Facebook Customer Care

Updated on Tuesday, 1 April 2025 - 12:47pm

Organization:

Facebook

Website:

Official Website

There is No Customer Care Number

Important Links

Facebook App's

Reason For Facebook Account Locked

If your account is blocked, this means it hasn't been completely disabled but you cannot use certain features:

You have no right to post, send friend request or send message
Blocked because of recently send lots of messages and friend request to unknown which are not in your
group, community, family, co-workers, friends, classmates
Share something to quickly in short amount of time
Tagged, send link to those who are not in your friend list or your never contact
Sending friend request to celebrity you don't know(Only follow them not to send friend request)

Two many attempts on facebook recovery is also one of the reason to disable your facebook account

Reason For Facebook Account Disabled

Your facebook account is disable only if you are not follow facebook terms:

Post content that does not follow the facebook terms
Using a fake name
Using more account in facebook
Support for violent or criminal group or organisation in facebook
Wrong speeches on religion, nation, disability etc
Wrong graphic content, advertisement, permotion for the purpose of harassment
If you think your account was disabled by mistake, please contact

How to Contact the Grievance Officer and Facebook in India

Please note that this email is only used for the purpose of addressing questions about the grievance redressal mechanism process.

Email: fbgoindia@support.facebook.com
You can also contact Facebook in India via post at:
- Meta Platforms, Inc
  Unit 28 and 29 The Executive Centre,
  Level 18, DLF Cyber City, Building No. 5, Tower A, Phase III
  Gurgaon 122002, India

Headquarter

Facebook, Inc.
ATTN: Privacy Operations
1601 Willow Road
Menlo Park, CA 94025, USA

Comments

Thu, 01/09/2022 - 5:58am — Suraj pattnaik (not verified)

My account is locked and it's not open

Dear Sir,
My account is locked by past few days. I give many ids but system is not taking to unlock it.i have given my url below kindly help sir.my Gmail I'd is pattnaik.suraj@gmail.com

Fri, 26/08/2022 - 12:23pm — Sushma Thakur (not verified)

My account has been hacked

My facebook account has been hacked and the hacker has changed the no.and password sir please help me out.

Wed, 31/08/2022 - 8:21pm — Rahul (not verified)

Hacked

We've seen unusual activity on your account. This may mean that someone has used your account without your knowledge.

Account locked on August 30, 2022
To protect you, your profile is not visible to people on Facebook and you can't use your account.

Thu, 25/08/2022 - 9:37pm — Anonymous (not verified)

Submitted by Saurabh Gangwar (not verified And no login) on Mon, 22/02/2021 - 4.30pm.
Sir plz help me my facebook account is hack an remove my mobile number, and email id. I can't login in facebook .how to recover in my account ,I need your help sir .

Facebook number -8193926xxx
Saurabh Gangwar is my facebook name
My account link
https://www.facebook.com/saurabh.gangwar.3348

Fri, 30/12/2022 - 5:24pm — Rehan kureshi (not verified)

Rehan kureshi

Sir my Official personal Facebook account was hacked and hacker Change my Facebook Email phone number and Facebook password , I Enter my old Facebook password but cannot Login into my Facebook account , I Stored my personal data in my Facebook account ,it is very important for me, please help me recover my account as soon as possible.i shell be very thankful to you Thanks team

Sun, 28/08/2022 - 8:19pm — Adesh kolur (not verified)

He facebook teem my Adesh

He facebook teem my Adesh kolur facebook account locked
Please unlock do

Thu, 22/12/2022 - 12:17am — Rohit sharma (not verified)

Help

Sir please I can't log my ID please activate my ID please sir I request you

Sun, 04/09/2022 - 4:52pm — Tauseef (not verified)

My facebook account has been

My facebook account has been disabled

Wed, 24/08/2022 - 4:53pm — Jay Khanna (not verified)

Account hack

Sir plz help me my facebook account is hack an remove my mobile number I can't login in facebook how to recover in my account I need your help sir .

Account number -77XXXXXX36

Account name - Jay Khanna

Wed, 24/08/2022 - 4:07pm — Rohit kumar (not verified)

Why u disbaled my account

Why u disbaled my account id name rohit kumar ..I always believe in Facebook comunity standard .why u disbaled my account ..what is tha problem ..

