Dream11 Customer Care No.

Updated on Thursday, 3 October 2024 - 12:36pm

Organization:

dream11.com

Website:

Official Website

Emails

helpdesk [at] dream11 [dot] com (For Helpdesk)
shop [at] dream11 [dot] com (For Contact)

Important Link

Help/Support

Frequently Asked Questions

Frequently Asked Questions are given in the last bottom corner of the official website.

Grievance Redressal Procedure

If you have any query/complaint, then you can email at grievanceofficer [at] dream11 [dot] com

Corporate Office

ONE BKC, Tower A, 12th & 14th Floor,
Unit 1201 & 1202 and 1401 & 1402, Plot C-66,
G Block, Bandra Kurla Complex, Bandra (East),
Mumbai 400 051.

Social Sites

Comments

Wed, 28/04/2021 - 3:41pm — Pradeep Gouda s (not verified)

Can I change my pan number after I win large amount

Imy friend create my I'd and he give his pan number to my account of dream 11 and I win large amount

Wed, 28/04/2021 - 12:21pm — virendra Kumar (not verified)

Team name not change

Dear Sir/Ma'am,
How to change my team name.

We have check your help desk option but still no edit option there. Pls hep us.

Tue, 27/04/2021 - 7:45pm — Deepak (not verified)

By mistake added more money

Galti se 20,000 add ho gaye hain jabki sar mujhe nahin dalne mujhe mein paise refund chahie please mere account mein transfer kar dijiye

Sat, 24/04/2021 - 6:30am — Mehender (not verified)

My dream11 account susbended

My account susbended

Please my account active now

Sat, 14/08/2021 - 5:43pm — Sunil Kumar (not verified)

My account suspend ho gaya

Sir mera account suspend ho gaya h

Wed, 13/10/2021 - 8:31am — Anonymous (not verified)

Mira account suspended Ho gya

Mira account suspended Ho gya h

Sun, 29/08/2021 - 9:13pm — babu lal (not verified)

Why my account has been suspended

Sat, 15/05/2021 - 7:38pm — AJITHA M (not verified)

Account reactivate

I want to play dream 11 so kindly reactivate my account

Wed, 05/05/2021 - 4:49am — Aafaq noor (not verified)

Please help

I don't know why is my account suspended
I want to say please active my account now

Thu, 29/07/2021 - 5:59pm — Dinesh Kumar (not verified)

My old my old account

My old my old account deactivated

Fri, 23/04/2021 - 4:41pm — Dilip Kumar singh (not verified)

Hi sir,
I am trying to submit the bank detail for verification but when I click on submit for verification, I am getting this pan is already verified against a different user. I tried so many times but not get result .
Plzzz helf

Tue, 20/04/2021 - 11:05am — Anonymous (not verified)

sir when i am joining

sir
when i am joining the contest its showing account suspended plz solve my quary as soon as possible

Thanks & Regards

Mon, 19/04/2021 - 5:40pm — RAKESH KUMAR (not verified)

Account suspended

Please activate my account

Tue, 11/05/2021 - 8:11pm — Shivanand Tripathi (not verified)

Why my account has been suspended

Mon, 19/04/2021 - 5:16pm — Shailendra kumar (not verified)

Withdrawal

Today i withdrawal money it was successful but i didn't get the amount in my bank account

Mon, 19/04/2021 - 1:10pm — Vikram (not verified)

not withdrawal money

I AM UNABLE TO WITHDRAWAL MONEY EVERY TIME.

Mon, 19/04/2021 - 9:02am — Vikram (not verified)

not withdrawalmoney

i can't withdrawal money to my account please check now my toofan2019.

Mon, 19/04/2021 - 7:49am — MODDAKIR AHMAD (not verified)

My account is suspended.

I didn't do anything wrong, and i won last 3 contest, when i checked my balance to join another contest, it's showing there that your account is suspended. How? Why ?

