Goa Urban Co-operative Bank Ltd (GUCB) Contact No.

Organization: 
All India Number(s): 
  • 0832-222 4280 (Contact Support)
  • 0832-222 3639 (Alternate Contact Support)

Email

  • customercare [at] gucb [dot] co [dot] in (Contact Support)

Branches Contact Details

Business Hours: Mon to Fri and 1st, 3rd and 5th Sat (10am - 2pm, 3pm - 4pm)
2nd and 4th Sat is a Holiday

S.No. Location Contact No. Address
1 Panaji Ilhas 0832-2224280/ 0832-2227923 Hotel Neptune Building,
Menezes Braganza Rd., Panaji, Goa
2 Market (St Inez, Panaji) 0832-2224034 Citadel Building, Near Municipal Market, Panaji-Goa
3 Mala (Fortainhas, Panaji) 0832-2223161 Near Mustifund Primary School, Panaji-Goa.
4 Miramar (Panaji) 0832-2464191 Pooja Building, Next to Dhempe College, Miramar, Goa
5 Vasco-Da-Gama (Mormugao) 0832-2512883, 0832-2512079 Sushila Apartments, Ground Floor, Opp.Tilak Maidan,
Francisco Luis Gomes Road, Vasco-Da-Gama-Goa.
6 Nagorcem (Canacona) 0832-2643346 Raikar Building, 1st Floor, Canacona-Goa
7 Margao (Salcette) 0832-2715140/ 0832-2730194 Colaco Building,,Lourenco caetano Monteiro road,
Margao-Goa.
8 Cavelossim (Salcette) 0832-2871396 Comfort Plaza Rodrigues Ward, Cavelossim, Salcete Goa.
9 Cuncolim (Salcette) 0832-2763018 Near Telephone Exchange, Cuncolim-Goa.
10 Ponda 0832-2312583/ 0832-2312580  "Sadar" Pai House, Ponda-Goa.
11 Curchorem (Quepem) 0832-2650645 Laad building, Curchorem-Goa.
12 Porvorim (Bardez) 0832-2417690 Near "O Coqueiro", Porvorim-Goa.
13 Mapusa 0832-2262020 Near Post Office, Mapusa-Goa.
14 Madel (Margao) 0832-2700405 F1-F3, Profit Centre, Opp KTC Bus Stand, Margao-Goa.
15 Fatima Manzil -Ground Floor 0832-2512883 Baina Market Road, Vasco-da-Gama, Goa

Grievance Redressal

Level 1:

  • If you have any complaint/grievance you can contact at Nearest Branch within 7 working days, It takes 15 working days to resolved.
  • For your complaint or grievance you can also contact at:
S.No. Grievances Department Designation Email
1 ATM/POS/ECOM IT Data Center I IT Head ho [dot] infotech [at] gucb [dot] co [dot] in
2 Customer Service Admin/HR Admin/HR ho [dot] adm [at] gucb [dot] co [dot] in
3 Operation of Accounts, Fixed Deposits,
Recurring Deposits, NEFT/RTGS
Account Accounts Head co [dot] accounts [at] gucb [dot] co [dot] in
4 Housing Loans, Business Loans, Vehicle Loans,
Educational Loans, Gold Loans, Other Loans
Advances Advances head ho [dot] advances [at] gucb [dot] co [dot] in

Level 2:

  • If the query/complaint is not ressolved or you are not staisfied with the resulution you can contact at grievance cell/nodal officers.

Level 3:

  • If the grievance or complaint remain unresolved you can contact Principal Nodal Officer at:
    Principal Nodal Officers
    Mr. Uday Nagarsenker
    Email: uday [dot] nagarsenker [at] gucb [dot] co [dot] in
    Tel No: 9552590727
    Head office : The Goa Urban Co-operative Bank Ltd,
    Dr. Atmaram Borkar Road, Panaji, Goa

Level 4:

  • If the query/complaint still not ressolved by above levels you can approch the banking ombudsman.

