Ernie Ball Customer Care

Organization: 
All India Number(s): 
  • 022-2832 5118
  • 022-2380 7124

Emails

  • customerservice [at] ernieball [dot] com
  • ebstore [at] ernieball [dot] com

To buy Ernie Ball product online, visit Amazon & Flipkart

India Office

Sara Trans Export Corporation
j404, V.P. Road, Congress House
Bombay - 400 004 India
Phone: 022-2832 5118/
022-2380 7124
Email: reemal [at] vsnl [dot] net/
saratrans [at] vsnl [dot] net

Important Links (For International Customer)

Global Distributors

Country Shop Name Phone Email Address
Africa M.C.S. Distribution +377 93302515 robert [at] mcs-mc [dot] com 42, Blvd d'Italie, 98000
Monte Carlo-MC, Monaco
Argentina Fama Music (54 11) 4288-3650 info [at] famamusic [dot] com [dot] ar Valentin Vergara 1163 (1828)
Banfield - Buenos Aires
Armenia Dynatone +7 (495) 215-55-22 ernieball [at] rtu [dot] ru 127474, Russia, Moscow
Dmitrovskoe shosse, 64/4
Australia CMC Music Pty Ltd (02) 9905 2511 cmcmusic [at] cmcmusic [dot] com [dot] au 30 Roger Street
Brookvale NSW 2100
Austria Musik Meyer GmbH +49 (0) 6421 - 989 0 info [at] musik-meyer [dot] de Industriestrasse 20 35041
Marburg - Germany
Bangladesh Guitars N Gears LTD +88 01711 505 577 schumannz [at] guitarsngears [dot] com Plaza AR, Shop 404-405, House 2,
Road 14, Dhanmondi, Dhaka 1209.
Barbados A&B Music Supplies Ltd. 246-430-1100 ext111 abarrow [at] abmusicsupplies [dot] com 12 Webster Industrial Park,
Wildey, St. Michael BB14006
Belgium Algam Benelux (AB Music) +32 3 334 47 50 info [at] algambenelux [dot] be Ankerrui 20 2000
Antwerpen Belgium
Bolivia Audiomusica +56 57 2370000 iquiqueventas [at] audiomusica [dot] com Manzana 11 Sitio 25, recinto
amurallado, Zofri Iquique, Chile
Bolivia Dunamis Luces y Sonido +5913-329-3887 info [at] dunamisbolivia [dot] com Calle Charcas #183 esq.
Murillo Santa Cruz
Bosnia Music Max d.o.o +386 (0)3 492 53 51 info [at] musicmax [dot] si Levstikova ulica 1d
3000 CELJE SI
Brazil Izzo (EB Only) +5511-3797-0100 sac [at] izzo [dot] com [dot] br Av. Francisco Matarazzo 1752,
cj.821 Agua Branca Sao Paulo SP
Bulgaria Factor TC +359 294 63057 factor [at] omega [dot] bg 29 Asparouch Str, Sofia 1463
Canada Yorkville Sound (905)837-8777 ernieball [at] yorkville [dot] com Yorkville Sound 550 Granite Court
Pickering, ON L1W 3Y8 Canada
Chile Audiomusica (56) 9 8188 9172 hola [at] audiomusica [dot] com AV. Chile Espana #
393 Nunoa - Chile
Chile Chili Music S.P.A +562-2632-8896 info [at] chilimusic [dot] cl Av. Libertador Bernardo O'Higgins
142 Galeria Crowne Plaza, local
154 Santiago
Chile Comercial Mercury Music Ltda. +562-2736-2514 contacto [at] mercurymusic [dot] cl Avenida Presidente Eduardo Frei
7070, Bodega 6, Quilicura, Santiago
Chile Overdrive (Music Man Only) info [at] overdrive [dot] cl 4Av.Libertador Bernardo O Higgins 142
Local 227 Santiago Chile 8331030
China - Mainland
(Ernie Ball Strings
& Accessories Only)
