Emails

• indiacustomercare [at] kohler [dot] com (For General Support)
• service [dot] head [at] kohler [dot] com (For Complaint Support)

Important Links

• Service Request/Feedback Form
• Product Enquiry Form
• Dealership Enquiry Form
• Enquiry Form
• Store Locator

Return/Refund Procedure

• If you have any query/ complaint regarding the product then you can call 18001032244, 0124-4832930 or email at service [at] kohler [dot] com
• You can return your product within 7 working days after the delivery.
• For more information related to Return procedure please read.

For Grievance Redressal

Level 1:

• If you have any query/complaint, then you can call 18001032244, 0124-4832930 or email at service [at] kohler [dot] com.

Level 2:

• If your query is not resolved, then you can contact to the Grievance Officer
  Email: grievance [dot] officer [at] kohler [dot] com
  Address: 6th Floor Office Tower,
  Ambience Mall NH-8, Ambience Island,
  DLF Phase 3, Sector 24, Gurugram, Delhi 122001
• You can also contact to the customer service centre:
  Contact No.: 0124-4319601 (Timing- 10am-6pm, Mon-Sat)
• Your query will be resolved within 15 working days.

Level 3:

• If you are still not satisfied, then you can contact to Nodal Officer via email at nodal [dot] officer [at] kohler [dot] com, your query will be resolved within 15 working days.

Offices Address

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