Sun, 18/04/2021 - 10:38am — Passang Tamang (not verified)

Account suspended

I play fair games and why my account is suspended and I have send the request and no action is taken......

Sun, 18/04/2021 - 7:42am — Sumit sinha (not verified)

I did not receive the amount

I did not receive the amount I actually won.
This happened with me twice.

Sun, 18/04/2021 - 6:55am — Anil berar (not verified)

My dream account has been deactivated

Respected sir,my dream account has been deactivated ,sir I don't know how my account has been deactivated, it creates me a lot of problems please sir activate my account

Sat, 17/04/2021 - 10:10pm — Anonymous (not verified)

Data provicy

Can u provide to me..real identity of all dream 11 winners? How you can clear say that, your IT team does not change(interfare) within the match and also launch their team

Sat, 17/04/2021 - 10:16am — Anonymous (not verified)

Not getting full winning prize

I'm not getting my full winning prize in the last two IPL matches. So plz, check it.

Fri, 16/04/2021 - 12:52pm — Satish Chiplunkar (not verified)

Account suspended

Why my account has been suspended will u say me plz

Sat, 26/06/2021 - 11:24am — Rushikesh gaikawad (not verified)

My account why in suspend

Please my account active from today and joined me contest in matches

Fri, 16/04/2021 - 11:03am — AJAY PAL (not verified)

withdraw cash problem

14.4.21, i have cash withdraw , but till date not received, plz solution this problem as soon as .

Fri, 16/04/2021 - 10:45am — Joy Layek (not verified)

No Response

I try to upload my bank account details, which I can't.
Give me the solution of it as soon as possible.

What to do?

Sun, 11/04/2021 - 8:44am — Mohammad saquib (not verified)

Paisa nhi aaya

Kl rat me 11 bje main head to head contest jita or avi tk mere paise nhi aaya

Sat, 10/04/2021 - 9:07pm — Anonymous (not verified)

Sir I have add 93 rs into

Sir I have add 93 rs into wallet.amount is deducted from my bank account.but not added into dream 11 wallet.

Sat, 10/04/2021 - 1:51pm — Prasad Sable (not verified)

Winning Amount Problem

Hello,
Yesterday I join the contest is Rs.49 between Mi vs RCB match. There is specifically show the rank and winning amount on the application screen. The last winning no. was 4395046 and I am on the no. of 4393654. This means my winning amount is Rs.49, but I received only 4.55 Rs. Please, Check and reffer me.

Sat, 27/03/2021 - 8:03pm — Anonymous (not verified)

unable to submit bank details for verification

Hi Team,

I am trying to submit the bank details for verification, but when I click on SUBMIT FOR VERIFICATION , I am getting "Something went wrong, please try again.
I tried 100 times but no luck.
Please help.
Appreciate for the quick response.

Regards,
Musa Shaikh

Thu, 18/03/2021 - 7:45pm — Anuj (not verified)

Account not working

Submitted by anuj (not verified) on Sat, 18/03/2021 .
Hello,

Today( 18/03/2021) when I am going to join a Ind vs ENG mega contest with 7 team my payment has been detected but not join the contest and also not got any refund.
So. pls resolve my problem as soon as possible.

Mon, 03/05/2021 - 3:24pm — gansham (not verified)

please sir agar aap pen card change karne ka option de te ho to

me pen card chang kar skuta hu sir please agar aapne option nahi diya na m withdraw kaise karuga yeh jis pen card ke saath bank passbook maang raha hai oh mere pass nahi hai sir aapse request hai ki ya to koi pen card me second option do change karne ke liye ya kuch tarika bato withdraw karna ka

dream 11 team

Sun, 18/04/2021 - 12:20pm — Anonymous (not verified)

My id suspected please on my id

Please sir my id suspected my id please activa kar do sir please

Thu, 07/10/2021 - 11:30am — Sahid Afridi (not verified)

ID registered

Derem11 my id not registered
You my id registered Krna hai

Sat, 17/04/2021 - 10:11pm — Aniket ubale (not verified)

I want reactive my dream 11 account

My account suspended please my reactivated my dream 11 account

Sat, 17/04/2021 - 3:30pm — Rakesh Kumar (not verified)

Account Suspend

my dream 11 Account are Suspend

Fri, 09/04/2021 - 2:34pm — Vishal Kumar (not verified)

Please help me sir, my

Please help me sir, my account is no Stat, emaileid, phone number, two account match, my old account, my pan card abileble my bank account abileble but sir not abileble , facebook adi se login my account , stard ,please help me sir.

