Home › Electronic Appliances › Infinix Customer Care No.

Infinix Customer Care No.

Updated on Saturday, 14 December 2024 - 10:51am
Organization: 
Toll free Number(s): 
  • 1800 419 0525 (For Customer Support, Mon-Sun, 10am-7pm)
All India Number(s): 
  • 99991 35666 (For Support)
Website: 
Official Website

IVRS Menu: 1800 419 0525

First select your preferred language

  • Press 1: For Mobile
  • Press 2: For TV Installation
  • Press 3: For TV Repair
  • Press 4: For Itel Sound Bar
  • Press 5: For Infinix Laptop
  • Press 6: For Oraimo Accessories
  • Press 7: For Itel, Techno Or Infinix Smart Accessories

Emails

  • service [at] carlcare [dot] com (For General Query)
  • service [dot] india [at] carlcare [dot] com (For Support)

    • Important Links

    For Customer Support

    Address

    Unit no. B-303, Third floor,
    Tower-B, Advant Navis Business Park,
    Noida-Greater Noida Expy,
    Sector 142, Noida, Uttar Pradesh 201305

    Social Sites

    Comments

    Tue, 04/08/2020 - 7:01am — Bablu kumar (not verified)

    Slow charging and earphone

    Mera mobile charge me lagata hu to slow charge ho raha hai and earphone lag ja raha hai

    Tue, 30/06/2020 - 6:16pm — Mohan (not verified)

    Infinix Hot Eight Camera Issue

    Autofocus issues and it's not capable to scan the QR code from the whatsapp web and other QR Code when compare to other phones this camera sucks
    Kindly fix those issues

    Mon, 14/09/2020 - 9:35am — Praveen gangwar (not verified)

    screen

    Mobil ka angle badal gya h ... screen ander ke liye dav gye h ... 1 month ho gya h ..

    Sun, 31/05/2020 - 8:32pm — Richard Anane (not verified)

    I use infinix hot5 and

    I use infinix hot5 and anytime i switch on data, it keeps on freezing and giving me notice that... System UI not responding, google not responding.... Messages not responding... Etc
    Please what is the cause.
    Its too frustrating and i want to stop using infinix products. So help me.

    Fri, 29/05/2020 - 1:05pm — Nipu raj (not verified)

    Charging issue

    Please tel me infinix mobile care near by Raxaul bihar

    Tue, 24/11/2020 - 8:50am — Moni kumari (not verified)

    Charging issue

    Near to me service center. In Bihar sharif 803101

    Mon, 25/05/2020 - 9:30am — Prakash (not verified)

    Force stop issue on application

    I am using infinix x573b mobile. In that I am facing issue on force stop.. Accidentally I pressed force stop button for one application few months ago. Then I uninstalled that application and started working.. But after that incident many of the application automatically goes to force stop.. In that situation again I will open the application from play store to activate the application but frequently after a few minutes some of the application goes to force stop. Kindly advice it to fix it

    Thu, 05/10/2023 - 7:38pm — Pawan Pandey (not verified)

    Mobile on nhi ho rha hai

    Infnix x668 mobile switch on nhi ho rha h phone abhi 7 days ka hai

    Thu, 30/07/2020 - 8:32pm — MD farman (not verified)

    Forced stop

    Sir mere paas infinix S4 ka phone hai usme koi bhi app open kerte hai jaise ki chrome hi open kerte hai to chrome has stopped ho ker kut gata hai or software update ke baad bhi yeah thik nhi ho paya

    Mon, 11/05/2020 - 4:21pm — Anonymous (not verified)

    My phone is getting hot

    (1) I'm writing to complain to you about my phone s5 I bought last 5 months
    (2) The problem is, always when I'm using the phone will get hot and now it is not battery maintenance any more.
    (3) I bought in flipkard online shopping.
    Please contact me as soon as possible.

    Regard, Ahmad Sani Bala

    Fri, 21/08/2020 - 12:34pm — Ajay Kumar palai (not verified)

    battery backup slower

    My infinix zero5 device battery doesn't hold charge .suddenly power become slow..my order was closed after 20 days,which was done by me at aditya Telecom infinix care,puri,odisha..752001

    Mon, 11/05/2020 - 2:49am — Mahmood ilahi (not verified)

    Touch

    My phone Infinix s5 pro touch run by earphone wire

    I just want to ask it is software problem or touch problem or my phone setting problem

    Sat, 09/05/2020 - 5:45pm — BYRAREDDY H C (not verified)

    Infinix hot eight display broken

    Sir,

    My infinix hot 8 display broken. Where can I replace it?

