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Jaipur Metro Rail Corporation (JMRC) Contact No. 1800 202 4116

Updated on Monday, 6 January 2025 - 5:15pm
Organization: 
Toll free Number(s): 
  • 1064 (For Anti Corruption Support)
  • 1800 202 4116 (For JMRC Support, 24*7)
All India Number(s): 
  • 0141-282 2157 (For Contact Support)
  • 94135 02834 (WhatsApp Support For Anti Corruption)
Website: 
Official Website

Email

  • customercare [at] jaipurmetrorail [dot] in (For General Query)

Important Links

Stations Contact Details

Sr. No. Station Customer Care Center
1 Mansarovar 0141-2822171
2 New Aatish Market 0141-2822172
3 Vivek Vihar 0141-2822173
4 Shyam Nagar 0141-2822174
5 Ram Nagar 0141-2822175
6 Civil Lines 0141-2822176
7 Railway Station 0141-2822177
8 Sindhi Camp 0141-2822178
9 Chandpole 0141-2822179
10 Chhoti Chaupar 0141-2822180
11 Badi Chaupar 0141-2822181

For Lost and Found Query Contact

Contact Details of Station Controllers (on all days within revenue hours)

Sr. No. Station Contact Emergency (BSNL) Email
1 Mansarovar 0141-2822151 0141-2812970 msor [at] jaipurmetrorail [dot] in
2 New Aatish Market 0141-2822152 0141-2299877 namt [at] jaipurmetrorail [dot] in
3 Vivek Vihar 0141-2822153 0141-2296448 vkvr [at] jaipurmetrorail [dot] in
4 Shyam Nagar 0141-2822154 0141-2297870 smnr [at] jaipurmetrorail [dot] in
5 Ram Nagar 0141-2822155 0141-2292300 rmnr [at] jaipurmetrorail [dot] in
6 Civil Lines 0141-2822156 0141-2222470 cljp [at] jaipurmetrorail [dot] in
7 Railway Station 0141-2822157 0141-2369733 mrsn [at] jaipurmetrorail [dot] in
8 Sindhi Camp 0141-2822158 0141-2369959 sicp [at] jaipurmetrorail [dot] in
9 Chandpole 0141-2822159 0141-2363789 cdpe [at] jaipurmetrorail [dot] in
10 Chhoti Chaupar 0141-2822160 0141-2324570 ctcp [at] jaipurmetrorail [dot] in
11 Badi Chaupar 0141-2822161 0141-2604554 bicp [at] jaipurmetrorail [dot] in

Contact Details at Lost And Found Office (LFO) (2:00 pm to 5:00 pm on all Working days except Sunday and National Holiday)

Sr. No. Location Contact Email Address
1 Mansarovar 0141-2822148 laf [dot] jmrc [at] gmail [dot] com 417, Commercial Cell, Admin Building,
Mansarovar Depot, Jaipur Metro Rail Corporation Ltd.,
Bhrigu Path, Mansarovar, Jaipur - 302020

Higher Officials may be Approached, after Contacting Station Controller and LFO

Sr. No. Official Contact No. Email
1 Manager (Commercial) 07728895538 mgrop2 [at] jaipurmetrorail [dot] in
2 Executive Director (Operations) 07728895404 edop [at] jaipurmetrorail [dot] in

