Electronica Finance (EFL) Customer Care No. 1800 209 9718

Toll free Number(s): 
  • 1800 209 9718 (For Contact, Mon-Fri, 9:30am-6:30pm)
All India Number(s): 
  • 020-6729 0700 (For Contact Support)

Emails

  • contact [at] electronicafinance [dot] com (For General Query)
  • customerfirst [at] efl [dot] co [dot] in (For Support)

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Important Links

Grievance Redressal Procedure

Level 1

  • If you have any query/complaint, then you can contact to the Company Customer Service Department by emailing at customerfirst [at] efl [dot] co [dot] in .

Level 2

  • If you are not satisfied by the responses provided by the Company Customer Service Department in level 1, then you can contact to the Grievance Redressal Officer
    Contact No.: 020-67290726
    Email: grievance [at] efl [dot] co [dot] in
  • You can also contact to the Nodal Officer.
    Contact No.: 020-67290700
    Email: nodalofficer [at] efl [dot] co [dot] in

Level 3

  • If your query/complaint is not solved within a period of 1 month, then you can contact to the Reserve Bank of India.
    Contact No.: 022-23084121
    Email: dnbsmro [at] rbi [dot] org [dot] in
    Fax No.: 022-23022011
    Address: The Reserve Bank of India, Mumbai Regional Office,
    3rd Floor, RBI Building, Opposite Mumbai Central
    Railway Station, Byculla, Mumbai - 400008
  • You can lodge your complaint through CMS Portal/ NBFC Ombudsman.

Corporate Office

Electronica Finance Limited,
Audumbar, 101/1, Erandwane,
Dr Ketkar Road, Pune, Maharashtra, India - 411004