Emails
- fastag [at] indianbank [dot] co [dot] in (For Contact Support)
- awl-in [dot] etcsalessupport [at] worldline [dot] com (For Query)
Important Links
Missed Call/SMS Service
- FASTag balance enquiry through missed call - Dial 8886658808 from your registered mobile number.
Grievance/Complaints
- In case of any complaint or query firstly contact toll free number 1800 258 6680 or email at awl-in [dot] etcsalessupport [at] worldline [dot] com (level 1) and fastag [at] indianbank [dot] co [dot] in (Level 2)
- If your FASTag lost/Stolen Or complaint is regarding of any incorrect amount debit, call Indian Bank Call Centre number to register your complaint and also can register your complaint at Indian Bank branch by mail.
In case of harassment/misconduct/discourteous/rude behavior of toll collection staff :
- Your complaint is to be lodged with respective project directors at the Toll Plaza. Email at etc [dot] nodal [at] ihmcl [dot] com or call on toll free number 1033.