Wed, 24/08/2022 - 10:06am — Mustaque Ansari (not verified)

Two step verification login code is not coming

Hello Sir/Mam

I can't log in to my fb account because I don't receive the two factor authentication code.
I do not receive the code either by sms or email, So I submitted my driving license, Aadhar card simultaneously but i didn't got the code.
May be as year of birth in facebook and my ID Name is little bit spelling Mismatch may be that's why it's not working
The e-mail address of the fb account is:
mustak2682@gmail.com
https//www.facebook.com/iammustaque

Yours Sincerely
Mustaque Ansari

Tue, 23/08/2022 - 4:35pm — Anil ahirwar (not verified)

My account has disabled

Sir my account has been disabled ho gya hai sir my account recover karne ki kirpa kre my email id anilahirwar21061997 time 4 baje ke somthing ho gya tha so please sir my account ko recover kar diya jay aapka aabhari anil thinks

Wed, 04/01/2023 - 8:33am — Bharat raj rathore (not verified)

My account has been disabled

Sir mera account has been disabled ho gya he 3/12/2022 ko sir mere account ko recover kerane ki kerpa keraw aapka aabhari rehunga

Mon, 22/08/2022 - 6:17pm — Jaswant Singh (not verified)

Account locked

Greetings of the day sir/madam
The issue is that sir i am using my fb I'd from many years ago. And all my social sites
And links are close to fb like Instagram and etc. Facebook blocked my account and also Instagram. Due to covid survey. And i was not aware about that.and you ask me about my any official document which I submitted many times but still there is no response from your side. My Name is Jaswant singh and Email I'd is singh.mokha@gmail.com.. Plz reopen my Facebook account as soon as possible. I don't want to loose my account and my near and dear ones. I shall be thankful to you for this.

Your faithfully
Jaswant singh

Sat, 27/08/2022 - 8:26am — Abdur Rahim (not verified)

My fecbook account is locked and confirm identity option is comi

Dear Facebook Team
My personal Facebook account is locked. When i want to unlok it. Then want my Government issued card but i didn’t this.please give me a code options (Get a code by gmail or phone namber)
Please give me Get code options
Id name : सुरज गुरुङ
Date of birth :5 August 1999
Id namber : mahabubkh9231@gmail.com
Id password : fahim10
Gmail : mahabubkh9231@gmail.com

Sat, 20/08/2022 - 8:48pm — Rokibul islam (not verified)

Hack in my account

Sir plz help me my facebook account is hack an remove my mobile number I can't login in facebook how to recover in my account I need your help sir .

Facebook number -939537964x
Rokibul Islam is my facebook name

Wed, 24/08/2022 - 7:11pm — Rohitbhati (not verified)

Fb acount hack

Plz recour my acount

Wed, 24/08/2022 - 5:06am — mahesha (not verified)

Fb

Please help me

Mon, 22/08/2022 - 8:43pm — Amit Rawal (not verified)

My account is hacked

Sir plz help me my facebook account is hack an remove my mobile number I can't login in facebook how to recover in my account I need your help sir .

Facebook number -9983002XXX
Amit Rawal is my facebook name
My account link
https://www.facebook.com/amit.rawal.5015

Mon, 22/08/2022 - 8:33pm — Amit Rawal (not verified)

My account is hacked

Hello sir my FB account is a hacked can you please my account remove
My account link https://www.facebook.com/amit.rawal.5015

Wed, 24/08/2022 - 6:58pm — ರವಿಕುಮಾರ್ ಎಂ ಕ್ಷತ್ರಿಯ (not verified)

Not working my account

My account not working
my mobile nomber missing in
10 years pleass open my account

Sat, 20/08/2022 - 3:00pm — Iam jkambhire (not verified)

Suspend account

Hello dear team Facebook
my facebook account is closed for few months can you give me information about that my instagram account is also closed that too was joint with facebook I want to reopen my account please

Fri, 19/08/2022 - 4:44pm — Barnali Nath (not verified)

Complain about fake pages and creators

This is a very serious issue which I have faced, there are so many online shopping apps are created by the fack creators,they making a page so genuinely,and we are the one who falls for it,few days ago a page named care werable gives a 3 suit option which cost 999 with availability of cod so i order for it,then I got the disaster cloth from it,damage cloth.but now also they are creating so many pages every day and the options are same.please do something for it.please I need ur help for the fake creators.

