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Matrix Cellular Customer Care No.

Updated on Tuesday, 18 October 2022 - 10:24am
Organization: 
All India Number(s): 
  • 98112 88888 (Customer Support For International Calling Card)
Website: 
Official Website

Email

  • support [at] matrix [dot] in (Support Center)
  • info [at] matrix [dot] in (General Information)
  • reseller [at] matrix [dot] in (International Distributor)
  • advertise [at] matrix [dot] in (Advertisement)
  • hr [at] matrix [dot] in (Careers)

Important Links

Note*

  • For self help customer support and country selection, visit official website home page top corner.
  • For more information about Offers, Faq's, Products and Shop online, please visit Sitemap.

Offices Locations

International SIM Cards

X Factor App (Travel Companion App)

Internat Data Packs For

  • Phone
  • Laptop
  • IPAD/Tablet

Nodal Officer

In case of any concerns, kindly contact our Nodal Officer with your Matrix
customer agreement (CAF) / sign-up form number anytime from Monday to Friday,
between 9:30 – 6:00 hrs.
(The CAF number is present at the top right of the Matrix form)

Name: Sanjay Saraswat
Address: As above
Contact No: 9910662980
Fax: 011-26800200
Email: nodalofficer [at] matrix [dot] in – (for complaints only)

If you are still unsatisfied with service or to escalate your complaint please email
Operations Head at - operationshead [at] matrix [dot] in

Appellate Authority

Name: Capt. Rakesh Walia,
Chief Administration Officer
Contact No: 9811288888
Email: appellate [at] matrix [dot] in

Toll Free Numbers (Global)

Toll Free Numbers Countries
80014148000 Argentina, Australia, Austria, Belgium, Brazil, Canada, China,
France, Germany, Hong Kong, Italy, Japan, Macau, Malaysia,
New Zealand, South Africa, South Korea, Spain, Switzerland,
Taiwan, Thailand and UK
18442039320 USA
18030160557 and 78030160557 Indonesia
18000621803 Mexico
8008147400 Saudi Arabia
8000182427 UAE

Registered Office

Matrix Cellular (International)
Services Ltd.
7 Khullar Farms, Mandi Road
Mehrauli, New Delhi- 110030
Contact No: 011-26800000/ 9811188888

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