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Kerala State Consumer Affairs Department No. 1800 425 1550
Updated on Thursday, 7 December 2023 - 9:43am
Email
Organization:
Govt of Kerala Toll free Number(s):
- 1800 425 1550 (For State Consumer Helpline)
- 1800 11 4000 (For national Consumer Helpline)
- 1967 (For Alternate Support)
Website:
official Website IVRS Menu: 1800 425 1550
- Press 1 - For Information service.
- Press 2 - For Grievance Redressal service.
- sscacell [at] gmail [dot] com (For General Queries)
- contact [at] consumeraffairs [dot] gov [dot] in (Complaint/Feedback)
State Consumer Commission & District Commission Officers
| Sr No. | Name of officials | Designation | Phone No |
|---|---|---|---|
| Kerala State Consumer Disputes Redressal Commission, Sisuvihar Lane, Vazhuthacaud, Thiruvananthapuram-10 Phone- 0471-2725157 Email- cdrckerala [at] gmail [dot] com |
|||
| 1 | Justice K.Surendramohan | President | 0471-2313158,9446002720 |
| 2 | T.S.P.Moosath | Judicial Member | 0471-2727220,0471-2307740,(R)9447477740 |
| 3 | Ranjith.R | Member | 0471-2725157,9847907319 |
| 4 | Beenakumari.A | Member | 0471-2725157,9495038967 |
| 5 | K.R.Radhakrishnan | Member | 0471-2725157,9447457175 |
| 6 | Ajith Kumar.S.S | Secretary & Registrar (Full Additional charge) | 0471-2727299 |
| 7 | Ajith Kumar.S.S | Senior Superintendent | 0471-2725157 |
| District Consumer Disputes Redressal Commission, Sisuvihar Lane, Vazhuthacaud, Thiruvananthapuram-10 Phone- 0471-2721069 Email- cdrftvm [at] gmail [dot] com |
|||
| 8 | P.V.Jayarajan | President | 0471-2721069 , 0471-2439857 (R)9447006311 |
| 9 | Preetha G. Nair | Member | 0471-2721069,8330837311 |
| 10 | Viju.V.R. | Member | 0471-2721069,
9447103004 |
| 11 | – | Senior Superintendent | 0471-2721069 |
| District Consumer Disputes Redressal Commission, Civil Station, Kollam-691013. Phone- 0474-2795063 Email- cdrfkollam [at] yahoo [dot] com |
|||
| 12 | E.M.Muhammed Ibrahim | President | 0474-2795063,9946205523 |
| 13 | S.Sandya Rani | Member | 0474-2795063,9947341561 |
| 14 | Stanly Harold | Member | 0474-2795063,
9447561059 |
| 15 | Sabu Jose.S | Senior Superintendent | 0474-2795063 |
| District Consumer Disputes Redressal Commission, Nannuvakkad,Pathanamthitta-689645 Phone- 0468-2223699 Email- Cdrfpta03 [at] gmail [dot] com |
|||
| 16 | George Baby | President | 0468-2223699,
9446505699 |
| 17 | Shajitha Beevi.N | Member | 0468-2223699,9447104147 |
| 18 | Nishad Thankappan | Member | 0468-2223699,9961889506 |
| 19 | Senior Superintendent | 0468-2223699 | |
District Consumer Disputes Redressal Commission, Pazhaveedu.P.O,Alappuzha-688009 |
|||
| 20 | Santhoshkumar.S | President | 0477-2269750,9495053866 |
| 21 | Sholy.P.R. | Member | 0477-2269748,
9447487080 |
| 22 | Lekhamma.C.K | Member | 0477-2269748,9349126799 |
| 23 | Aji.P.B. | Senior Superintendent | 0477-2269748 |
| District Consumer Disputes Redressal Commission,Civil Station, Collectorate, Kottayam-686002 Phone-0481-2565118 Email- cdrfktm [at] gmail [dot] com |
