi - 110023.
Response Time	within 7 business days

Stage -3

If resolution provided is not satisfactory, then
write to Customer Service Head with all
previous correspondence with CERSAI at:

Email	dgmitaa [at] cersai [dot] org [dot] in rjsr [at] cersai [dot] org [dot] in
Address	Customer Service Head CERSAI, Tower - 1, Office Block, 4th Floor, Plate-A, (Adjacent to Ring Road), NBCC, Kidwai Nagar East, New Delhi-110023.
Response Time	within 5 business days

Address

Central Registry of Securitisation
Asset Reconstruction and
Security Interest of India
(CERSAI), Tower - 1, Office Block,
4th Floor, Plate-A, (Adjacent to Ring Road),
NBCC, Kidwai Nagar East, New Delhi - 110023.

India Customer Care