Algam Distribution
Shangai Co. Ltd
+86 21 63 75 6088/
+86 21 63 75 6858
sales [at] algamchina [dot] com Suite 708-710, 7/F, Union Building - 100
Yanan East Road, Huangpu District - 200002
Shanghai - China
China - Mainland
(Music Man
Instruments Only)
Guitarcube Distribution +86 10-65569707 info [at] guitarcube [dot] com #7-4 FengChao Art Zone,
YiXianGuoJi, SiHui, Beijing
Colombia La Colonial S.A. +571-749-0888 contacto [at] lacolonial [dot] com [dot] co Carrera 7 #57-43 Bogota¡
Colombia Musical Cedar S.A.S +574-444-6150 contacto [at] musicalcedar [dot] com Cra. 49 #61 Sur 540, Bodega
161 Sabaneta, Antioquia
Colombia Musicales Ortizo S.A. +571-329-7777 importaciones [at] ortizo [dot] com [dot] co Carrera 7 # 56A - 54,
Bogota - Colombia
Costa Rica Instrumentos Musicales La Voz +506-2223-6705 ventas [at] lavozcr [dot] com Avenida 10 Calle 16 100 Metros
Norte de la Parada de Buses de
Puntarenas San Jose
Costa Rica Mundo Musical +506-2222-7037 ventas [at] mundomusicalcr [dot] com Calles 3 y 5, Avenida 14 San Jose
Croatia Music Max d.o.o +386 (0)3 492 53 51 info [at] musicmax [dot] si Levstikova Ulica 1D 3000 Celje Si
Cyprus Panasound Music Center Ltd +357 22 442302 panasnd [at] spidernet [dot] com [dot] cy 24 Strovolos Avenue, 2018 Nicosia
Cyprus K.A. Music Gallery LTD 00357 22466644 info [at] musicgallery [dot] com [dot] cy 169 Athalassas Avenue, 2015 Nicosia,
Cyprus
Czech Republic Rockster Music +420 724 336 810 rockster [at] rockster [dot] us Vsestudy 3 Veltrusy 27746
Czech Republic
Denmark EM Nordic A/S +45 32 34 00 00 info [at] emnordic [dot] dk Hammerholmen 9D, DK-2650 Hvidovre
Dominican Republic Musitempo C.A. +1 (809) 548-7888 info [at] musitempo [dot] com Eugenio Deschamps #6 Los
Prados Santo Domingo
Ecuador Instrumentos
Musicales Cervantes
+5934-223-3886 cervantesgye [at] gmail [dot] com alborada 12 Ava Etapa Av. Benajamin
Carrion Manzana 18 Local #5 Guayaquil
El Salvador Electronica 2001 S.A +503-2260-9090 info [at] musiccenterpro [dot] com Alameda Roosevelt 3212 San Salvador
El Salvador Omni Music (503) 2262-0788 javier [dot] aranda [at] omnimusicsv [dot] com 75 Av. Nte Y Alameda Juan
Pablo Ii #4010 S.S.
Estonia Rock Distribution +371 26454369 info [at] rock-distribution [dot] com Gales iela 27, Sigulda, LV-2150
Finland EM Nordic Finland OY +358 207 282 200 info [at] emnordic [dot] fi Hermannin Rantatie 10, FI-00580 Helsinki
France Algam (Gaffarel division) +33 2 40 18 37 00 ernieball-musicman [at] algam [dot] net 2, Rue De Milan Thouare Cedex 44484
Germany Musik Meyer GmbH +49 (0) 6421 - 989-0 info [at] musik-meyer [dot] de Industriestrasse 20 35041
Marburg - Germany
Greece Stollas Music/Zozef Music +30 210 4131 411 infosales [at] stollas [dot] com 10 Kolokotroni Str. 18531 Piraeus
Guatemala Preludio Musical +502 2251 4417 info [at] domisol [dot] com [dot] gt 4ta. Avenida 13-18 Zona 1
Guatemala City, Guatemala