|||
| 24 | Manulal.V.S, | President | 0481-2565118,9446201261 |
| 25 | Bindhu.R | Member | 0481-2565118,8547700155 |
| 26 | K.M.Anto | Member | 0481-2565118,9446316471 |
| 27 | Aji.T | Senior Superintendent | 0481-2565118 |
| District Consumer Disputes Redressal Commission, Kuyilimala, Painavu.P.O, Idukki-685603. Phone-0486-2232552 Email- idcdrf [at] gmail [dot] com |
|||
| 28 | C.Sureshkumar | President | 0486-2232552,9447433115 |
| 29 | Asamol.P | Member | 0486-2232552,9446560516 |
| 30 | Ambady.K.S | Member | 0486-2232552,9447200377 |
| 31 | Senior Superintendent | 0486-2232552 | |
| District Consumer Disputes Redressal Commission, Near Govt. Homoeo Hospital,Pulleppadi, Kathrikkadavu, Ernakulam-682017. Phone- 0484-2403316 Email - cdrfekm [at] gmail [dot] com |
|||
| 32 | Adv.D.B.Binu | President | 0484-2403316 |
| 33 | Ramachandran.V | Member | 0484-2403316 |
| 34 | Sreevidhya.T.N. | Member | 0484-2403316 |
| 35 | Smitha.S.R | Senior Superintendent | 0484-2403316 |
| District Consumer Disputes Redressal Commission, Near District Panchayat Office, Palakkad-678001 Phone- 0491-2955156 Email- cdrfpgt [at] gmail [dot] com |
|||
| 36 | Vinaya Menon | President | 9446742994 |
| 37 | Vidya.A | Member | 0491-2955156
9496276144 |
| 38 | – | Member | – |
| 39 | Sheeba.P | Senior Superintendent | 0491-2955156 |
| District Consumer Disputes Redressal Commission, Ayyanthole, Thrissur-680003. Phone- 0487-2361100 Email- cdrftsr [at] gmail [dot] com |
|||
| 40 | Sabu.C.T. | President | 0487-2361100,9447243124 |
| 41 | Sreeja.S. | Member | 0487-2361100,8281820645 |
| 42 | – | Member | – |
| 43 | Senior Superintendent | 0487-2361100 | |
| District Consumer Disputes Redressal Commission, Civil Station, Malappuram-676505 Phone- 0483-2734802 Email- cdrfmlp [at] gmail [dot] com |
|||
| 44 | Mohandasan.K | President | 9447882223 |
| 45 | Preethi Sivaraman.C | Member
(President in charge) |
0483-2734802,9567577003 |
| 46 | – | Member | 0483-2734802 |
| 47 | C.G.Prasannakumar | Senior Superintendent (Adl./C) | 0483-2734802 |
| District Consumer Disputes Redressal Commission, Kakkad Road, Near District Homoeo Hospital, Kannur-670002 Phone- 04972-706632 Email- cdrfkannur [at] gmail [dot] com |
|||
| 48 | Ravisusha | President | 04972-706632,
9447996150 |
| 49 | Molykutty Mathew | Member | 04972-706632,
9495082660 |
| 50 | Sajeesh.K.P. | Member | 04972-706632,
9447374001 |
| 51 | Anish.P | Senior Superintendent | 04972-706632 |
District Consumer Disputes Redressal Commission, Civil Station,Wayanad-673122. |
|||
| 52 | AnanthakirshnanP.S | President | 04936-202755,
9447003577 |
| 53 | Beena.M | Member | 04936-202755,
9562046255 |
| 54 | A.S.Subhagan | Member | 04936-202755,
9447458432 |
| 55 | Narayanankutty.P.D. | Senior Superintendent | 04936-202755 |
District Consumer Disputes Redressal Commission,Civil Station Compound,P.O. Vidyanagar, Kasaragod-671123. |
|||
| 56 | Krishnan.K | President | 04994-256845,
9446772497 |
| 57 | Radhakrishnan Nair.M | Member | 04994-256845,
