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Mastercard Customer Care No. 000 800 100 1087

Updated on Friday, 4 October 2024 - 5:05pm
Organization: 
Toll free Number(s): 
  • 000 800 100 1087 ( Contact Support For India)
All India Number(s): 
  • 022-4252 9900 (For Support)
Website: 
Official Website

IVRS Menu: 000 800 100 1087

  • Press 1: If you are master card holder
  • Press 2: If you are merchant
  • Press 3: If you are a financial Instituions
  • Press 4: If you are not currently a master card holder

Important Links

Mastercard Global Services Contacts

Sr No. Country Phone Number
1 American Samoa 1-800-307-7309
2 Anguilla 1-800-307-7309
3 Antigua and Barbuda 1-800-307-7309
4 Argentina 0800-555-0507
5 Australia 1800-120-113
6 Austria 0800-07-06-138
7 Bahamas 1-800-307-7309
8 Bahrain 8000-0087
9 Barbados 1-800-307-7309
10 Belgium 0800-1-5096
11 Bermuda 1-800-307-7309
12 Bolivia 800-10-0172
13 Bonaire 001-800-307-7309
14 Brazil 0800-891-3294
15 Cambodia 800-881-001
16 Canada 1-800-307-7309
17 Cayman Islands 1-800-307-7309
18 Chile 1230-020-2012
19 China 10-800-110-7309
20 China 2 10-800-711-7309
21 Colombia 01-800-912-1303
22 Costa Rica 0-800-011-0184
23 Curacao 001-800-307-7309
24 Cyprus 080-90569
25 Czech Republic 800-142-494
26 Denmark 8001-6098
27 Dominica 1-800-307-7309
28 Dominican Republic 1-800-307-7309
29 Finland 08001-156234
30 France 0-800-90-1387
31 Germany 0800-071-3542
32 Greece 00-800-11-887-0303
33 Grenada 1-800-307-7309
34 Guam 1-800-307-7309
35 Guatemala 1-800-999-1480
36 Hong Kong 800-966677
37 Hungary 06800-12517
38 India 000-800-100-1087
39 Indonesia 001803-1-887-0623
40 Ireland 1-800-55-7378
41 Israel 180-941-8873
42 Italy 800-870-866
43 Jamaica 0800-307-7309
44 Japan 00531-11-3886
45 Korea, Republic of 0079-811-887-0823
46 Liechtenstein 0800-89-7092
47 Luxembourg 800-2-4533
48 Malaysia 1-800-804594
49 Mexico 001-800-307-7309
50 Monaco 0-800-90-1387
51 Montserrat 1-800-307-7309
52 Netherlands 0800-022-5821
53 New Zealand 800-441-671
54 Norway 800-12697
55 Panama 001-800-307-7309
56 Peru 0800-77-476
57 Philippines 1-800-1-111-0061
58 Poland 0-0800-111-1211
59 Portugal 800-8-11-272
60 Puerto Rico 1-800-307-7309
61 Russia 8-800-555-02-69
62 Saba 1-800-307-7309
63 St. Eustatius 1-800-307-7309
64 St. Kitts-Nevis 1-800-307-7309
65 St. Maarten 1-800-307-7309
66 Singapore 800-1100-113
67 South Africa 0800-990418
68 Spain 900-822-756
69 Sweden 020-791-324
70 Switzerland 0800-897-092
71 Taiwan 00801-10-3400
72 Thailand 001-800-11-887-0663
73 Trinidad and Tobago 1-800-307-7309
74 Turkey 00-800-13-887-0903
75 Turks and Caicos 01-800-307-7309
76 United Arab Emirates 800-0444-3895
77 United Kingdom 0800-96-4767
78 United States 1-800-307-7309
79 Vatican City State 800-870-866
80 Venezuela 0800-1-002902
81 Vietnam 120-11576
82 Virgin Islands 1-800-307-7309
83 Virgin Islands, U.S. 1-800-307-7309

For Grievance/Complaint

Level 1:

  • If you have any query/complaint, then you can register your complaint with MTS Canada through customer support details given below:
    Contact No.: 18004251415 (Mon-Sun, 9am-12:30pm IST)
    Email: XBS [dot] IndiaSupport [at] mastercard [dot] com
    Address: Mastercard Money Transfer Services India Private Limited.
    Alapatt Properties Pvt Ltd S-30, 7th Floor Alapatt Heritage
    Building, MG Road, Kochi, Kerela 682035 India
  • Your query will be resolved within 20 working days.

Level 2:

  • If your query is not resolved within 20 days, then you can contact to the Officer details are mentioned below:
    Contact No: 02068-286268 (Mon-Fri, 9am-6pm IST, except India public holidays)
    Email: Babitha [dot] Ravi [at] mastercard [dot] com
    Address: Mastercard Money Transfer Services India Private Limited.
    Alapatt Properties Pvt Ltd S-30, 7th Floor Alapatt Heritage Building,
    MG Road, Kochi, Kerela 682035 India
  • Your query will be resolved within 30 working days.

Level 3:

  • If your query still not resolved, within 30 working days , then you can approach principle nodal officer :
    Contact No.: 7391025322 (Mon-Fri, 9am-6pm IST, except India public holidays)
    Email: Blassan [dot] Paulose [at] mastercard [dot] com
    Address: Mastercard Money Transfer Services India Private Limited.
    Alapatt Properties Pvt Ltd S-30, 7th Floor Alapatt Heritage Building,
    MG Road, Kochi, Kerela 682035 India

Level 4:

  • If your query is not still resolved, then you can also lodge your complaint online through RBI Ombudsman .

Address

61-A, 2 North Avenue, Maker Maxity
Bandra-Kurla Complex, Mumbai, India 400051
Fax No.: 022-2529911

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