Thu, 25/03/2021 - 5:19pm — Akshay Bhore (not verified)

Refund request

Am join qun vs sau it was dont jion or also not refund so plz refund as fast as possible

Mon, 12/04/2021 - 7:48pm — sateeshKumar (not verified)

Money deposit problem

Madharchod mera phone pay se paisa kt gya h or dream 11 me paisa hi nhi bta rha hai mera paisa jaldi wapas kro

Mon, 15/03/2021 - 11:22am — satender (not verified)

TDS Certificate.

Dear Sir,

I am Satender from Delhi. Sir i request to you please my winning amount 500000 amount but my tds amount not submit please submit my tds and provide my Q2 FY 2021-22 TDS Certificate.

Sat, 13/03/2021 - 6:01pm — sonu kumar shankar singh (not verified)

Balance

My balance deducted but not contest add plez refund

Sun, 02/05/2021 - 9:17am — Amrish Kumar Shukla (not verified)

Paisa kt gya h vapas kro

Paisa kt gya h vapas kro jldi

Thu, 01/04/2021 - 8:57pm — Anonymous (not verified)

Money deducted

Ye dream 11 wale pagla gaye hai mera 200 rupya kat liya jaldi se jaldi wapas karo majak banaye ho kya

Sat, 13/03/2021 - 5:00pm — Ravindra Kumar (not verified)

Contest joining failed

Ind legend Vs Sa legend match mein Maine 4 team bana Kar select ki aur 35 wala contest join Kiya. Paise cut ho Gaye .Maine phir se charo team select ki aur phir se 140 rupees cut ho Gaye but contest phir bhi join Nahi hua. Is tarah mere 280 rupees cut ho Gaye . Mera amount mujhe kaise refund Hoga. Aur kab tak refund Hoga

Sat, 13/03/2021 - 4:53pm — Jokhan Patel (not verified)

Cut balance

Saahab logo ham bahut garib Aadmi hai kisi tarah se paisa leke khela aur aaj road safety ke match me 70-70 4 baar kta aur hamari murkhta jo hamne dekha nhi ki contest join nhi ho rha hai aur paisa cut gya baad 14 bacha tha 56 aur addcash karke 35 ka wahi dono contest lagaya nhi join hua aur paisa cut gya request h paisa vaapas kr do aap log to amir ban gye Lekin hm garib aadmi h return kar do saahab 70 rs 4 baar lagaya h

Tue, 27/04/2021 - 7:26am — Nadeem (not verified)

Ma nay 26 4 2021 ko match

Ma nay 26 4 2021 ko match lagayaa thaa t10 raat k 10 bagay lakin subha ma nay check kiyaa woo match he nhe thaa wahaa pay maa nay jeeta hay issey liyaa dream 11 nay woo match gaayab he kiyaaa

Sat, 13/03/2021 - 4:33pm — Mukesh kp (not verified)

Pay will not credit

Small amount willnot creadit.... Today i have two time joint a contest of ind L vs sa L in dream11 ,300 debite my account.. But i couldn't add this contact

Sat, 13/03/2021 - 3:58pm — Sanket Kulkarni (not verified)

Amount deducted from my dream 11 account

I did not joined contest but my account balance is deducted.

