Email

• reachus [at] loan2wheels [dot] com (For General Query)

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Grievance Redressal Procedure

Level 1 :

• If you have any query/complaint, then you can Contact with Grievance Redressal Office :
  Phone: 9886796324
  Email: hariprasad [at] loan2wheels [dot] com
  Address: No 19, Ground Floor, Kumara Krupa Road,
  Opp. Janardhana Hotel, Bengaluru – 560001
  Timing : 10am-6pm, Mon-Sat, (except on public and Banking holidays)
• Your complaint will be heard within the 15 working days.

Level 2 :

• If you are still not satisfied by the solution provided by the Grievance Redressal Office, then you can contact to the Director :
  Email : govindr [at] loan2wheels [dot] com
• Your request will be processed, and you can expect a response within 15 working days.

Level 3 :

• If your complaint is still not solved within a period of 1 month, then you can write to :
  The Reserve Bank of India,
  Officer in-Charge,
  Department of Supervision (NBFC),
  Phone: 080-22180100, 080-22181160
  Email : dnbsbangalore [at] rbi [dot] org [dot] in
  Address : Reserve Bank of India, 10/3/8, Nrupatunga
  Road Bengaluru – 560001
• You can also lodge your complaint through Non Banking Financial Company (NBFC)
  

Address

Aparoksha Financial Services Pvt Ltd 19,
Ground Floor, Kumarakrupa Road,
Madhava Nagar, Gandhi Nagar,
Bengaluru, Karnataka 560001