Tue, 23/08/2022 - 8:12pm — Rehan (not verified)

I'd banned

My I'd is banned please unbanned my id

Fri, 19/08/2022 - 11:42am — Fayza khan (not verified)

Sir my account was paramently

Sir my account was paramently delete and over 30 days sir me apna Facebook account recover karna chahte hai please sir apse request hai ki Mera account recover karna ki krapa kare please sir
My email ID-ansarinoman923@gmail.com
Sir please

Tue, 20/12/2022 - 12:13am — Manohar manda (not verified)

Regarding on disabled account.

Hello this is manohar my Facebook account had got hacked by someone and they put some sexual content in it. I got 30 days disabled. Please help me to recover my account which is the only one I have for years. I had got it merged to Instagram and bgmi now I don't have any access to them. Please help me, Thank you.

Thu, 18/08/2022 - 7:11pm — Ashutos Maharana (not verified)

My account has permanently disabled

Hello sir this is Asutosh Moharana from Odisha, India beg to state that I am facing *disagreed with the decision*. I followed all the community guidelines of facebook and m completely innocent. Please unblock my facebook id.... My login id is ...
Please sir

Fri, 26/08/2022 - 12:21pm — पंडितान सुमित पांडेय (not verified)

My account has been disble

Fri, 02/09/2022 - 5:11pm — Gúłæm of Kąĺïmî (not verified)

Account disabled Your account has been disabled. If you have any

Facebook
Account disabled
Your account has been disabled. If you have any questions or concerns, you can visit our FAQ page here.Your account has been disabled
You cannot use Facebook or Messenger because your linked Instagram account begoxi94643 is disabled. Activity on begoxi94643 goes against Instagram's Community Guidelines or other standards.
If you think that your accounts were disabled by mistake, you can request a review of the decision on Instagram. To find out more, visit the Instagram Help Centre.

Thu, 25/08/2022 - 8:45am — Rohit sharma (not verified)

You can't use Facebook or

You can't use Facebook or Messenger because your account, or activity on it, didn't follow our Community Standards.
We can't review this decision because too much time has passed since your account was disabled.
To learn more about the reasons why we disable accounts, visit our Community Standards.

Sat, 20/08/2022 - 2:57am — Abusamad Shaikh (not verified)

Unable Account

someone hacking my account and messing with facebook instructables i want uploaded my id card jai on facebook and give a chance to relogin my account i am really sorry

Thu, 18/08/2022 - 6:53pm — Ankit Kumar (not verified)

I'd proof not accepted

My account grafic content deagree please help 27 day facebook pramanent ban facebook something wrong please help me

Sun, 21/08/2022 - 3:51pm — Ansh chandravansi (not verified)

Account unlocked

My account locked pleases. Unlocked. My facebook account

Wed, 31/08/2022 - 8:28pm — Abhinas Sarmaiyt (not verified)

My account locked pleases.

My account locked pleases. Unlocked. My facebook account

Sun, 28/08/2022 - 5:42pm — sachin kumar (not verified)

My account locked

My account locked pleases.unlocked my Facebook account pleases sir ji

Sun, 28/08/2022 - 5:40pm — sachin kumar (not verified)

My account locked

My account locked pleases.unlocked my Facebook account pleases sir ji

Fri, 26/08/2022 - 11:39pm — Dhruba Das (not verified)

Account unlock

My account locked please.unlcock.myfacebook accounts

Wed, 17/08/2022 - 4:28pm — Almir Enisa Krkusicymous (not verified)

I do not receive the code either by sms or email

Please help me, I can't log in to my fb account because I don't receive the six-digit confirmation code.
I do not receive the code either by sms or email.
I already took a picture and sent it to ID card, but there has been no response for a couple of days
The e-mail address of the fb account is: almir_krkusic@hotmail.com
Password is:
May phne number is: +38163366XXX