    Thu, 26/03/2020 - 5:38pm — Liya (not verified)

    Fingerprint and lockscreen is not working

    My infinix hot 8 lockscreen is not working and fingerprints also.. u just please help me to solve the problem

    Wed, 18/03/2020 - 5:34pm — Anonymous (not verified)

    Re: Contact Sharing via SMS Infinix Hot Smartphone

    Dear Infinix Team,

    i am not ale share contact via sms it always automatically selecting MMS please suggest how to send contact(vcard) via text message, it is possile to send copy paste process but need exact solution.
    Thanks
    Brhmam

    Sat, 29/02/2020 - 7:43am — Jagadish burudi (not verified)

    Mobile regarding problem

    In my mobile incoming call is not coming

    Wed, 10/06/2020 - 3:59pm — Anonymous (not verified)

    earphone mode kaise hataye

    earphone mode kaise hataye

    Sat, 22/02/2020 - 1:46am — ASHOK (not verified)

    mobile data not working

    dears,
    i have infinix s4 mobile that mobile was not working properly more time data is not working..pls contact as soon as possible

    Tue, 26/05/2020 - 1:37pm — Satyajyoti panda (not verified)

    mobile have too many problems such as network,sound and battery

    Dear sir,
    I have buyied a infinix hot 8 model from flipcardi belongs from odisha cuttack city.
    But the nearest service centre of infinix located at Dolamundai is the worst service station.The person receiving the handset is a useless and doesn't know how to behave with a customer.He is denying to give a jobsheet after receiving my handset.pls suggest me is it fair to handover my handset with bare hand with out receiving any jobsheet from him.He is assuring me that if you have faith on me give your handset.The service centre doesn't have a xerox machine or even a printer to print the invoice they are commanding to go outside and get a printout.In my whole life I have never seen a worthless and valueless service like this.pls help me soon out of this problem.
    You'd faithfully

    Sun, 05/12/2021 - 6:14pm — Mohamed rifan (not verified)

    Auto Touch

    Hi sir.
    I am rifan from Sri Lanka. Using infinix hot 10play mobile.
    Is currently automatically touch for a month.
    After that she turned off the screen and did not have that problem This is happening continuously.

    What is the reason for this? Answer what I need to do

    Sat, 25/01/2020 - 12:32pm — Raja (not verified)

    infinix screen touch releted

    Maine halhime flipkart. Se infinix s5lite lekin uska touch proper kam nahi kar rha hai bahut problem a rahi hai please change my phone

    Thu, 23/01/2020 - 1:40pm — Somnath MALICK (not verified)

    Infinix note five Vribation problem

    How to vibrate Tru on and control.
    Why are not working the vribation.
    Infinix note 5 mobile fone

    Tue, 14/01/2020 - 7:41am — Rakesh (not verified)

    Stylus not working

    Dear sir ,
    My stylus not working. I had made compliant on 03/11/2019. No response was given.
    Later on response was given on new complaint. It was informed stylus is not functioning.
    Please replace my stylus
    Rakesh Srivastava
    11c Gautam Nagar FatehpurUP India

    Fri, 10/01/2020 - 5:11pm — Sam Taiwo (not verified)

    Complaints

    Pls if they call my sim line, line will say my line is busy

    Thu, 11/06/2020 - 3:28pm — kundan kumar (not verified)

    mobile lose

    mera mobile kho gya h hm use kaise khoj payenge mera pas us mobile ka imie no h aur uska warranty h mobile ka naam infinex s4 h

    Mon, 06/01/2020 - 10:02pm — Akhil Warwade (not verified)

    Wallpepar

    Sir my phone is not showing the parrot wallpaper, then please send me the parrot wallpaper on this email

    Wed, 25/12/2019 - 10:21am — Vijay kumar (not verified)

    About Battery problem

    Sir i bought infinix s4 3months ago initially everything was fine but for the last 1 month my phone battery is not working at all, only after 2 hours of full charging, the charger does not supported instead of battery increasing the battery the battery start to decrease. Help me sir.

