Email

• info@innoviti.com (For General Support)

Install App

Important Link

• Contact Support

For Complaint

Level 1:

• For any query/complaint you can contact to the details given below:
  Contact No.: 18001036702
  WhatsApp No.: 7349301234
  Email: support@innoviti.com
  Working Hours: 7am-11pm
• You can also contact to the grievance officer details given below:
  Designation: Grievance Officer
  Contact No.: 080-46109300
  Email: gayathri.rajan@innoviti.com
• Your query will be resolved within 3 working days.

Level 2:

• If your query is still not resolved within 3 days, then you can contact to the Customer Care Head details given below:
  Email: customercare@innoviti.com
• The Customer care head will ensure the resolution to the complaint/query within 3 business days.

Level 3:

• If you are still not satisfied with the resolution provided you can escalate the issue to the Nodal Officer details given below:
  

  Sr No.	Designation	Contact No.	Email
  1	Primary Nodal Officer	7338422221	nodal@innoviti.com , vijayant.prasoon@innoviti.com
  2	Secondary Nodal Officer	-	ashita.virmani@innoviti.com

  
  
• Your complaints shall be resolved within 5 working days.

Level 4:

• If you are not satisfied with the above grievance resolution or if the complaint is unresolved after 30 days you, you can escalate your complaint to the Address & Area of Operation of RBI Ombudsman.
• You can also lodge your complaint on the Complaint Management System (CMS) Portal .

Regional Offices Address

Registered & Head Office

Innoviti Technologies Pvt. Ltd.,
Tower C, 2nd Floor Diamond District,
Old Airport Road, Kodihalli, Bengaluru,
Karnataka, India - 560008
Contact No.: 080-46109362
Email: hellothemetags@gmail.com

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