Emails

• support [at] ebs [dot] in (For Customer Support)
• sales [at] ebs [dot] in (For Sales Support)
• careers [at] ebs [dot] in (Career)

Important Links

• Customer Support
• Online Payment Services
• Submit a Ticket
• List of Services
• Merchant Contact Form

Payment Deducted/Failed Transaction

If your payment has deducted while buying something, then you can directly call EBS customer care, it takes
only a minute to connect to an active customer care representative. Keep ready with you:

1. The transaction id( as reflected in your bank statement, credit card statement). You may also get an
   email from EBS containing the payment details. So first check your email
2. Your bank details eg registered mobile, email id

The failed transaction details may take one day to reflect. You can also email to support [at] ebs [dot] in. Send in the
email these details:

1. Bank statement, circle in red your failed transaction id
2. Bank account details along with registered mobile, email id
3. The portal thru which you tried to pay thru EBS, the day and time

List of India Offices

Sales Enquiry : 8657535498 (For Mumbai, Chennai, delhi, Kolkata, Bangalore, Hyderabad)

Headquarter

Ingenico ePayments India Private Limited
5 th  Floor, Jollyboard Tower-1,
iThink Techno Campus, Kanjurmarg (East),
Mumbai 400042, Maharashtra, India.
Ph: 022-66528600
Fax: 022-66528600

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• Linkedin