Branch Managers Contacts

S.No. Location Name Email
1 Panaji Mr Rajesh Bandodkar panaji [dot] bm [at] gucb [dot] co [dot] in
2 Margao Mr. Anirudh Agni margao [dot] bm [at] gucb [dot] co [dot] in
3 Ponda Mr. Yogesh Nadkarni ponda [dot] bm [at] gucb [dot] co [dot] in
4 Curchorem Sweta Aditya Prabhugaonkar curchorem [dot] bm [at] gucb [dot] co [dot] in
5 Vasco Mr. Arvind Angle                 vasco [dot] bm [at] gucb [dot] co [dot] in
6 Cavelossim Mr .Sarvesh Shanbhag cavelossim [dot] bm [at] gucb [dot] co [dot] in
7 Market Mr. Sunil Satoskar                 market [dot] bm [at] gucb [dot] co [dot] in
8 Mala Mr. Narayan Pai  mala [dot] bm [at] gucb [dot] co [dot] in
9 Nagorcem Mr Bishan S. Phal Dessai nagorcem [dot] bm [at] gucb [dot] co [dot] in
10 Porvorim Mr. Anant Sakhalkar  porvorim [dot] bm [at] gucb [dot] co [dot] in
11 Head Office Mrs Anjani Naik headoffice [dot] bm [at] gucb [dot] co [dot] in
12 Mapusa Mrs. Binda Bandodkar mapusa [dot] bm [at] gucb [dot] co [dot] in
13 Cuncolim Mrs. Ayushi Lotliker cuncolim [dot] bm [at] gucb [dot] co [dot] in
14 Miramar Mrs. Prithi Thali miramar [dot] bm [at] gucb [dot] co [dot] in
15 Madel Mr. Tushar Amonkar madel [dot] bm [at] gucb [dot] co [dot] in
16 Baina Mrs Sarita Naik baina [dot] bm [at] gucb [dot] co [dot] in

ATM Locations

S.No. Branch Contact Person Contact No. Email Address
1 Head Office Branch Mrs Anjani Naik 0832-2223639 headoffice [dot] bm [at] gucb [dot] co [dot] in  Dr. Atmaram Borkar Road
Head Office Building, Ground Floor Phone:
2 Porvorim Branch Mr. Anant Sakhalkar 0832-2417690 porvorim [dot] bm [at] gucb [dot] co [dot] in Near O Coqueiro Junction NH-17
Porvorim Bardez
3 Miramar Branch Mrs. Prithi Thali 0832-2464191 miramar [dot] bm [at] gucb [dot] co [dot] in Pooja Building, Near Dhempe College
Miramar, Tiswadi
4 Ponda Branch Mr.Yogesh Nadkarmi 0832-2312580, 0832-2312583 ponda [dot] bm [at] gucb [dot] co [dot] in Pai House - Sadar
Near Sungrace Hotel, Ponda
5 Madel Branch Mr. Tushar Amonkar 0832-2700405 madel [dot] bm [at] gucb [dot] co [dot] in Opp. Kadamba Bus Stand
Profit Centre, Ground Floor
6 Vasco Branch Mr. Arvind Angle 0832-2512079 vasco [dot] bm [at] gucb [dot] co [dot] in Sushila Apartments, Ground Floor
Opp. Tilak Maidan, Vasco da Gama
7 Baina Branch Mrs. Sarita Naik 0832-2512883 baina [dot] bm [at] gucb [dot] co [dot] in Fatima Manzil, Ground Floor
Market Road,Baina-Vasco

Management Team

S.No. Department Name Email
1 Shares & Accounts Mr. Dattaraj Karwarkar   ho [dot] accounts [at] gucb [dot] co [dot] in
2 Advances Mrs Shama Kamat ho [dot] advances [at] gucb [dot] co [dot] in
3 Recovery Mrs Sandhya Palekar    ho [dot] recovery [at] gucb [dot] co [dot] in
4 Internal Audits Mr  Uday Nagarsenkar ho [dot] audits [at] gucb [dot] co [dot] in
5 Information Technology: Mr. Nikhil Parab ho [dot] infotech [at] gucb [dot] co [dot] in
6 CBS/MIS Mr Dattaguru Thali ho [dot] cbs [at] gucb [dot] co [dot] in

Download Forms

Registered Office

Dr. Atmaram Borkar Road, Panaji, Goa
Business Hours: Mon to Fri and 1st, 3rd and 5th Sat. (10am - 2pm)
(3pm - 4pm) 2nd and 4th Sat is a Holiday.

Head Office

Dr. Atmaram Borkar Road, Panaji, Goa
Business Hours: Mon to Fri and 1st, 3rd and 5th Sat.
(10am - 2pm)(3pm - 4pm)
2nd and 4th Sat. is a Holiday