    Thu, 19/12/2019 - 9:20pm — Pavan (not verified)

    Mic problm

    Sir
    Leed se audio call ka mic kaam ni krta but video call pr mast karta h....plzz solve my problm

    Wed, 18/12/2019 - 9:42am — A Qayyum (not verified)

    Help

    Sr I have a problem in Mobile infinix hot 8 I have touch fingerprint sensor if open the Google photo app please tell me if I can solve

    Sat, 14/12/2019 - 2:23pm — Kanhaiya Kumar (not verified)

    mobile problem

    Maine infinix s5 Lite 10 Day pahle Liya hu ab mobile automatically OTG ON OFF Ho raha hai Aurcharge bhi nhi ho raha hai please Help me

    Tue, 31/03/2020 - 2:15pm — Ankit tripathi (not verified)

    Brocken display

    Infinix mobile s4 purchase in 5 Aug 2019 my infinix mobail Brocken is display

    Wed, 02/12/2020 - 9:40am — Anonymous (not verified)

    Infinix hot 9 pro otg problem

    Hot 9 pro otg problem

    Sat, 14/12/2019 - 11:40am — Umesh kumar (not verified)

    sound

    Song sound bahut low ho gaya hai

    Mon, 20/06/2022 - 11:03am — Harsh Rajpoot (not verified)

    Volume and slow charging problem

    MAien infinix hot 10 play kharida tha
    Usme volume bhut kam.a rahi hai yha tak ki ringtone bhi nhi sunai deti

    Or mera charger ma data cabele kharab ho gyi hai to kitni AMP ki data cable thik rahegi fast charging ke liye maine 2.5 AMP usr kiya but bhut slow ( 6 ghante me full chage ) ho rha hai to kitne AMP ka use karo

    5AMP ki data cable best rahegi or phone me koi problem to nhi hogi

    Mon, 31/01/2022 - 8:43pm — Lalu Yaduraj (not verified)

    Infinix smart 4plus

    Screen light 1 bar on kar du to on hi dehti h off karu tabhi hoti h or charging bhaut slow hota and speekar me valume bhaut slow h only 5 months hua h sir plz help me

    Tue, 08/09/2020 - 7:44am — abhishek mishra (not verified)

    sound problems

    Earphone symbol problem infinix hot 8

    Tue, 10/12/2019 - 10:34pm — Nikita Sharma (not verified)

    My phone screen got broken

    I bought my phone through flipkart on 2nd October and today it just drop from my pocket n screen and touch both get totally broken.. I am really disappointed with Infinix smart 3 plus quality n ur brand Infinix.. Kindly help me as fast as u can..

    Sun, 08/12/2019 - 8:48am — Harshit sharma (not verified)

    automatic switch off

    My phone have switch off automatic .i want to resolve this ptoblem .this is in warrenty.plz contact me and solve this issue.

    Fri, 08/11/2019 - 7:25pm — PRASHANT KADAM (not verified)

    Disply light gon

    Infinix Hot 8 disply Light Light working other movement is moving but no seen please give advise

    Fri, 04/10/2019 - 6:27pm — NAGENDRA BABU (not verified)

    my phone software problem

    I have purchased infinix hot 7 mobile before 1 month and now its software problem so I gave to hyd service centre 10 days so arrived but when I reached that service centre after 3 days I was shocked that there is no stock , its waste of time comming from 90 kilometres, so very bad service never saw this type of service plz dont purchased moblie infinix customer care wast

    Sat, 03/04/2021 - 1:50pm — Gautam Gupta (not verified)

    Software problem

    My phone is open after 10second close.

    Wed, 02/10/2019 - 6:52pm — Anonymous (not verified)

    Availability of infinity hoti mobiles

    Dear sir,I wanted to buy infinity hot 8 mobiles but it is not available,in flipcart app it shows coming soon!!!
    When this mobile will available sir?

    Sat, 24/08/2019 - 7:35pm — Pooja ng (not verified)

    Cell is not gettin on

    My cell got off n now its getting on as it is showing wrong password wat do I need to u evn after typing my password its showing wrong password how do I get help

    Sat, 24/08/2019 - 8:52am — Yogesh Kumar (not verified)

    Infinix mobile

    Infinix mobile tuch crack
    Please change my mobile tuch

    Sun, 18/08/2019 - 9:28am — Afsan (not verified)

    Mobile switch off automatically after some minutes.

    I have infinix note 4 mobile. Battery back-up, charging speed Good . But from last some days mobile automatically switch off and display light up down ho rhi h...
    So please tell me what is the problem in my phone...
    It will be solved or not....

    Sat, 09/11/2019 - 8:49am — Harshit goswami (not verified)

    Automatic switch on\of

    Kese syi hoga

    Fri, 16/08/2019 - 12:39am — PULAK MONDAL (not verified)

    Mobile setting related

    How to moves app in SD card and how to directly download app in SD card from play store.
    Mobile name infinix note 5.
    Please send process and software upgrade.