Officers Contact Details

Sr. No. Name Designation Contact Mobile Number Email
1 Mr. Ram Singh Jat Station Superintendent  - 7728895515 ram [dot] jat [at] jaipurmetrorail [dot] in
2 Mr. Nitin Sharma Station Superintendent  - 7728895517 nitin [dot] sharma [at] jaipurmetrorail [dot] in
3 Mr. Manish Sharma Station Superintendent  - 7728895510 manish [dot] sharma [at] jaipurmetrorail [dot] in
4 Mrs. Yogita Tiwari Station Superintendent  - 7728895519 yogita [dot] tiwari [at] jaipurmetrorail [dot] in
5 Mr. Kamlesh Verma Station Superintendent  - 7728895512 kamlesh [dot] verma [at] jaipurmetrorail [dot] in
6 Mr. Suresh Chand Vyas Station Superintendent  - 7728895552 suresh [dot] vyas [at] jaipurmetrorail [dot] in
7 Mr. Harsh Vardhan Sharma Station Superintendent  - 7728895516 harsh [dot] sharma [at] jaipurmetrorail [dot] in
8 Metro Station-Mansarovar Station Controller 0141-2822151 - msor [at] jaipurmetrorail [dot] in
9 Metro Station-New Aatish Market Station Controller
 0141-2822152 - namt [at] jaipurmetrorail [dot] in
10 Metro Station-Vivek Vihar Station Controller
 0141-2822153 - vkvr [at] jaipurmetrorail [dot] in
11 Metro Station-Shyam Nagar Station Controller
 0141-2822154 - smnr [at] jaipurmetrorail [dot] in
12 Metro Station-Ram Nagar Station Controller
 0141-2822155 - rmnr [at] jaipurmetrorail [dot] in
13 Metro Station-Civil Lines Station Controller
 0141-2822156 - cljp [at] jaipurmetrorail [dot] in
14 Metro Station-Railway Station Station Controller
 0141-2822157 - mrsn [at] jaipurmetrorail [dot] in
15 Metro Station-Sindhi Camp Station Controller
 0141-2822158 - sicp [at] jaipurmetrorail [dot] in
16 Metro Station-Chandpole Station Controller
 0141-2822159 - cdpe [at] jaipurmetrorail [dot] in
17 Metro Station- Chhoti Chaupar Station Controller 0141-2822160 - ctcp [at] jaipurmetrorail [dot] in
18 Metro Station- Badi Chaupar Station Controller 0141-2822161 - bicp [at] jaipurmetrorail [dot] in
Chairman And Managing Director
19 Sh. P. Ramesh, IAS Chairman And Managing Director - - cmd [at] jaipurmetrorail [dot] in
Directors
20 Mr. Mahesh Kumar Bhuradia Director (Corp. Affairs) 0141-2822750 - dc [at] jaipurmetrorail [dot] in
21 Mr. Harish Laddha Director (Finance) 0141-2822210 - df [at] jaipurmetrorail [dot] in
22 Mr. Vivek Kumar Director (O And S) 0141-2822101 - dos [at] jaipurmetrorail [dot] in
23 Mr. Akhilesh Kumar Saxena Director (Project) 0141-2822780 - dp [at] jaipurmetrorail [dot] in
Executive Directors
24 Mr. R.K.Gudeshar ED (SAndT) 0141-2822106  - edst [at] jaipurmetrorail [dot] in
25 Mr. Rakesh Gautam ED (Operations) 0141-2822104  - edop [at] jaipurmetrorail [dot] in
26 Mr. Om Prakash ED (Traction And EM) 0141-2822103  - edtem [at] jaipurmetrorail [dot] in
27 Mr. Sanjay Bansal ED (Corporate Affairs) 0141-2822752  - edca [at] jaipurmetrorail [dot] in
28 Mr. Rakesh Gautam ED (Rolling Stock) 0141-2822105  - edrs [at] jaipurmetrorail [dot] in
29  - ED (Traction And EM) Project 0141-2822783  - edelect [at] jaipurmetrorail [dot] in
30 Mr. Akhilesh Kumar Saxena ED (Civil), Project 0141-2822782  - edcivil [at] jaipurmetrorail [dot] in
General Managers
31 Mr. Surendra Kumar Bisaria GM (Traction/EAndM) 0141-2822100 9414060250 surendra [dot] bisaria [at] jaipurmetrorail [dot] in
32 Mr. Sushil Kumar GM (Civil) 0141-2822114  - gmcivil [at] jaipurmetrorail [dot] in
33 Mr. Hemant Jain GM (Project Coordination) 0141-2822786 9650992378 gmpc [at] jaipurmetrorail [dot] in
34 Mr. Vinay Sharma GM (Operations) 0141-2822112 9057401201 gmop [at] jaipurmetrorail [dot] in
35 Mr. K.K. Sharma GM (Finance) 0141-2822213 9314904224 gmf [at] jaipurmetrorail [dot] in
