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Fi Money Customer Care No. 080-4748 5490

Updated on Wednesday, 28 June 2023 - 11:36am
All India Number(s): 
  • 080-4748 5490 (Customer Support)
Website: 
Official website

Email

  • help [at] fi [dot] care (Customer Support)

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Important Link

Complaint Procedure

Level 1 :

  • You can contact Fi money customer care at 080-47485490 or email at help [at] fi [dot] care.
  • If you are Fi user, than you can message through the in-app chat feature.
  • You can send the complaint in office address:
    Epifi Technologies Private Limited
    6Th Floor, Plot No.9, Salarpuria Sattva Knowledge Court,
    Survery No.77, Doddanakundi, Bengaluru, Bengaluru Urban,
    Karnataka, 560048.

Level 2 :

  • You can directly contact banking partner through this email id at support [at] federalbank [dot] co [dot] in or contact Principal Nodal Officers:
List of Zonal Officers for Grievance Redressal
S.No. Zone Name of the
Zonal officer		 Designation Telephone E-mail Fax Address
1 Bangalore Dileep B Senior Vice President &
Zonal Head		 080-22110054 bgrr [at] federalbank [dot] co [dot] in 080-22110052 The Federal Bank Ltd, Zonal office1st Floor,
Halcyon Complex, No.9,St. Marks Road,
Bangalore, Karanataka, PIN -560001
2 Chennai Eqbal Manoj Senior Vice President&
Zonal Head		 044-28587516 mdsr [at] federalbank [dot] co [dot] in 044-28588816 The Federal Bank Ltd, Zonal OfficeBhattad Tower,
Ist Floor, 30, West Cott Road, Royapettah, Chennai,
Tamil Nadu,PIN -600 014
3 Ernakulam Kuriakose Conil Senior Vice President &
Zonal Head		 0484-2201177 ekmr [at] federalbank [dot] co [dot] in 0484-2385528 The Federal Bank Ltd, Zonal Office, 6th Floor,
Federal Towers, Marine Drive, Ernakulam,
Kerala,PIN-682 031
4 Kolkata Sabu R S Vice President &
Zonal Head		 033-68151265/
033- 68151252		 calg [at] federalbank [dot] co [dot] in 033-22830842 The Federal Bank Limited, Zonal Office,
Kolkata,91/A/1, Avani Signature, Park Street,
Kolkata 700016,West Bengal
5 Kottayam Binoy Augustine Senior Vice President &
Zonal Head		 0481-2302329 ktmr [at] federalbank [dot] co [dot] in 0481-2302329 The Federal Bank Ltd, Zonal Office,
Mar Makil Centenary Memorial Building,
S H Mount P O, Kottayam, Kerala,
PIN - 686006
6 Kozhikode Regi C V Vice President &
Zonal Head		 0495-2709600 kkdr [at] federalbank [dot] co [dot] in 0495-2744575 The Federal Bank Ltd, 2nd Floor,Federal Towers,
27/97G, MavoorRoad, Kozhikode, Kerala,
PIN - 673016
7 Mumbai Mahesh R Senior Vice President &
Zonal Head		 022-26566702 bbyg [at] federalbank [dot] co [dot] in 022-26506922 The Federal Bank Ltd, Zonal Office,
Laxmi Towers, A-1, 4Th Floor,
Bandra Kurla Complex, Bandra (East),
Mumbai, MaharastraPIN-400 051
8 NewDelhi Sasidharan C M Vice President &
Zonal Head		 011-40733918 ndlr [at] federalbank [dot] co [dot] in 011-25881075

The Federal Bank Ltd, Zonal Office,
Federal towers2/2,West Patel Nagar,
New Delhi, WestDelhi, NCT Of DeIhi, 110 008
9 Thiruvananthapuram Renji Alex Senior Vice President &
Zonal Head		 0471-2780657 tvmr [at] federalbank [dot] co [dot] in 0471-2330485 The Federal Bank Ltd, Zonal Office,
Federal towers Thiruvanathapuram,Kerala-695 001

Level 3 :

  • In case you are not satisfy from the grievance redressal or if your query isn't resolved within 30 days,
    than you can contact the Banking Ombudsman.

Address

Epifi Technologies Private Limited,
No.293, Indiqube Gamma, 154/172,
Outer Ring Road, Kadubeesanahalli,
Bengaluru, Karnataka 560103

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