Emails

• customercare [at] easyhomefinance [dot] in (Customer Care)
• contact [at] easyhomefinance [dot] in (For Contact Support)
• hr [at] easyhomefinance [dot] in (For Alternative Support)

Important Link

• Contact Form
• Branch Locator
• Frequently Asked Question

Grievance Redressal 

Level 1 :

Customers can visit the Branch Office(s) or contact us on 022-26609500 for registration of their grievances.
Customers can also call our Call center at 1800 223 279 and WhatsApp no as 8928223279 for escalation of complaints.

• Email / Letter - Customers can also send their grievances through email at customercare [at] easyhomefinance [dot] in
• Write to the Grievance Redressal Officer at Easy Home Finance Limited,
  602, Savoy Chambers, Dattatray Road,
  Santacruz West, Mumbai – 54

Level 2 :

If a customer does not receive a response in the specified period or such other extended timeline as intimated to the customer
or if the customer is not satisfied with the resolution provided by the Company, the customer can escalate the issue to the
Chief Grievance Redressal Officer of the Company as mentioned below:

• Easy Home Finance Limited
  602, Savoy Chambers, Dattatray Road,
  Santacruz West, Mumbai
• Telephone No: 022-26609500
• Email- cgro [at] easyhomefinance [dot] in
• the complaint is resolve within reasonable time, not exceeding 21 working days.

Level 3 :

If a customer does not receive a response from the Chief Grievance Redressal Officer within reasonable / specified time or
if the customer is not satisfied with the resolution provided by the Chief Grievance Redressal Officer, the customer can approach
Complaint Redressal Cell of National Housing Bank by:

• Lodging a complaint on the online grievance handling portal of NHB - GRIDS
• Sending the complaint to NHB by post or courier to the following address:
  • Complaint Redressal Cell
    Department of Regulation and Supervision,
    National Housing Bank, Core 5 A,
    India Habitat Centre, Lodhi Road,
    New Delhi – 110 003
  • Email: crcell [at] nhb [dot] org [dot] in

Registered Office

602 Savoy Chambers, Dattatray Road,
Santacruz West, Mumbai 400054

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