36 Mr. Rahul Goswami GM(PPAndPPP) 0141-2822790 7728895899  -
37 Mr. Kaushal Kumar Kassi GM (RS) 0141-2822112 7728895409 gmrs [at] jaipurmetrorail [dot] in
38 Mr. R.K.Gudeshar GM (SAndT) 0141-2822123 7728895406 gmsnt [at] jaipurmetrorail [dot] in
Joint General Managers/Dy. General Manager
39 Mr. Mahesh Bissa JGM (Administration) 0141-2822756 7728895900 jgmadm [at] jaipurmetrorail [dot] in
40 Mr. K.C. Verma JGM (Revenue) 0141-2822755 9694082407 jgmrev [at] jaipurmetrorail [dot] in
41 Mr. Amit Kumar JGM(Civil) 0141-2822787 9571718111 jgmc [at] jaipurmetrorail [dot] in
42 Mr. Sunil Kumar Yadav DGM (HR) 0141-2822754 7728895111 dgmhr [at] jaipurmetrorail [dot] in
43 Mr. Mahesh Bissa DGM (Law) 0141-2822756 7728895900 dgmlaw [at] jaipurmetrorail [dot] in
44 Mr. Rahul Goswami DGM (Town Planning) 0141-2822789 7728895899 rahul [dot] goswami [at] jaipurmetrorail [dot] in
45 Mr. Yagya Dev Sharma Company Secretary 0141-2822212 8233905005 cs [at] jaipurmetrorail [dot] in
46 Mr. Rahul Goswami DGM (CAndM) 0141-2822790 7728895899 dgmcm [at] jaipurmetrorail [dot] in
47 Mr. Raj Kamal Vijay DGM (Tr/EAndM) 0141-2822111 7728895663 dgmtem [at] jaipurmetrorail [dot] in
48 Mr. Kamal Kant Sharma DGM (SAndT) 0141-2822123 9057401154 dgmsnt [at] jaipurmetrorail [dot] in
Managers
49 Mr. Satyendu Sharma Legal Officer 0141-2822759 9602444494 satyendu [dot] sharma [at] jaipurmetrorail [dot] in
50 Mr. Satyendu Sharma Manager (HR) 0141-2822757 9602444494 mgrhr [at] jaipurmetrorail [dot] in
51 Ms. Savita Bhuradia Manager(Revenue) 0141-2822758 9414774599 mgrrev [at] jaipurmetrorail [dot] in
52 - Public Relation Officer 0141-2822760 - pro [at] jaipurmetrorail [dot] in
53 Mr. Kushal Pal Yadav Manager (Operations) 0141-2822117 7728895513 kaushal [dot] pal [at] jaipurmetrorail [dot] in
54 Mr. Ajit Kumar Ojha Manager (Operations) 0141-2822137 7728895551 ajit [dot] ojha [at] jaipurmetrorail [dot] in
55 Mr. Abhishek Godara Manager (Operations) 0141-2822162 7728895538 abhishek [dot] godara [at] jaipurmetrorail [dot] in
56 Mr. Nagendra Singh Manager (Tr./EAndM) 0141-2822116 7728895620 nagendra [dot] singh [at] jaipurmetrorail [dot] in
57 Mr. Rakesh Kumar Juneja Manager (Tr./EAndM) 0141-2822115 7728895611 rakesh [dot] juneja [at] jaipurmetrorail [dot] in
58 Mr. Indra Singh Birda Manager (SAndT) 0141-2822123 7728895234 indra [dot] birda [at] jaipurmetrorail [dot] in
59 Mr. Lalit Kumar Manager (SAndT) 0141-2822124 7728895236 lalit [dot] kumar [at] jaipurmetrorail [dot] in
60 Mr. Ashish Kumar Yadav Manager (RS)  - 7728895715 ashish [dot] yadav [at] jaipurmetrorail [dot] in
61 Mr. Giriraj Dadhich
 Manager (RS) 0141-2822120 7728895716 giriraj [dot] dadhich [at] jaipurmetrorail [dot] in
62 Mr. Manoj Panwar Manager (RS)  - 7728895707 manoj [dot] panwar [at] jaipurmetrorail [dot] in
63 Mr. B.D. Sharma Sr. EO (Accounts)  - 9413200426  
64 Mrs. Anubha Malpani Manager (Civil)  - 7728895353 anubha [dot] sharda [at] jaipurmetrorail [dot] in
65 Mr. Madan Mohan Kaushal Manager (Civil)  - 7728895364 madan [dot] kaushal [at] jaipurmetrorail [dot] in
66 Mr. Deependra Singh Manager (Civil)  - 7728895359 deependra [dot] singh [at] jaipurmetrorail [dot] in
Personal Staff
67 Mr. Prem Prakash Meena PS to CMD 0141-2822204 9057401159 ps2 [dot] cmd [at] jaipurmetrorail [dot] in
68 Mr. Rupendra Kr. Jain PS to Director (Finance) 0141-2822211 7728895449 rupendra [dot] jain [at] jaipurmetrorail [dot] in
69 Mr. Shakti Pandey PS to Director (Corporate Affairs) 0141-2822751 9571029111 ps [dot] dc [at] jaipurmetrorail [dot] in
70 Mr. R.P. Gupta PS to Director (OAndS) 0141-2822102 9414001912 -
71 Mr. P.C. Meena PS to Director (Project) 0141-2822781 - -

