IVRS Menu No. 080-69051111
- Press 1: For Complaint related to order not dispatched
- Press 2: For order status
- Press 3: For refund related issues
- Press 4: For any other queries
After Pressing Above all Numbers call will be transfer to the Customer Care Executive.
Email
- support [at] eyemyeye [dot] com (Customer Support)
Important Links
Important Contact
Officer |
Email Id |
Grievance Officer |
grievance [at] eyemyeye [dot] com |
Nodal Officer |
nodalofficer [at] eyemyeye [dot] com |
Cancellation
To cancel your full order, follow one of the options below:
- Log In/Sign In:
Visit My Orders section And click on 'Cancel Order' to proceed with complete order cancellation.
- Contacting Customer Care:
Users can connect with Customer Care Executives at
Contact no.:
8069051111
Email : support [at] eyemyeye [dot] com ,
to request cancellation.
- Cancellation is not allowed if the products are already dispatched.
Refund/Return
Customers can raise a return request for orders by following one of the steps below:
- Sign In/Log In:
Visit My Orders section and go to specific order to Request Return
- Call EyeMyEye Customer Care at
Contact no.:
8069051111
Email : support [at] eyemyeye [dot] com ,
with order details
- Damage requests can only be taken up to 24 hours.
- Complete refund process normally takes about 10-15 working days.
- For more information please read
Address
A-8, Infocity- 1, Sector 34,
Gurugram - 122001,
Haryana
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