IVRS Menu: 1800 108 5008
Firstly select your preferred language, English or Hindi
- Press 1 - To know about products
- Press 2 - For complaint registration
- Press 3 - For order Status
- Press 4 - For return
- Press 5 - For delaership and institutional parnership
- Press 6 - For any other issues
Email
- Support [at] duroflexworld [dot] com (For Customer Support)
Important Links
For Complaints/Grievance
Designation: Assistant Manager
Ph: 080-45128269
Email: grievance [at] duroflexworld [dot] com
Returns /Refunds / Warranty/ Exchange
- For any query/complaints and feebback/suggestions, you have to firstly contact the given numbers 18001085008/ 080-95119977/ 6366858173 (Monday to Saturday - 9am to 6pm) or email at support [at] duroflexworld [dot] com .
- You can also directly visit the nearest store for your concerned query.
- You can raise a return and exchange request from the “My Account “ section within 10 days of receiving the product.
- For products with 1 year warranty period, during the first 6 months, the mattress will be replaced if there is any manufacturing defects.
- Pls note* If the mattress is replaced after 6 months, the warranty would imply only for the remaining 6 months.
- For more information, please read the guidelines given by the company.
Offices Locations
Sr No. |
Office Name |
Address |
1 |
Registered Office |
Duroflex Private Limited.
P B NO 3808, Chungom, Alleppey,
Kerala, India 688011 |
2 |
Manufactured & Marketing Office |
Duroflex Private Limited.
#30/6, NR Trident Tec Park,
Hosur Main Road,
HSR Layout, Sector 6,
Bengaluru, Karnataka,
India 560068 |
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