Email

• contact [at] indostarcapital [dot] com (For General Query)

Important Link

• Contcat Form / Frequently asked Questions
• Branch Locater

Grievance Redressal Procedure

Level 1

• If you have any complaint regarding the services provided by Indostar Capital Finance company, you can directly contact your regionwise Nodal Officer.

SrNo.	Name	Contact No.	Email	Address
South
1	Nodal Officer, Boopathy D	044-40045800	contact [at] indostarcapital [dot] com	IndoStar Capital Finance Ltd, 2nd Floor, Sakithyan Annexe Building, 22 And 23 Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu-600017
2	Office location of NBFC Ombudsman	044-25395964, Fax No : 044-25395488	crpc [at] rbi [dot] org [dot] in	C/o Reserve Bank of India, Fort Glacis, No. 16, Rajaji Salai, Chennai 600 001 STD Code : 044
India west -1
3	Nodal Officer, Prashant Solanki	079-26449273	contact [at] indostarcapital [dot] com	IndoStar Capital Finance Limited, Shop No. 222 And 223, Block-A, Shreeya Amalga, Off Sindhu Bhavan Road, Near Pakwan Char Rasta, Ahmedabad – 380001
4	NBFC Ombudsman	022-23022028, 022-23001483	crpc [at] rbi [dot] org [dot] in	C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building,| Opp. Mumbai Central Railway Station Byculla, Mumbai – 400 008
India west-2
5	Nodal Officer, Kapil Bhargava		contact [at] indostarcapital [dot] com	IndoStar Capital Finance Ltd, 2nd Floor, 238-A, Shashwat Tower, Zone-1, MP Nagar, Opposite DB Mall, Hoshangabad Road, Bhopal Madhya Pradesh-462011
6	NBFC Ombudsman	022-23022028, 022-23001483	crpc [at] rbi [dot] org [dot] in	C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building,| Opp. Mumbai Central Railway Station Byculla, Mumbai – 400 008
North
7	Nodal Officer, Naresh Tyagi	9837602999	contact [at] indostarcapital [dot] com	IndoStar Capital Finance Limited, Correnthum Building, 3rd Floor Tower A (Office No A-2317) Sec-62b Noida, Gautam Buddh Nagar, Uttar Pradesh – 201301
8	NBFC Ombudsman	011-23724856	crpc [at] rbi [dot] org [dot] in	C/o Reserve Bank of India, Sansad Marg, New Delhi -110001
East
9	Nodal Officer, Indrajit Das	033-25760042	contact [at] indostarcapital [dot] com	Shree Shubh Apartment, BB99, Prafulla Kanan, VIP Park, Kestopur, Kolkata-700101
10	NBFC Ombudsman	033-22310217	crpc [at] rbi [dot] org [dot] in	C/o Reserve Bank of India, 15, Netaji Subhash Road Kolkata-700 001 STD Code : 033

Level 2

• If you are not satisfied by the responce through Nodal Officer, you can approach your complain to Grievance Redressal Officer:
  Contact No. ;044-40045818
  Email : PNO [at] indostarcapital [dot] com
  Address : IndoStar Capital Finance Ltd,
  2nd Floor, Sakithyan Annexe Building, 22 And 23 Venkatanarayana Road,
  T.Nagar, Chennai, Tamil Nadu-600017

Level 3

• If you are still not satisfied by the responce through Grievance Redressal Officer, or If the complaint is not resolved within a period of 30 days, you can directly approach to RBI Regional Office:
  Email : dnbsmro [at] rbi [dot] org [dot] in
  Address : Department of Non-Banking Supervision, Mumbai Regional Office,
  3rd Floor, Opp. Mumbai Central Railway Station, Byculla, Mumbai – 400 008.

Level 4

• It still you are not satisfied, you can directly file complaint on RBI Complaint Management System (CMS) .

Address

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