I also sent a photo of my ID card with my information, but it doesn't help
https://www.facebook.com/almir.krkusic.1

Almir Enisa Krkusic

Wed, 17/08/2022 - 1:09pm — Anonymous (not verified)

Some one hacked my account

someone hacked my Facebook account and changed my email id and other authentication setups, and I was unable to log in, when I try to recover my FB account, there is no such working method available on the Facebook website, is this your security? my fb id is imrankhanbarfi

Fri, 19/08/2022 - 7:34pm — Mahesh saini (not verified)

And mobile number password

And mobile number password changer

Wed, 17/08/2022 - 5:49am — chaudhari himanshu (not verified)

my account not access i think my account hacked

dear sir my facebook account has hacked icant access my account please help me

Wed, 17/08/2022 - 3:31am — Amit Sahni (not verified)

Aart

Please sir help me my fecbook acaoont chalu kar do please sir mera I'd login kar do please sir help me

Tue, 16/08/2022 - 12:49pm — Vimal kumar (not verified)

Hello to all facebook team

Hello to all facebook team sir i am not able to login my facebook account plz help me i am entering the password correctly but it is showing error but i am trying to change the password but i am not able to get otp for phone number and email please help me

Tue, 16/08/2022 - 10:44am — Neetu Mehra (not verified)

Fb account hacked

My facebook account hacked on 14 aug 2015. He is changed my email account and phone number. Kindly help.

Tue, 16/08/2022 - 8:46am — Anit Ranga (not verified)

My account locked

Naam Anit Ranga Mera account 16 August 2022 ko lock kar diya Gaya hai humne Apne account mein Aadhar card ki photo bhi upload ki per Facebook taraf se koi reply nahin aaya hai abhi tak please mera account khol diya jaaye main aapse request karna chahta hun please

Thu, 15/12/2022 - 11:37am — सुनील यादव (not verified)

I'd not verified

Naam सुनील यादव Mera Facebook account 12/12/2022 ko lock kr diya gya h Maine aadhar card ki photo bhi upload kr diya h,par Facebook ki taraf se koi reply nhi aaya h abhi tak .plzz Mera account khol dijiye ,I humbly requesting you

Mon, 15/08/2022 - 8:05pm — Shivam Karpe (not verified)

Not my access account

Pizz help me my Facebook not access me & login error pizz help me sir

Sat, 20/08/2022 - 3:49pm — Satyam kumar yadav (not verified)

My account locked

Mera I'd lock kardiya hai or me voter id ka photo bheja hu facebook ke taraf se koi reply nhi aaya hai

Sat, 20/08/2022 - 12:56pm — Aditya (not verified)

Mera number kho gya hai to login nahi ho rha hai

Bhut din se I'd nahi khul rha hai

Mon, 15/08/2022 - 4:57pm — Bittu Gautam (not verified)

फेसबुक एकाउंट लॉक

Dear Sir my facebook account is locked please unlock my facebook account my facebook user id is Bittu Gautam.

Sat, 03/09/2022 - 1:58pm — Manoj Raj Aashiq Raj (not verified)

Pentair

Sar home page per Facebook disable a raha hai mera Facebook search chalu kar dijiye
Sar Mera personal Facebook hai

Sun, 21/08/2022 - 10:37am — Atindra maury (not verified)

Help me sir

Dear facebook team my facebook
Story is not uploading and my status
Is not showing please solve my
Problem my official id ( thank you
Facebook team )

Tue, 16/08/2022 - 8:32pm — Øp Jáßßé (not verified)

Hi My Facebook Account Has

My Facebook Account Has Been Locked This is My Real Facebook Account Please Give My Option Get Code Phone And Unlock My Facebook Account

Thanks You

Mon, 12/12/2022 - 1:21pm — Vishwakarma ji (not verified)

Help

My Facebook Account Has Been Locked This is My Real Facebook Account Please Give My Option Get Code Phone And Unlock My Facebook Account

Wed, 07/12/2022 - 6:20pm — कु रोहित सिंह राठौड़ Anonymous (not verified)

Unlock my facebook account

Tue, 16/08/2022 - 10:03am — CG RK PAIKRA (not verified)

Dear Sir my facebook account

Dear Sir my facebook account is locked please unlock my facebook account my facebook user id is CG RK PAIKRA.