Guatemala Instrumentos S.A. +502-2436-1732 dinsa001 [at] gmail [dot] com 11 Calle 17-42 Residenciales
Nimajay Zona 7 de Mixco
Guatemala City Zona 7
Guatemala Casa Instrumental +502-2429-9090 info [at] casainstrumental [dot] com 1era Calle 34-47 Guatemala
City Zona 7
Honduras Kamar S.R.L. +504-2552-9041 info [at] cdlmusica [dot] com 3ra Avenida 9 y 10 Calle S.O.
Frente al Correo Nacional San
Pedro Sula
Hong Kong Tom Lee Music Co. Ltd. +852 2723 9932 music [at] tomleemusic [dot] com 1-9 Cameron Lane,
Tsimshatsui, Kowloon
Hong Kong Parsons Music (852) 2333 1863 mailto [at] parsonsmusic [dot] com 8Th Floor, Railway Plaza, 39 Chatham Road
South, Tsimshatsui, Kowloon, Hong Kong
Hungary Sicamber Trade Co. LTD +36/26-737-222 ernieballhungary [at] gmail [dot] com 2013 Pomaz Petofi Sandor
utca 43 Hungary
Iceland Hljodfaerahusid +354 415 5600 info [at] hljodfaerahusid [dot] is Sidumula 20, 105 Reykjavik
Indonesia (Ernie Ball
Strings & Accessories)
PT. Swee Lee Musika +62 21 27939019 cm [dot] guitar [at] sweelee [dot] com Ruko Arteri Pondok Indah, Jl. Sultan Iskandar
Muda kav. 77-78 No. 6, Jakarta Selatan 12240
Indonesia (Music Man
instruments)
Hi End Guitar +62 (838) 888-1119 Sales [at] hiendguitar [dot] com Plaza semanggi 3rd fl #10
Jakarta selatan 12930
Israel Wild Guitars +972-3-5473613 info [at] wildguitars [dot] co [dot] il 50 Ussishkin Street Ramat
Hasharon Israel 4720911
Italy Algam Eko (39) 0733 227 1 eb [at] algameko [dot] com Via O. Pigini, 8 - Montelupone
(MC), 62010
Japan Korg 0570-666-569 kid-master [at] korg [dot] co [dot] jp 4015-2, Yanokuchi, Inagishi, Tokyo,
Japan postal code: 2060812
Korea Guitarnet +82 2 738 0801 info [at] guitarnet [dot] co [dot] kr 11, Apgujeong-Ro 42-Gil,
Gangnam-Gu, Seoul, 06017,
Korea
Kyrgyz Republic Dynatone +7 (495) 215-55-22 ernieball [at] rtu [dot] ru 127474, Russia, Moscow
Dmitrovskoe shosse, 64/4
Latin America &
Caribbean
Consolidated Music (305) 437-9798 sales [at] consolidated-music [dot] com 6304 NW 99th Avenue
Miami, FL 33178
Latvia Rock Distribution +371 26454369 info [at] rock-distribution [dot] com Gales iela 27, Sigulda, LV-2150
Lithuania Rock Distribution +371 26454369 info [at] rock-distribution [dot] com Gales iela 27, Sigulda, LV-2150
Luxembourg Algam Benelux (AB Music) + 32 3 334 47 50 info [at] algambenelux [dot] be Ankerrui 20 2000 Antwerpen Belgium
Macedonia Music Max d.o.o +386 (0)3 492 53 51 info [at] musicmax [dot] si Levstikova Ulica 1D 3000 Celje Si
Malaysia Bentley Music Sdn. Bhd. +603-7727 3333 contactus [at] bentleymusic [dot] com Wisma Bentley Music, 3, Jalan PJU 7/2, Mutiara
Damansara, 47810, Petaling Jaya, Selangor.
Malaysia JS Music Sdn Bhd +603-21 444 555 contact [at] jsmusic [dot] com [dot] my No. 133, Jalan Imbi
55100 Kuala Lumpur,
Malaysia Swee Lee Music Sdn. Bhd. +60 3-3099 4630 support [at] sweelee [dot] com [dot] my Lot10 Flagship Store: T16 & T17,
3rd Floor,Lot 10 Shopping Centre,
50, Jalan Sultan Ismail, Bukit