9447490964 |
| 58 | Beena.K.G | Member | 04994-256845,
9495103561 |
| 59 | Pushhparaaj.N | Senior Superintendent | 04994-256845 |
District Consumer Disputes Redressal Commission, Karanthoor.P.O, Kunnamangalam, Kozhikkode-673571. |
|||
| 60 | P.C.Paulachen | President | 0495-2803455,
9446334323 |
| 61 | Priya.S | Member | 0495-2803455,
9961720152 |
| 62 | B.Balakrishnan | Member | 9847602601 |
| 63 | Pramod.P. | Senior Superintendent | 0495-2803455 |
District Consumer Commission & District Commission Officers
| SNo. | Office | Name | Designation | Phone No. (mob) |
|---|---|---|---|---|
| 1 | SCDRC | Justice K.Surendra Mohan | President | 9446002720 |
| 2 | SCDRC | T.S.P.Moosath | Judicial Member | 9447477740 |
| 3 | SCDRC | Ranjit.R | Member | 9847907319 |
| 4 | SCDRC | Beenakumari.A | Member | 9495038967 |
| 5 | SCDRC | K.R.Radhakrishnan | Member | 9447457175 |
| 6 | Thiruvananthapuram | P.V.Jayarajan | President | 9447006311 |
| 7 | Thiruvananthapuram | Preetha G Nair | Member | 8330837311 |
| 8 | Thiruvananthapuram | Viju.V.R | Member | 9447103004 |
| 9 | Kollam | E.M.Muhammed Ibrahim | President | 9946205523 |
| 10 | Kollam | S.Sandhya Rani | Member | 9947341561 |
| 11 | Kollam | Stanly Harold | Member | 9447561059 |
| 12 | Pathanamthitta | George Baby | President | 9446505699 |
| 13 | Pathanamthitta | N.Shajitha Beevi | Member | 9447104147 |
| 14 | Pathanamthitta | Nishad Thankappan | Member | 9961889506 |
| 15 | Idukki | C.Sureshkumar | President | 9447433115 |
| 16 | Idukki | Asamol.P | Member | 9446560516 |
| 17 | Idukki | Ampady.K.S | Member | 9447200377 |
| 18 | Alappuzha | Santhoshkumar.S | President | 9495053866 |
| 19 | Alappuzha | Sholy.P.R | Member | 9447487080 |
| 20 | Alappuzha | C.K.Lekhamma | Member | 9349126799 |
| 21 | Ernakulam | D.B.Binu | President | 9895135081 |
| 22 | Ernakulam | Ramachandran.V | Member | 8590673348 |
| 23 | Ernakulam | Sreevidhya.T.A | Member | 9495973374 |
| 24 | Kottayam | Manulal.V.S | President | 9446201261 |
| 25 | Kottayam | Bindhu.R | Member | 8547700155 |
| 26 | Kottayam | K.M.Anto | Member | 9446316471 |
| 27 | Thrissur | Sabu.C.T | President | 9447243124 |
| 28 | Thrissur | Sreeja.S | Member | 8281820645 |
| 29 | Thrissur | Vacant | Member | – |
| 30 | Palakkad | Vinaya Menon | President | 9446742994 |
| 31 | Palakkad | Vidya.A | Member | 9496276144 |
| 32 | Palakkad | Vacant | Member | – |
| 33 | Malappuram | Mohandasan.K | President | 9447882223 |
| 34 | Malappuram | Preethi Sivaraman.C | Member | 9567577003 |
| 35 | Malappuram | Vacant | Member | – |
| 36 | Kozhikkode | P.C.Paul Achen | President | 9446334323 |
| 37 | Kozhikkode | Priya | Member | 9961720152 |
| 38 | Kozhikkode | B.Balakrishnan | Member | 9847602601 |
| 39 | Kannur | Ravisusha | President | 9447996150 |
| 40 | Kannur | Molykutty Mathew | Member | 9495082660 |
| 41 | Kannur | Sajeesh.K.P | Member | 9447374001 |
| 42 | Wayanad | Anandakrishnan.P.S | President | 9447003577 |
| 43 | Wayanad | Beena.M | Member | 9562046255 |
