Email
- customercare [at] fivestargroup [dot] in (For General Query)
Important Link
Principal Nodal Officer
Name : Mr. Naveen Raj R
Contact No. :
044-4610 6200
Email : Pno [at] Fivestargroup [dot] In
Address : New No.27, Old No.4,
Taylor's Road, Kilpauk,
Chennai - 600 010
Grievance Redressal Procedure
Level 1 :
- If you have any query/complaint, then you can contact at 044-23460957 , 044-23460958 , 7825855555. or email at at customercare [at] fivestargroup [dot] in
Level 2 :
- If your complaint is not solved within a period of 10 working days or if you are not satisfied by the solution provided in level 1, then you can contact to the Grievance Redressal Officer :
Contact No. : 044-46106200
Email : secretary [at] fivestargroup [dot] in
Address :
Five-Star Business Finance Limited,
New No. 27, Old No. 4, Taylor's Road,
Kilpauk, Chennai – 600010
Level 3 :
- If you are still not satisfied by the solution provided by the level 2 or if your complaint is not solved within a appropriate time frame , then you can contact to the e Principal Nodal Officer :
Contact No. : 044-46106200
Email: pno [at] fivestargroup [dot] in
Level 4 :
- If your complaint is still not solved within a period of 1 month, then you can contact to the Officer-in-Charge of the Regional Office
Address :
Regional office of Department of Supervision,
Reserve Bank of India, 16, Rajaji Salai, Fort Glacis, Chennai – 600001
- You can also lodge your complaint online through Non-Banking Financial Company (NBFC)
Address
Five-Star Business Finance Limited ,
New No 27, Old No 4,
Taylor's Road, Kilpauk, Chennai 600010
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