Global Support

• Phone: 1-800-KEN-COLE (+1-800-536-2653)
• Support Time: Monday-Friday, 9am to 5pm ET

Email

clientservices [at] kennethcole [dot] com (customer support)

Important Links

• Help Centre
• Store Locator

Shipping & Return

• If you choose to upgrade your shipping for faster delivery, your
  order must be received and clear credit authorization by 12pm
  ET or it will not be processed until the following business day.
  

  Shipping Method	Estimated Delivery
  Standard Ground	4-7 Business Days
  2 Day	2-3 Business Days
  Overnight	1-2 Business Days

• Orders may be delayed for up to 48 hours because we reserve the
  right to verify billing or shipping information.
• Team will gladly accept returns of new and unworn products within
  30days of the delivery date, accompanied with the original receipt.
• one-time price adjustment on full-price merchandise within 10 days of
  the purchase, for items purchased from website or through
  1-800-KEN-COLE (+1-800-536-2653). 
• For More information please read.

Address

Kenneth Cole Productions, Inc.
603 West 50th
Street New York,
NY 10019-9998

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