| 44 | Wayanad | A.S.Subhagan | Member | 9447458432 |
| 45 | Kasaragod | Krishnan.K | President | 9446772497 |
| 46 | Kasaragod | Radhakrishnan Nair.M | Member | 9447490964 |
| 47 | Kasaragod | Beena.K.G | Member | 9495103561 |
Department Contacts
| Sr No. | Name | Designation | Contact |
|---|---|---|---|
| Consumer Affairs Department, Government Thiruvananthapuram Phone- 0471-2518028 |
|||
| 1 | Shri.G.R.Anil | Honourable Minister | 0471- 2333371 Fax :0471-2321022 ,9447584400 |
| 2 | Shri.P.Venugopal IAS | Secretary | 0471-25188451 ,9447001022 |
| 3 | Smt. Jessy George | Additional Secretary | 0471 2518225,:9349916923 |
| 4 | Sri.Nizam | Under Secretary | 0471-2518267 |
| 5 | Smt.Chitralekha R.G | Section Officer | 0471-2518028 |
| Consumer Affairs Cell in the Commissionarate of Civil Supplies, Public Office Building,Near Museum, Thiruvananthapuram, Phone Number 0471-2322155 |
|||
| 1 | Shri. P. Venugopal IAS | Secretary | 0471-2518451 ,9447001022 |
| 2 | Shri.Dr.Sajith Babu IAS | Director Of Civil Supplies | 0471-2320578 Fax 0471-2320578,9447000370 |
| 3 | Shri.Arun P.K | Senior Superintendent (Consumer Affairs Cell) | 0471-2232155 |
Grievance Redressal Details
- If you have any complaints and query , you can contact at 1800 425 1550.
- If your query will not solve , you can also lodge your complaint at State Consumer Helpline.
- If your query is still unresolve or you are dissatisfied with the solution , you can lodge your complaint at National Consumer Helpline
Voluntary Consumer Organisations
| Sr No. | Name | Name of VCO | Contact | Address |
|---|---|---|---|---|
| 1 | K C karthikeyan, President | Bharath Consumers Association | 9446056632 | Palazhi PO,Pudukkad,Thrisssur-680301 |
| 2 | A Ayyappan Nair, Gen.Secretary | Confederation of Consumer Vigilance Centre | 9387496288 | Sreekovil, Kodunganoor PO, Vattiyukavu,Trivandrum-695013 |
| 3 | Adv. S Reghu, President, | Confra Consumer Forum | TC.12/415,Plamoodu,Pattom PO,Trivandrum-695004, |
|
| 4 | M N Sodaran, Dist.Secretary | Consumer Association for Legal Aid | 9947271658 | Mullurkkara PO,Thrissur,Pin-680583 |
| 5 | Prof.Punnackal Narayanan, National Chairman | Consumer Federation of India | 994626904, 04884-235258 | Souhridan Centre, Vadakkancherry, T hrissur-680582 |
| 6 | A A Varghese, Secretary | Consumer Guidance and Protection Society | 0481 -2505444 | Pambady PO,Kottayam,Kerala-686502 |
| 7 | Prince Thekkan, State President | Consumer Protection Kerala | 8547339216 | C P Ummar Road, Kochi-682035 |
| 8 | K G Vijayakumaran Nair, Chairman | Consumers Federation of Kerala | 9288006462 ,9895713238 | Puliparampu, Vandanam,Alappuzha-688005 |
| 9 | V Moidutty, President | Consumers Forum | 9446242030 | PB No.87,Perinthalmanna PO,Malappuram-679322 |
| 10 | O B Rajesh, Gen. Secretary | Consumers Protection Council | 9497776695 ,0474-2793727 | Narayaneeyam,Thirumullavarm,Kollam-12 |
| 11 | Surendran P A, Gen.Secretary | Consumers' Association | 9446059952 | Hotel Surya City,Sulthanpet,Palakkad-678001 |