Bintang, 50250 Kuala Lumpur
Malta Wave Malta +356 21 230229 info [at] wavemusicmalta [dot] com 15 The Mall Floriana FRN1472 Malta
Mauritius Damoo +230 212 0583 damoo [at] intnet [dot] mu 13, Chaussee Street Port Louis
Mexico Casa Veerkamp S.A. de C.V. 55 56680480 ventas [at] casaveerkamp [dot] com Av. Toluca #323, Olivar de los padres,
Alcaldía Alvaro Obregon, CDMX
Moldova Sicamber Trade Co. Ltd. +36/26-737-222 info [at] ernieball [dot] ro 43 Petofi Sandor Street,
Pomaz, 2013, Hungary
Montenegro Music Max d.o.o +386 (0)3 492 53 51 info [at] musicmax [dot] si Levstikova Ulica 1D
3000 Celje Si
Netherlands Algam Benelux (AB Music) +32 3 334 47 50 info [at] algambenelux [dot] be Ankerrui 20 2000
Antwerpen Belgium
New Zealand Music Ways +64 9 477 0384 rhys [at] musicways [dot] co [dot] nz PO Box 305-111, Triton Plaza North Shore
City, Auckland 0757 New Zealand
New Zealand Music NZ Ltd. +64 9 270 4001 adam [at] webbgroup [dot] co [dot] nz PO Box 132 015, Sylvia Park
1644, Auckland, New Zealand
Nicaragua Junior Music +505-2270-5052 juniormusicnic [at] gmail [dot] com Calle Principal Altamira Sinsa
1c. al Norte #511 Managua
Norway EM Nordic AS +47 67 16 75 00 info [at] emnordic [dot] no Ensjoveien 7, 0655 Oslo
Panama Compañía Alfaro +507-269-0065 tiendaonline [at] cialfaro [dot] com Via Argentina, No. 72, Edificio
Compania Alfaro Panama City
Paraguay Music Hall +59521-446-715 info [at] musichall [dot] com [dot] py Teniente Fariña 962 Asuncion
Peru Audiomusica 1-4471181 contactoweb [at] audiomusica [dot] com [dot] pe AV. Benavides # 170
Miraflores - Lima - Peru
Peru Casa Musical Huaman 01-424 6822 / 01- 3737 008
946420445 / 934065993
casamusicalhuaman [at] hotmail [dot] com Jiron Angaraes 713 Lima 01
Perú Audiomusica S.R.L 51-1-4998705/
950112910
audiomusicaperu [at] hotmail [dot] com Address :Pje Coronel Enrique
Montes 180 Int.135 Lima
Philippines JB Music & Sports Inc. (02) 638 4732 purchasing [at] jbmusic [dot] com [dot] ph Unit 1906-1909 Prestige Tower, Emerald
Ave., Ortigas Center, Pasig City
Poland Music Info +48 12 2672480,
+48 12 2673739
poczta [at] music [dot] info [dot] pl ul. Zamknieta 10, 30-554 Krakow
Portugal Music Distribucion +34 93 422 1811 info [at] musicdistribucion [dot] com c/Garcilaso, 11-15, 08027 Barcelona
Republic of Belarus Dynatone +7 (495) 215-55-23 ernieball [at] rtu [dot] ru 127474, Russia, Moscow
Dmitrovskoe shosse, 64/4
Republic of Kazakhstan Dynatone +7 (495) 215-55-23 ernieball [at] rtu [dot] ru 127474, Russia, Moscow
Dmitrovskoe shosse, 64/4
Romania Sicamber Trade Co. Ltd. +36/26-737-222 info [at] ernieball [dot] ro 43 Petofi Sandor Street,
Pomaz, 2013, Hungary
Russia Dynatone +7 (495) 215-55-22 ernieball [at] rtu [dot] ru 127474, Russia, Moscow
Dmitrovskoe shosse, 64/4
Serbia Music Max d.o.o +386 (0)3 492 53 51 info [at] musicmax [dot] si Levstikova Ulica 1D 3000 Celje Si
Singapore 35 Guitar Avenue +65 89527432 info [at] 35guitar [dot] sg 35 Selegie Road Parklane