    Sat, 10/08/2019 - 9:54pm — Karthik (not verified)

    Complaint against mangalore infinix mobile repair service cente

    I have purchased infinix mobile before one year and now its battery has been dead so I gave to mangalore service centre held near ksrtc bus stand I ordered for new battery they told we will call back after 10 days so I agreed for that I got a call that battery has been arrived but when I reached that service centre after 3 days I was shocked that there is no stock , its waste of time comming from 90 kilometres, so very bad service never saw this type of service

    Tue, 23/07/2019 - 2:30pm — Rajendra Nayak (not verified)

    Some problems

    Dear sir,

    I have doing the video call on infinix s4 I have can't on the flash light, please soport.

    Mon, 17/06/2019 - 12:47pm — Ibrahim Alam (not verified)

    Forgot password- Want to unlock (Infinix smart phone)

    Hi,

    I forgot the security password to unlock the phone. Request you to help me in getting the phone unlock.

    Ibrahim Alam

    Sun, 22/09/2019 - 7:25pm — Bapun Kumar mahanta (not verified)

    Password & unlock

    Password & unlock

    Fri, 19/07/2019 - 3:19pm — Hakeem Shaikh (not verified)

    SMS

    Sir my mobile phone is not send and receive SMS please help me

    Tue, 25/05/2021 - 1:39pm — Abu shayid (not verified)

    sms center number option

    Sir my mobile phone is not send and receive SMS please help me urgent

    Tue, 11/06/2019 - 12:52pm — Mohan tyagi (not verified)

    Dear Sir due to some problem

    Dear Sir due to some problem my infinix phone not restart due to this when i go to customer card in saharanpur they told me that told us your detail and after that they told me that we are not able to repair your phone first u pay 2450 rs for folder change i told mam folder is ok only phone not charged
    They told me we are not able .then i was come my home and received masg. Your problem is regissted .
    They dont do anything only send me msg. Kindly dont but this phone due to poor customer service

    Mohan tyagi

    Tue, 11/06/2019 - 12:47pm — Mohan tyagi (not verified)

    Poor customer service in saharanpur uttar pradesh

    Dear Sir due to some problem my infinix phone not restart due to this when i go to customer card in saharanpur they told me that told us your detail and after that they told me that we are not able to repair your phone first u pay 2450 rs for folder change i told mam folder is ok only phone not charged
    They told me we are not able .then i was come my home and received masg. Your problem is regissted .
    They dont do anything only send me msg. Kindly dont but this phone due to poor customer service

    Mohan tyagi

    Fri, 19/04/2019 - 3:51pm — mohit SHARMA (not verified)

    CHANGE FOLDER AND PENAL

    DEAR CONCERN,
    I HAVE TO CHANGE FOLDER AND PENAL, OF INFINIX PRO NOT 4, BUT COST OF BOTH IS MORE THAN NEW PHONE SO PLEASE CALL_09368049270 AND GUIDE

    Mon, 18/03/2019 - 4:04pm — Aman (not verified)

    Battery didn't work properly

    Battery ni chlti

    Sat, 02/02/2019 - 3:24pm — Sarfraz Nawaz (not verified)

    Repair centre in Munirka closed

    Hi I need to repair my infinix note 4 mobile but found that it's Munirka centre in Delhi is closed for last 1 week. Could you please help me to give alternate option to get the mobile checked and repaired.

    Regards
    Sarfraz Nawaz

    Fri, 25/01/2019 - 1:13pm — Praveen Kumar.T (not verified)

    Repair

    My phone display is broken and has been changed with new display for 4500/RS at Jai balaji communications Baddi Himachal Pradesh, India. But with in a week my phone stopped suddenly,again i had given my phone to Jai balaji communications and i informed the same to him, after 1 week he told me that your mother board spoiled it charges approx 2500/ for repair, again after few days he his saying it will cost 7500/ RS.
    I want to know really it cost 7500/ RS (Has i already spend 4500/ RS on display) my cost of phone it self 7999/ RS.

    Wed, 10/07/2019 - 11:01am — Jitendra Kumar (not verified)

    Company dhokha baz h

    Boss mqine mobile magaya usi din mobile atumatic touch tot gya sarvice center dekhaya to 3500 mage 15 din ho gye abhi BHI Sahi nhi HOA aaj k infinix Kabhi nhi Lena hai. I hate infinix

    Tue, 20/11/2018 - 4:00pm — Mohammad parvez (not verified)

    information

    We wan dealership infinix mobile phon