Email

• customercare [at] fusionmicrofinance [dot] com (For Support)

Important Links

• Apply Loan Application
• Mandate Cancellation Form

Grievance Redressal

Level 1:

• If you have any query/ complaint then firstly you have to call 18001037808 or email at customercare [at] fusionmicrofinance [dot] com or you can fill this Grievance Form

Level 2:

• If your query is not resolved then you can contact to contact to the Nodal Officer at the details given below:
  Contact No.: 011-46646634
  Email: nodalofficer [at] fusionmicrofinance [dot] in, customercare [at] fusionmicrofinance [dot] com
  Address: Fusion Microfinance Ltd.
  H-1, Community Centre, Naraina Vihar
  New Delhi - 110028

Level 3:

• If your query is not resolved then you can contact to the Principal Nodal Officer at the details given below:
  Contact No.: 0124-6910608
  Email: pno [at] fusionmicrofinance [dot] in
  Address: Corporate Office: Fusion Microfinance Ltd.
  Plot No 86, Institutional Sector -32
  Gurgaon, Haryana- 122001

Level 4:

• If your query is not resolved then you can contact to the MFIN(Microfinance Institutions Network) via calling at 18001021080

Level 5:

• If you are still not satisfied with above levels then You can also lodge your complaint online through CMS Portal. Or you can visit:
  Address: Centralised Receipt and Processing
  Centre Reserve Bank of India, 4th Floor, Sector
  17, Chandigarh - 160017

Offices Address

Social Sites

• Facebook
• Twitter
• YouTube