Emails
- contact [at] electronicafinance [dot] com (For General Query)
- customerfirst [at] efl [dot] co [dot] in (For Support)
Important Links
Grievance Redressal Procedure
Level 1
- If you have any query/complaint, then you can contact to the Company Customer Service Department by emailing at customerfirst [at] efl [dot] co [dot] in .
Level 2
- If you are not satisfied by the responses provided by the Company Customer Service Department in level 1, then you can contact to the Grievance Redressal Officer
Contact No.: 020-67290726
Email:
grievance [at] efl [dot] co [dot] in
- You can also contact to the Nodal Officer.
Contact No.: 020-67290700
Email: nodalofficer [at] efl [dot] co [dot] in
Level 3
- If your query/complaint is not solved within a period of 1 month, then you can contact to the Reserve Bank of India.
Contact No.: 022-23084121
Email: dnbsmro [at] rbi [dot] org [dot] in
Fax No.: 022-23022011
Address:
The Reserve Bank of India, Mumbai Regional Office,
3rd Floor, RBI Building, Opposite Mumbai Central
Railway Station, Byculla, Mumbai - 400008
- You can lodge your complaint through CMS Portal/ NBFC Ombudsman.
Corporate Office
Electronica Finance Limited,
Audumbar, 101/1, Erandwane,
Dr Ketkar Road, Pune, Maharashtra, India - 411004