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HDB Financial Services Customer Care No. 044-4298 4541

Updated on Wednesday, 17 August 2022 - 2:20pm
All India Number(s): 
  • 044-4298 4541 (Customer Support, 10am-6pm Mon-Fri, Excluding Holidays)
  • 73049 26929 (Whatsapp Support For Account Information)
  • 80109 21485 (Whatsapp Support For Apply Loan)
  • 044-4560 2401 (Missed Call Service)
Website: 
Official Website

IVRS Menu No. 044-4298 4541

Select Your Preferred language (English/Hindi)

  • Press 1 : If you are an existing customer
  • Press 2 : For EMI card
  • Press 3 : If you have applied for loan
  • Press 4 : If you want to apply for loan

Email

customer [dot] support [at] hdbfs [dot] com (Customer Support)

Install App

Important Links

Grievance Redressal

Level 1 :

For any query/complaint :

  • Call 044-42984541 (10.00 am to 6.00 pm, Monday-Friday & 10.00am
    to 2.00pm on 1st & 2nd Saturdays excluding national holidays & Regional holidays).
  • Email : Please click on this link Query/Request/Complaint/Feedback
  • Branch
  • Customer will receive a response within 10 working days.

Level 2 :

If the resolution provided in Level 1 does not meet your expectation or customer did not receive a
response within the defined timescales, than customer can send escalations to Customer Services Manager.

Level 3 :

If the resolution provided in Level 2 does not meet your expectation or customer did not receive a
response within the defined timescales, than customer write to the Grievance Redressal Officer at GRO Escalations.

Level 4 :

  • If customer is not satisfied with the resolution provided at Level 3, he/she contact Nodal Officer/Ombudsman:
  • Nodal Officer Details
Designation Number Email Address
Nodal Officer - South 044-64805410 nodalofficer [dot] south [at] hdbfs [dot] com HDB Financial Services Ltd.,
3rd Floor, Murugesa Naicker Office Comp,
New NO: 128/4F, Old Door No: 53A,
Greams Road, Chennai - 600 006
Nodal Officer - West 022-64805410 nodalofficer [dot] west [at] hdbfs [dot] com HDB Financial Services Ltd.,
404, Landmark Building,
Near Titanium City Centre,
Opp Seema Hall, 100 feet Road,
Anand Nagar Main Road,
Satellite, Ahmedabad - 380 015
Nodal Officer - North 011-64805410 nodalofficer [dot] north [at] hdbfs [dot] com HDB Financial Services Ltd.,
781, 2nd Floor, D B Gupta Road,
Karol Bagh, New Delhi - 100 005
Nodal Officer - East 033-64805410 nodalofficer [dot] east [at] hdbfs [dot] com HDB Financial Services Ltd.,
Jardine House, 3rd Floor,
4, Clive Row, Kolkata - 700 001
Principal Nodal Officer 022-49116383 pno [dot] hdb [at] hdbfs [dot] com HDB Financial Services Ltd;
Zenith House, Ground Floor,
Opp Mahalaxmi Race Course,
K K Marg, Mahalaxmi,
Mumbai - 400 034

NBFC Ombudsman

Level 5 :

If customer complaint / dispute is not redressed within a period of one month, than customer appeal to:

  • The Officer-in-charge
    Reserve Bank of India
    1st Floor, Department of Non-Banking supervision
    Near Gandhi Bridge, Ahmedabad - 380006.

Grievance Redressal - Insurance Services 

Registered Office

HDB Financial Services Ltd.,
Radhika, 2nd Floor,
Law Garden Road, Navrangpura,
Ahmedabad - 380009

Corporate Office

HDB Financial Services Limited,
Ground Floor, Zenith House,
Keshavrao Khadye Marg, Mahalaxmi,
Mumbai - 400034

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