Sat, 13/03/2021 - 3:28pm — MD AFTAB AHMAD (not verified)

Complaint

I joined the contest but not join even then my money was cut please solve my problem because I want to join the contest

Sat, 24/04/2021 - 9:23am — Rohit chavan (not verified)

Account reactivation

My account got suspended...I wanted to submit a request to reactivate it but I'm not able to upload my pan card picture...I tried verious times...so pls tell me what should I do

Sat, 13/03/2021 - 2:37pm — Laxman Singh (not verified)

Payment deducted

Hello,

Today( 13/03/2021) when I am going to join a Ind vs ENG mega contest with 7 team my payment has been detected but not join the contest and also not got any refund.
So. pls resolve my problem as soon as possible.

Sat, 13/03/2021 - 2:28pm — Chethan h (not verified)

Worst app management

The app is not managed properly and it reduced my 315 rupee and not added any contest. This kind of malfunction you r not able to encounter please don't run the app go do some better jobs that you can do.

Sat, 13/03/2021 - 2:22pm — ROHIT VASUNIYA (not verified)

Amount deducted but joining not confirmed

I tried to join contest and massage appear that something went wrong and amount deducted but joining not confirmed
Transaction id is
JL2021031306142746372XXX

Sat, 13/03/2021 - 12:49pm — Ajay dabhi (not verified)

Contest joining related

I have joined with 3 teams in 35 rupees mega contest.amount is debited to my dream 11 account.but not joined the contest.please 105 amount refunded or joined the conest.

Sat, 13/03/2021 - 12:30pm — Aasif (not verified)

money dectucted but contest not joined

money dectucted from dream11 account but contest not joined it was an amount of 105 for 3 teams of contest in in_L vs SA_L and it got dectucted twice 210 and no contest was joined and showed oops something went wrong

Tue, 13/04/2021 - 8:40pm — Binay Thakur (not verified)

Money deducted but contest not joined it's show you haven't join

Money deducted but contest showing that you haven't joined this games

Sat, 13/03/2021 - 10:38am — Khursheed (not verified)

Credit

Sir yesterday I won 343 rupees but the amount is not credited yet in my account

Sat, 13/03/2021 - 8:46am — Sandip Landge (not verified)

About winning amount

Respected sir..
I have won 772 rupees in India vs England t20 Mach .. date.. 12/3/2021.. but amount didn't ad at my account.. 252 RS r showing at there.. I have to join next contents.. please add winning amount..

Wed, 03/02/2021 - 2:28pm — Dileep Shyam (not verified)

Winning amount not credit

Please sir mera winning amount rs 200 de dijiye

Wed, 14/04/2021 - 8:32pm — Ankur (not verified)

Sir mere 182 rules+150ke

Sir mere 182 rules+150ke lgbhag cohs bond kat lye h pleas use vaps like.

Mon, 15/03/2021 - 10:55am — Satish sahane (not verified)

dream 11

Muse gamil me massage aagya he winner ka LAkin balance add nahi hogeya he

Sat, 13/03/2021 - 4:29pm — Anonymous (not verified)

Worest dream11

Money was debited
But contastest was not joining

Wed, 03/03/2021 - 10:39am — SUBODH SHANTARAM OMALE (not verified)

Eligibal for PAN verify

i trying to withdraw the fund but every time massage recd eligible for PAN Card.

Please co-operate and help me for withdraw the fund

Thanking you
Subodh Omale

Thu, 18/02/2021 - 7:03pm — Mukesh ahirwar (not verified)

No case credit

Sir mera kl ka 550 rupye acc2me nhi aaye he

Sun, 14/03/2021 - 4:46pm — Pawan choudhary (not verified)

pan card not verify with dream 11

I want to verify my pan card with dream 11 but they show me something wrong I was try more time but they can't process

Thu, 15/04/2021 - 5:05pm — Anurag mishra (not verified)

Pan

Pan card change please

Sun, 07/03/2021 - 11:15am — Sunil Kumar Yadav (not verified)

Withdrawal

27/02/2021 ko 500 withdrawal kiya tha abhi tak mere account me nahi aaya kripya dene kripya kare

Thu, 15/04/2021 - 7:02am — Perfect sachin team (not verified)

Money withdraw can't get

Sir I tomarow withdraw money in my bank account but I can't get money .