Tue, 16/08/2022 - 10:01am — CG RK PAIKRA (not verified)

Dear Sir my facebook account

Dear Sir my facebook account is locked please unlock my facebook account my facebook user id is CG RK PAIKRA.

Sun, 14/08/2022 - 10:55pm — Saajan (not verified)

Please recover my account

My fb account not accecc my attached Gmail confirmation code not working pending my Gmail showing please help me sir

Tue, 23/08/2022 - 6:00pm — VIJAY kumar (not verified)

Mobile number change

Sir mera account lock ho gya hai jo ki jo number se login tha ab vo number mere pas nhi h sir mera account kaise login karun please sir open kr dijiye

Sun, 21/08/2022 - 11:40am — Bokaro aajtak (not verified)

सर. Bokaro aajtak two factor

सर. Bokaro aajtak two factor authentication on hai. Par two factor authentication number nahi aa raha hai

Sun, 14/08/2022 - 6:31pm — Bhavan kumar k k (not verified)

account disabled

Dear Sir my Facebook account has been disabled without any mistake i had not upload or sent any message or video's in my Facebook account and it as been disabled but before it gets i got a mail for login attempt from other location were someone tried to hack my account. so i request to recover my Facebook account since i using this account for every longtime.

Sat, 20/08/2022 - 12:42pm — Rohit chouhan (not verified)

My account disagreed please reopen my account

Rohit, you disagreed with the decision
ON AUGUST 11, 2022
Check back here for the result.
Your account is not visible to people on Facebook, and you can't use it.
What happens next
We’ll take another look at your account. We have fewer people available to review information due to the coronavirus (COVID-19) pandemic. This means we may be unable to review your account.
If we find your account does follow our Community Standards, you’ll be able to use Facebook again.
If we find your account doesn’t follow our Community Standards, it will be permanently disabled and you won’t be able to disagree again

Thu, 18/08/2022 - 11:56am — Gond bhai (not verified)

MY ACCOUNT LOOKED

Gond, your account has been locked
We've seen unusual activity on your account. This may mean that someone has used your account without your knowledge.

Account locked on July 8, 2022
To protect you, your profile is not visible to people on Facebook and you can't use your account.

Tue, 16/08/2022 - 7:25am — Megh singh raj (not verified)

My account disabled problem

Hello facebook team,
Sir I'm real user of this account.sir I,am facing review requested problem in my facebook account for a long time . And I'm already my facebook account. But facebook team no response me. So request you please look my appeal and reopen my facebook account. As soon as possible

Thanks yoy

Sun, 14/08/2022 - 4:12pm — Laxmi badhani (not verified)

My fb account is not open

Hello my Facebook account is no open.pls help me. I use this password this correct but the notification I found the password is incorrect.how can it possible.pls open my Facebook account...

Sun, 14/08/2022 - 11:22am — Meghana (not verified)

I cant approve my fb account

I dont have recovery email or phone to approved my facebook plzz solve this problem facebook id-meghanachinnu45@gmail.com

Sun, 14/08/2022 - 9:15am — Pappu gupta (not verified)

My fb account hacked

Mera purana fb account kisi ne hack kr liya hai plise mere purane wale account ko recover krawa dijiye

Fri, 25/11/2022 - 7:47am — Abhinav Pratap Singh (not verified)

My account has been haked

Mon, 17/04/2023 - 9:46pm — Vikas darling (not verified)

I forget a password no chooses a way to login

I forgot a password any email or phone number not feeding and sending

Mon, 15/08/2022 - 12:29pm — Kumar Ajith (not verified)

https://www.facebook.com/kuma

https://www.facebook.com/kumar.ajith.754918
Hello sir my Facebook account has hacked recover it name Kumar Ajith it's my name and date of birth 03/03/1964. Change my Facebook account phone number and password hacked recover kindly request

