Emails

• investment [at] i2ifunding [dot] com (For Investment Related Queries)
• loan [at] i2ifunding [dot] com (For Loan Related Queries)
• funding [at] i2ifunding [dot] com (For Corporate/General Queries)

Important Links

• Query Form
• FAQs

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Grievance Redressal

If customer have any complaint or query they can contact company customer care

• Email : funding [at] i2ifunding [dot] com
• Voice Support: 8448448834 (Between 10am-6pm, from Mon-Fri &10am-1pm,
  on Working Saturday (1st & 3rd Sat. in a month exempting national holidays)

Level 1: If complaints are not resolved in 3 working days

If the complaint is not resolved or adequateby customer can contact Grievance Redressal Officer between
10 and 6 pm, Mon-Fri and 10am-1pm, on Working Sat (1st and 3rd Sat in a month exempting national holidays).

• Rajesh Nair (Grievance Redressal Officer)
  
• Address : i2iFunding, Suite Number 302,
  Building Number H-15,
  Sector 63, Noida 201301
  
• Ph no.: 9625997017
  
• Email : rajesh [dot] nair [at] i2ifunding [dot] co [dot] in

Level 2: If complaints are not resolved in 7 working days

If the complaint is not resolved or adequate Customer can contact Complaints Redressal Officer between
10am-6pm, Mon.-Fri & 10am-1pm ,on Working Sat (1st & 3rd Sat. in a month exempting national holidays).

• Raghavendra Pratap Singh (Complaints Redressal Officer)
  
• Address: i2iFunding, Suite Number 302,
  Building Number H-15,
  Sector 63, Noida 201301
  
• Email Id : raghavendra [at] i2ifunding [dot] com

Level 3: If complaints are not resolved in 1 month

If the complaint/dispute is remain not redressed the customer may appeal to Customer Education and Protection
Department, Reserve Bank of India.

• Smt. Anupam Sonal (Chief General Manager)
  
• Address: Consumer Education and Protection Department
  Reserve Bank of India
  1st Floor, Amar Building
  Sir P.M. Road,
  Mumbai-400001.
  
• Telephone : 022-22630483
  
• Fax : 022-22630482

Level 4:

If the complaint/dispute is not redressed within a period of time You can contact NBFC Ombudsman.

Address and Area of Operation of the Ombudsman

Head Office

Ground Floor, A-217,
Transport Nagar,
Sector 69,
Uttar Pradesh - 201301
97174 20307 (For Corporate/General Queries)

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