Dear Sir,

Good Afternoon !!!!

I am informing you that my Vehicle (Regd. No-OD-02X-8550) is there at the Aditya Hyundai service centre at Uttara Bhubaneswar for last 45 days and more.

From the day one, the service engineers changing their versions and unable to identify the faults.

I am unable to understand that how everyday the faults will be changed and also the service charges also vary.

Please look into this matter and let me know when my car will be handed over to me and what will be the final charges for the same.

I bought a 2019 model Hyundai Xcent car(white color) at Namakkkal show room, Tamilnadu (Pin code-637001) with Registration number "TN 88 E 6151".

I wanted to complaint about the bad experience we experienced at Namakkal showroom. I had a Santro car which we wanted to give in exchange on purchasing the new Xcent car. When we go to the show room for the first time, the sales person there mentioned that they have same Xcent 2018 model car which they can give for less price(Around 6 lakhs) compared to same Xcent 2019 model car. After 2 days, when we called the sales person that we are ready to take 2018 model car, they said ok and they asked us to come to the show room at around 4'O clock in the evening on the same day. We made the cash ready and we were about to reach the show room, they told us that the car has been sold out to someone else. We got shocked as in the morning only they confirmed us that we can buy it in the evening, same day. We got highly disappointed. As there was only one 2018 Xcent was left, since it was sold out, we somehow convinced ourselves to buy 2019 Xcent.

And here comes the next disppointment. We showed them the Santro car which I had to give them for exchange. The sales person told that they will not take old car if we are taking 2018 Xcent and they will take old Sanrto if we purchase 2019 Xcent. And for your notice, they never mentioned that there is an offer of Rs. 30000 for just exchanging and on top of that, the price of the exchange car will be added. They asked the car for cheaper price and hence we decide to sell it outside not knowing that 30000 exchange offer is there. And finally we bought the car TN 88 E6151. When my dad's friend mentioned that there is an offer of 30000 for exchanging after we purchased, we got highly disappointed that we were cheated once again. When my dad went and asked them about the offer, they were telling that 'We mentioned nah sir, that we will buy your old santro only if you buy 2019 Xcent'. I swear that they never mentioned this 30000 exchange offer to us.

I highly regret for buying this Hyundai car because of the cheap behavior of the sales person in Namakkkal show room. I would like to mention the name of the sales person who we were in touch for buying this car. His name is Eliyan. After I bought this car, my cousin wanted to buy the same car. But we told them not to buy because of the bad experience we had. And they bought TATA Tiago car 2 days back.

I want justice for the careless behaviour of sales person and I want you to take action on them regarding this issue. I also want Hyundai customer care to give us the appropriate amount that we lost on missing this offer because of the sales person.

I also wanted to mention that my phone has auto call recording option enabled, and if you want, I'm ready to send them over mail for the proof.

Hope that you will take action. Otherwise, I will have to look for some other option to take action on them. I will never recommend Hyundai cars to any of my friends/relations from now onwards.

I write this letter to show my dissatisfaction of your customer value,

On 10th dec.i have given my car EON era plus CHO1AW 4833 to M/s Joshi Hyundai,industrial area,phase 2,Chandigarh(UT), under a workman ship of Mr.Rajinder for accidental claim.i have bumper to bumper policy(full claim) from united india insurance company.
My car claim is passed through by surveyor mr.pankaj bajaj from united india insurance company.then,I confirmed to Mr.Bajaj,he said whatever the things written on your claim form is approved.

After few days Mr.Rajinder said that some of things are not approve i.e Bumper, Bonet and dickey,On back bumper he said me, that I have to pay for concessional amount for paint.same i also ask to tell me concessional amount & was waiting for his reply and cont.follow up from my side instead of that he painted my car without my consideration.

On 14th dec.he said that he will handover car to me on 19th dec.and I was cont.taking follow-up they have not done any work on my car till 24th morning 10am because I have not receive any calls at their given time period by Mr.Rajinder.i ask for immediate photograph of my car to send me,want to see what work has been done by you.

I surprised & shocked to hear on 24th Dec. morning,when I did call & he said denting penting and washing are left and 50% you have to pay for that & the paying amount will be approx.6700/-.

I said, stop all work from my car and send immediate photograph and check your mail inbox.he send me photograph in the evening around 4 pm.

On 31st December evening, I went
with my brother at Joshi Hyundai service show room,there I met Mr.H S Jaswal (Sales Manager).He is also speaking same word and favouring to his employee the mistake which he had done.then,I surprised to hear from Mr.Jaswal and Mr.Rajinder ,that I have to pay all claim amount which 25146/-.

Mr.Rajnder and Mr.Jaswal said,we are not process cashless with United India insurance.

Before giving my car to any service agency,I was enquired about the cashless scheme.then,I came here.

Mr.Rajinder (United India insurence agent),has provided me contact number of Mr.Rajinder (Joshi Hyundai service).all things telephonically and face to face are discussed with Mr.Rajinder(Joshi) before handovering to my car.