| 12 | Adv.Gangadharan, | Federation of Consumer Organisations Kerala | 9847556140 | Mannuthy PO,Thrissur-680651 |
| 13 | Salil Vayalathal, Gen.Secretary | Indian Consumers Forum | 9447472532 | Vayalathala Buildings, Konni PO,Pin-689671 |
| 14 | S Usman Koya, President | Kerala Consumer Association | 9/1024,Big Bazar, Kozhikkode | |
| 15 | Sidharthan Choondal, President | Kerala Consumer Protection Centre | 0491-2531355 | Protection Centre (193/93), Shastha Nagar, West Yakkara,Palakkad-678001 |
| 16 | P Sreekumar, Secretary, | Kerala Consumer Protection Studies | 9847364050 | Naduvathoor, Neeleswaram PO ,Kottarakkara, Kollam |
| 17 | M P Sugathan, President | Kerala Janakeeya Upabhokthru Samithi | 9447500383 | Kadappakkada,Kollam-691008 |
| 18 | M Mohammed Hassan Master, Chairman | Kerala Janavedi State Committee | 9446730275 | Room No.11,3rd Floor, Jayanthi Building,Calicut-673002 |
| 19 | P C Francis Thengode, Gen.Secretary | Kerala Ration Card Holders' Association | 9249756699 | State Committee Office, MO Philip Road,Thengode,Kochin-30 |
| 20 | Valsan Nellikkode, President | Kerala Samsthana Upabhokthru Samrakshana Vedi | 9447154408 | Sreekrishna Building,KOzhikkode-673001 |
| 21 | A A Shafi, Gen. Secretary | Kerala State Consumer Council | 9447752549 | SRA No.05,Ushus,Kilikollur East PO,Kollam-691004 |
| 22 | Pushpakaran Thottupuram, President | Kodakara Panchayath Upabhokthru Samithi, | 9946507229 | Perambra PO,Thrissur-680689 |
| 23 | T K A Azeez, President | Kozhikkode Jilla Upabhokthru Samrakshana Samithi | 9495645737 | Gandhi Graham,Kozhikkode-673032 |
| 24 | P. I. Ajayan, President, | Kozhikkode Jilla Upabhokthru Vidyabhyasa Samithi | 9444640789 | Karthika, Chevayur PO, Illiappil Parambu,Kozhikkode-17 |
| 25 | Ummer Alias Kunju, President | Melattur Consumer Protection Forum | 9446155040 | Melattur PO, Malappuram-679326 |
| 26 | K K Narayanan, President | Movement of Idukki District Consumer Action | 9562317687 | Manippara P O,Idukki-685602 |
| 27 | Mohanakumar, Main Member | Rajivji Consumer Clinic | 9446020022 | Opp. GM Up School, AVS Road ,Kottackal,Malappuram-676503 |
| 28 | Thankappan T P, President | Rural Consumer Protection and Welfare Society | 9446212177 | East Kodaly,Thrissur-680 699 |
| 29 | Dr.Abdul Razak Sullami, President | Thirurangadi Taluk Consumer Protection Society | 9387844180 | Rizwan Tower,Thirurangadi, Malappuram-676306 |
| 30 | Venugopal ,Gen.Secretary | Thiruvananthapuram Jilla Upabhokthru Samithi | 9446101804 | TC.44/1581,North Nada, Fort PO, Trivandrum-695023 |
| 31 | P R Ravi, Secretary | Upabhokthru Samrakshana Samithi | Anthicaud PO,Thrissur-680641 | |
| 32 | R K Malayath, President | Upabhokthru Samrakshana Samithi Nialmbur | 11/795,Hospital Road,Nilambur-679329 |
Download Forms
Address
Commissionerate Of Civil
Supplies Public Office Building,
LMS Vellayambalam Rd,
University of Kerala Senate
House Campus, Palayam,
Thiruvananthapuram, Kerala 695033
Phone- 0471-2322155
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