Your faithfully
Kumar Ajith

Sat, 13/08/2022 - 2:08pm — Saajan (not verified)

Not accecc account

My fb account not accecc my Gmail is not work please help me sir

Sun, 14/08/2022 - 6:30pm — Pushpa Surendra PS (not verified)

My old account is hacked by someone please deactivate my account

User name "Pushpa Surendra P S" was my old account. I don't know how someone access my old account and using them. I've mentioned the profile link above , Please sir/madam deactivate my old account as soon as possible

Sat, 13/08/2022 - 11:02am — Bajrang meghwal (not verified)

My personal account was disabled

I am very angry your community strung from facebook unnecessarily disabled my accountI also sent request many times but no response came so please request you to open my account again

Sat, 13/08/2022 - 3:40am — AMEYA Asgaonkar (not verified)

Hi my account is disabled

Hello my facebook account is disabled my review my account and restart the account. I have not
Done anything wrong please respond as soon as possible

Fri, 19/08/2022 - 12:00am — Alex raja (not verified)

Account disabled

Sir May facebook account has been disable my facebook account has been not open please...

Wed, 14/09/2022 - 5:32am — Avinash Kumar (not verified)

Enables my account

Please enable my account

Fri, 12/08/2022 - 1:59pm — Aman bhardwaj (not verified)

Id disable

A My id is over...plz in help

Fri, 12/08/2022 - 12:12am — Anonymous (not verified)

Two step verification problem

Hello,
I am facing a critical problem right now. I logged out my account from each device and when I'm trying logging in facebook wants two step verification login code which one I'm not able to get.
So I submitted my driving license simultaneously but it's getting failed all the times now I'm trying with voter id. I don't what will happen now.
May be as year of birth in facebook and my ID are different may be that's why it's not working.

So, I'm mailing you please help me out

Tue, 15/08/2023 - 8:54am — Shritam padhan (not verified)

Open

Please open my facebook account

Thu, 18/08/2022 - 3:50pm — dhaval dodiya (not verified)

otp

i have not received otp on myy number plz help me as soon as possible
plz help me

Sun, 14/08/2022 - 10:23pm — ER SHAH RUKH (not verified)

Please help me

में मेरी फेसबुक आईडी को 3 दिन से ओपन नही कर पा रहा हूं न तो मुझे लॉगिन कोड मील रहा हे ना में two step verification को समझ पा रहा हूं क्योंकि मुझे सिक्योरिटी keys समझ नही आ रही प्लीज मेरी हेल्प करे

Sun, 14/08/2022 - 9:06pm — Sayan Deb (not verified)

Hello, I am facing a critical

So, I'm mailing you please help me out

Thu, 11/08/2022 - 11:23am — Akash Kumar (not verified)

Hi Facebook Team My Facebook

Hi Facebook Team

My Facebook account has been locked and get started option is on but my Facebook account not open please my Facebook account Unlock

Thu, 11/08/2022 - 11:21pm — Vishal Kumar (not verified)

My id is locked

My account is locked please accept my real id proof accpat

Thu, 11/08/2022 - 10:30pm — Himanshu wadhwa (not verified)

Submitted by Himanshu wadhwa

Submitted by Himanshu wadhwa (not verified) on mon 08/08/2022
Sir,
I have lose my account. I try to open my facebook account but my privious account was open my current account was not login. Event I upload my document also but its not verified, How to recover my facebook account so pleases help me to recover my facebook account. This is my humble request to you.

THANK YOU

Wed, 10/08/2022 - 7:04pm — HARSH SHARMA (not verified)

FB ID HACKED

HELLO SIR MY FACEBOOK ID IS HACKED HACKED ID Dolly Dev LAXMI SIR PLES HELP ME I HAVE PROOF OF MY POST OF HACKED ID SIR PLES HELP ME I AM SO SAD SIR PLES CHANGE EMAIL FOR THIS ID YOU WILL CHANGE E MAIL--------lhdgamer4@gmail.com PLES SIR SAVE THIS EMAIL THANKS SIR

Wed, 10/08/2022 - 2:21pm — Rakesh singh (not verified)