Tue, 26/01/2021 - 9:36am — Kamlesh mani tripathi (not verified)

Practice contest

Sir maine practice contest me 4 game jeeta hai mujhe ye pta karna hai ki kuchh price milega ya nhi

Mon, 25/01/2021 - 7:03pm — Amir (not verified)

Credit my winning amount

Dear Dream11 My self Amir hussain kumar i have win bigbash match STR VS THU today Dt 25/01/2021 i ve entry of 45 rs iam winning of 47 rs but only 0.7 paisa Credit in my dream11 account now i Request to Dream11 plz credit my winning amount in my dream11 account
Yours faithfully
AMIR HUSSIAN KUMAR

Mon, 25/01/2021 - 6:59pm — Amir (not verified)

Credit my winning amount

Mon, 08/02/2021 - 3:37pm — Pradip Manna (not verified)

My withdrawal not received my

My withdrawal not received my bank

Mon, 19/04/2021 - 10:02am — Harish Mangilal Joshi (not verified)

why player are proper but point is different

I seen my team and another team are same but i seen but point is different see look apart of this I will go to cusomercourt then I this app will.dimiss form the software

Sat, 03/04/2021 - 12:00am — Devil (not verified)

Acount worng

Sir deposits karte he wrong dekha reha h. Please cheek me my11cercil

Sun, 21/02/2021 - 10:55am — Robindpol (not verified)

Mera withdrawal not credit instant kya problem hai

Mujhe bahut jaada problem hai Mera withdrawal ka amount jald release karo aap log aap sab bolte ho ki instant withdrawal dream11 or abhi 2 hrs hone wala hai Mera withdrawal kare huwe amount abhi tak Mera account me credit nhi huwa hai

Fri, 22/01/2021 - 6:19pm — oliveMani (not verified)

email verification

Hey, My Email ID is not verify due to some error found in Dream 11, pls solve this issue and clear as soon as possible..
Thank You,
Mani

Thu, 14/01/2021 - 3:04pm — Santosh Gupta (not verified)

Dreem11 me 13 ruppes ka

Dreem11 me 13 ruppes ka contest cricket me bhejia

Thu, 07/01/2021 - 4:02pm — Anonymous (not verified)

My withdrawal amount 1000 not

My withdrawal amount 1000 not received in 3 days please solve this issue as soon as possible

Wed, 06/01/2021 - 4:11pm — Shiva (not verified)

Wrong linesup out today

Today KFC bbl Perth scorchers vs Sydney sixers match lines up is wrong Sydney sixers player Ben dwarshuigs is not played today match then how you announced his name I think there going on some fraud business please quickly answer me of this question

Thu, 24/12/2020 - 11:01am — Rajesh (not verified)

Withdraw delay

My withdrawal amount 9999 not receive in 7 days

Sun, 03/01/2021 - 7:26pm — Sunil (not verified)

ACCOUNT verification

Mera ACCOUNT verification me problem aa rhi h

Wed, 31/03/2021 - 10:36am — Hari Ram Bugaliya (not verified)

Khata satyapan

Mere khata satyapan Nahi ho rha 10 din s

Tue, 22/12/2020 - 12:20pm — Elan kumaran (not verified)

Winning Amount not yet credited after Withdrawal

Hi team ,

Kindly check on my complaint regarding the winning amount not being Credited from Dream 11 wallet to my account after withdrawal.

I have mailed so many times to your query mail Id.

It's a big amount so kindly take this complaint as a priority

Details are Attached as follow

Date of withdrawal : 20/12/20 09:45 AM
Winning Amount : 10000

Regards
Elan kumaran

Fri, 29/01/2021 - 12:24pm — Krishnapal Singh (not verified)