For Complaint

Level 1

  • If You have any Query/Complaint, then you can contact to the JMRC Customer Support no. 18002024116 or can email at customercare [at] jaipurmetrorail [dot] in.
  • You can contact to the nodel officers listed below:
    Sr. No. Complaint Subject Designation Contact Email
    1 Matters Relating To Compensation Joint General Manager(Civil) 0141-2822786 jgmc [at] jaipurmetrorail [dot] in
    2 Matters relating to implementation of the project Joint General Manager(Civil) 0141-2822786 jgmc [at] jaipurmetrorail [dot] in
    3 Issues related to metro train operations Station Superintendent (Operations) 0141-2822150 ssmsor [at] jaipurmetrorail [dot] in
    4 Matters relating to payment Executive Officer (Accounts) 0141-2822216 eoa2 [at] jaipurmetrorail [dot] in
    5 Metro passenger amenities Station Superintendent (Operations) 0141-2822162 ss3 [at] jaipurmetrorail [dot] in
    6 Personnel related issues Manager (Human Resources) 0141-2822757 mgrhr [at] jaipurmetrorail [dot] in
  • You can also contact at your nearest Metro Station of Jaipur.

Level 2

  • If you are not satisfied by the solution given by the Level 1, then you can contact to the Nodal Officer of Administration by email at jgmadm [at] jaipurmetrorail [dot] in .

Level 3

Level 4

Contact Details of Audit Committee

Sr. No. Desgination Contact
1 Additional Chief Secretary, Forest, Environment and Climate Change Department, GoR, Jaipur 0141-2227795
2 Managing Director, JVVNL, Jaipur 0141-2744965
3 Commissioner, Jaipur Development Authority, Jaipur 0141-2573150
4 Director (Corporate Affairs), JMRC, Jaipur 0141-2822750

For Events And Commercial Query

Designation: JGM (Revenue)
Contact: 0141-2822755, 9694082407
Email: jgmrev [at] jaipurmetrorail [dot] in , sachin [dot] nandaria [at] jaipurmetrorail [dot] in

Office Address

Jaipur Metro Rail Corporation Ltd.
Admin Building,
Metro Depot, Bhrigu Path,
Mansarovar, Jaipur-302020
Contact- 0141-2822101, 0141-2822753
Email- dos [at] jaipurmetrorail [dot] in

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Indian Metro Rail Organizations Society Contact No.
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