When I asked to Mr.Rajinder for detail and signator of surveyor approved on my car .He said that "we do verbally sir" and he accepted infornt of his sales manager Joshi Hyundai Mr.H S Jaswal and Mr.Jaswal is also favouring him.

Note-detail here I am attaching with this mail.

Mr.M S Jaswal(SM)-Joshi Hyundai

Mr.Rajinder(work man)-Joshi Hyundai

Mr.Pankaj Bajaj-(Suryeyor)-United india
insurance company

Mr.Rajinder singh-(Agent)-United india

Can't believe this is what i am getting from hyundai.due to all this,I suffered a lot.

Please look into the matter as I need my car as soon as possible. I hope to receive a response from Hyundai soon.

मेरी गाड़ी का दिग्गी क्लास टूट गया था उसे बदलने के लिए 26 नवंबर 2018 को में हुंडई शोरूम और सर्विस स्टेशन में गया था लेकिन आज 6 दिसंबर हो गई है अभी तक शोरूम में और सर्विस स्टेशन में ग्लास अवेलेबल नहीं है मैंने सूरतगढ़ हनुमानगढ़ और श्री गंगानगर तीनों जगहों पर पता किया पर इतनी बड़ी कंपनी होने के बावजूद तीनों सर्विस स्टेशन और शोरूम पर ग्लास उपलब्ध नहीं है और 10 दिन से मुझे इंतजार करना पड़ रहा है अभी आगे का भी पता नहीं कब उपलब्ध होगा मुझे 2 तारीख का कमिटमेंट किया गया था मुझे नहीं लगता है कि कमिटमेंट का कोई मतलब है अब मुझे 8 तारीख का कमिटमेंट किया गया है देखते हैं क्या होता है मुझे लगता है मैंने हुंडई की गाड़ी लेकर गलती कर दी

Pathetic Service, Hopeless Sales Team, Money minded team, Sad customer service experience. It is only been a month i purchased a car and I have zillion issues. i20 AT mileage is 7, but the SALES team claim 15 and the SERVICE team claim 8. I would want to sell the car ASAP. And not want to deal with Hyundai anymore. Also, ensure tell all the new car buyer not to keep Hyundai as the last option also. Travel in UBER or OLA but buy any cars from Hyundai.

Sir,

Hyundai : one of the top leading car manufacturers with moto of New Thinking and New Possibilities.

Keeping into consideration all facts, I purchased one of your reputed car I10 during the year 2016 and now ensuing festival season want to upgrade to certain high up model.

But it's heartbreaking to convey the tactics followed up by the respective Dealer at Jammu : KC Hyundai Narwal Jammu.

With high hopes and ensuing festive aura as advertised by the company, I approached to evaluate my car and further upgrade to higher one and astonished to see the value quoted of as Rs 3.00 Lakhs only.

Subsequently, I approached towards nearby Maruti Dealers to recast the value of my car and what possibilities I have had of I upgraded towards any of Maruti Car and there I got much higher than that I expect. They quoted the value of vehicle on Rs.3.80 Lakhs with exchange offers commutative to Rs. 4.2 Lakhs.

Through the medium of this communication, I want to convey that a thorough process should be evolved out so that value of your customer should remain dignified and one should feel proud to come again to have second purchase of the same from your end. Despite advertising in wrong prospective. The same vehicle is underquoted by same company while other is giving higher quote, the whole process is
incomprehensible by anyone in general.

I hope my due submission be considered in a positive manner and appropriate reply be given so that I may peruse further.

With Regards,
Nitin Sharma

Dear All,
I sent my Hyundai Excent ( HR26CG8402 ) car for service to Superon Hyundai , sec. - 37 , Gurgaon on 26/09/18 and that time my A/C was running very smoothly and was very effective but when i received the car back from the service i found rhat the A/C was not working at all. I sent the car back to superon hyundai and they have created a new bill for the same. I have paid my service bill of Rs.13363.00 in full. Now in what capacity they are asking me to pay extra 6000.00 for the A/c. as it was fully functional before service and something wrong has happened during the service only.
Moreover they never provide the feedback form with the invoice inspite of asking it for repeated times.

Kindly help resolve the matter.

Regards

Rajeev Jain

I called hyundai customer care and they told me to get the car on their service center and they will repair that.

Sir" Mai dhiraj kumar Home town : Motihari Sir apke balaji ji Hundaii Motihari me service ka bahot problem hai ya kaha kucch aur jata hai aur kiya kucch aur jata hai mera ek gaari hai EOM megna +. Jab bhi koii problem hota hai. To manegar ko bolne pe koii sunta hi nahi hai .gaari lete samay bolte hai apko sab subidha di jayegi. Kyu yahi subidha di ja rahi hai... Ya gari lekar ham bahot pachhatate hai.. Dost ko ya koi relesatation me kisi ko ya se gaari dilwane ka Man nahi karta hai ..