Shopping mall #01-30 (188307)
Singapore Swee Lee Holdings Pte Ltd +65 3163 5618 support [at] sweelee [dot] com [dot] sg Star Vista Flagship Store: 1 Vista Exchange Green,
#01-07/08/09/10 The Star Vista, Singapore 138617
Slovakia Rockster Music +420 724 336 810 rockster [at] rockster [dot] us Vsestudy 3 Veltrusy 27746
Czech Republic
Slovenia Music Max d.o.o +386 (0)3 492 53 51 info [at] musicmax [dot] si Levstikova Ulica 1D 3000 Celje Si
South Africa Paul Bothner Pty Ltd +27 (021) 799 4900 public [at] musicaldistributors [dot] co [dot] za Royal Cape Park Unit 24
Londonderry Road Ottery
7800 Capetown
Spain Music Distribucion +34 93 422 1811 info [at] musicdistribucion [dot] com c/Garcilaso, 11-15, 08027 Barcelona
Sweden EM Nordic +46 8 603 2300 info [at] emnordic [dot] se Stensatravagen 3, 127 39 Skarholmen
Switzerland Musik Meyer AG +41 44 730 5505 info [at] musikmeyer [dot] ch Spitalstrasse 74, CH-8952 Schlieren
Taiwan Sea Fortune Co Ltd +886 2 2298-3688 irene [dot] chan [at] seafortune [dot] com [dot] tw Rm. 409, 4F.-3, No. 3, Wucyuan 1St Rd.,
Sinjhuang Dist., New Taipei City 24892,
Twaian (R.O.C.)
Thailand Music Concept +662 255 6448 musicconcept [at] musicconcept [dot] co [dot] th 4/1-2 CentralWorld, 3rd Floor, Room # B333,
Rajadamri Road, Pathumwan, Bangkok, 10330
Thailand Yong Seng Musical +662 435 5364,
+662 435 5365
yongsengmusical [at] hotmail [dot] com 22/1-4 Arun Amarin Road Arun Amarin,
Bangkok Noi Bangkok 10700
Turkey Zuhal Dis Ticaret A.S. +90 212 249 8510 info [at] zuhalmuzik [dot] com Galipdede Caddesi, No:33, Tunel,
Beyoglu, 34420, Istanbul
Ukraine In-Jazz 011-380 -44-303-9503 info [at] injazz [dot] ua 1, Druzhby Narodov blvd Kiev,
03150, Ukraine
United Arab Emirates Thomsun Trading Est. +971 4 2693359 mikhail [at] thomsun [dot] ae P.O. Box 6419 | Dubai |
United Arab Emirates
United Kingdom Strings & Things Ltd. +44 12 734 40442 sales [at] stringsandthings [dot] co [dot] uk Unit 3/ 4, 202-210 Brighton Road,
Shoreham by Sea, West Sussex BN43 6RJ
Uruguay Palacio de la Música (+598) 29093333 info [at] palaciodelamusica [dot] com [dot] uy Av. 18 de Julio 869
Uzbekistan Dynatone +7 (495) 215-55-23 ernieball [at] rtu [dot] ru 127474, Russia, Moscow
Dmitrovskoe shosse, 64/4
Vietnam Guitar Plus VN /
The Pentatonic Trading Co., Ltd.
+84.912.661.586 guitarplus [dot] vn [at] hotmail [dot] com 14B Hao Nam Street, Dong
Da Dist., Hanoi, Vietnam
Vietnam Viet Thuong Corp. +84 919733091 don [at] doremishop [dot] vn 386 CMT8, dist.3, HCMC
Vietnam Công Ty TNHH
Âm Nhac Swee Lee
+84 90 904 3619 support [at] sweelee [dot] vn 1058 Nguyen Van Linh, #03-10,
Quan 7, Ho Chi­ Minh, Vietnam

For more information regarding international stores please read.

International Headquaters

53-973 Polk St. Coachella,
CA 92236, USA
Phone: +1-800-543-2255
Fax: +1-800-577-3225

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