Mumbai Metro Rail Corporation (MMRCL) Contact No.

Toll free Number(s): 
  • 1800 220 220 (For MMRCL Helpline 24*7)
  • 1800 220 221 (For Contact Support)

IVRS Menu: 1800 220 220/ 1800 220 221

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  • Press 1- For Emergency
  • Press 2- For Enquiry
  • Press 3- To Register Complaint
  • Press 4- To Register Feedback Suggestion
  • Press 5- For Enquiry pertaining to Lost and Found
  • Press 9- To Speak to the Customer Care Executive

Email

  • contact [at] mmrcl [dot] com (For General Query)

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Important Links

Metro Timing

  • First Train 06:30am (08:30 on Sunday)
  • Last Train 10:30pm
  • Each Metro have 06 minutes and 40 Seconds time interval.

Emergency Contact

Sr. No. Service Contact
1 Mumbai Police Control Room 100, 022-22621855, 022-22621983, 022-22625020, 022-22641449, 022-22620111
2 Mumbai Police Tourist Helpline 022-22621855
3 Women Helpline 103, 022-22633333, 022-22620111
4 Senior Citizen Helpline 1090
5 National Cyber Crime Reporting Portal 1930

For Mumbai Metro Card Query

  • You can apply for Mumbai Metro Smart Card by filling this form.

Stations Contact Detail

Sr. No Station Contact
1 Aarey JVLR 022-69816300
2 Seepz 022-69816310
3 MIDC-Andheri 022-69816320
4 Marol Naka 022-69816330
5 CSMI Airport - T2 022-69816340
6 Sahar Road 022-69816350
7 CSMI Airport-T1 022-69816360
8 Santacruz Metro 022-69816370
9 Bandra Colony 022-69816380
10 Bandra-Kurla Complex 022-69816390

For Complaint

  • If You ahve any Query/Complaint then you can lodge your complaint through Grievance Portal.
  • If your Query is still not solved, then you can contact to the Vigilance Officer:
    Contact: 022-26575229
    Email: vigilance [at] mmrcl [dot] com

Officers Contact Detail

Sr. No. Name Designation Contact Email
General Administration
1 Smt. Ashwini Bhide, I.A.S Managing Director, MMRC 022-26575101 ashwini [dot] bhide [at] mmrcl [dot] com
2 Shri. Sujitkumar Mairale Exc. Assistant/MD 022-26575106 sujitkumar [dot] mairale [at] mmrcl [dot] com
3 Shri. Milind Anchekar Sr. PA/MD 022-26575101 pa [dot] md [at] mmrcl [dot] com
4 Smt. Ritu Deb Company Secretary 022-26575109 ritu [dot] deb [at] mmrcl [dot] com
Project
5 Shri. S.K. Gupta Director (Projects) 022-26575102 subodh [dot] gupta [at] mmrcl [dot] com
6 Shri. C.M. Jadhav Executive Director(Civil) - charuhas [dot] jadhav [at] mmrcl [dot] com
7 Shri. Ravi Ranjan Kumar Executive Director (Civil) - raviranjan [dot] kumar [at] mmrcl [dot] com
8 Shri. Suyash Trivedi Executive Director (Civil) 022-2675122 suyash [dot] trivedi [at] mmrcl [dot] com
9 Shri. M. V. Satyasaikumar Gudla EA to Director (Projects) 022-26575107 saikumar [dot] gudla [at] mmrcl [dot] com
10 Shri. S.K. Kulshrestha Advisor (Civil) 022-26575121 subodh [dot] kulshrestha [at] mmrcl [dot] com
11 Shri. M.S. Rajasekharan Advisor (Labour Laws) - rajasekharan [at] mmrcl [dot] com
12 Shri. Rajesh Kumar Mittal CPM (Civil) - rajesh [dot] mittal [at] mmrcl [dot] com
13 Shri. Aasim Sulaiman CPM (Track) 022-26575123 md [dot] aasim [at] mmrcl [dot] com
14 Shri. Paras Kamble Addl. GM (Safety) 022-26575135 kparas [at] mmrcl [dot] com
15 Shri. D.M. Binnar Sr. DGM (Civil) - datta [dot] binnar [at] mmrcl [dot] com
16 Shri. Deepak Sonawane Sr. DGM (Civil) - deepak [dot] sonawane [at] mmrcl [dot] com
17 Shri. Maheshkumar Dange Sr. DGM (Civil) - maheshkumar [dot] dange [at] mmrcl [dot] com
18 Shri. Shantaram Dalvi Sr. DGM (Civil) - shantaram [dot] dalvi [at] mmrcl [dot] com
19 Shri. Mahesh Govind Kolekar DGM (Civil) 022-26575124 mahesh [dot] kolekar [at] mmrcl [dot] com
20 Shri. Vikas Gudadhe DGM (Civil) - vikas [dot] gudadhe [at] mmrcl [dot] com
21 Shri. K. Sathish DGM (Track) - sathish [dot] k [at] mmrcl [dot] com
22 Shri. Swapnil Pawar DGM (Civil) - swapnil [dot] pawar [at] mmrcl [dot] com
23 Shri. Chaitanya Jasti DGM (Civil) - chaitanya [dot] jasti [at] mmrcl [dot] com
24 Shri. Rajesh Patil DGM (Civil) - rajesh [dot] patil [at] mmrcl [dot] com
25 Shri. Akhilesh Singh AGM (Civil) - akhilesh [dot] singh [at] mmrcl [dot] com
26 Shri. Prashant Rajurkar AGM (Civil) - prashant [dot] rajurkar [at] mmrcl [dot] com
27 Shri. Sravan Palem AGM (Civil) - sravan [dot] palem [at] mmrcl [dot] com
28 Shri. Umesh Pethe AGM (Civil) - umesh [dot] pethe [at] mmrcl [dot] com
29 Shri. Ranjitsing Deore AGM (Civil) - ranjitsing [dot] deore [at] mmrcl [dot] com
30Shri. Shashikant Damse AGM (Civil) - shashikant [dot] damse [at] mmrcl [dot] com
31 Shri. Vishal Naik AGM (Civil) - vishal [dot] naik [at] mmrcl [dot] com
32 Shri. Ahmed Belal AGM (Track) - ahmed [dot] belal [at] mmrcl [dot] com
33 Mr. Vivek Bharambe AGM (Safety) - Vivek [dot] bharambe [at] mmrcl [dot] com
System
34 Shri. Rajeev Director (Systems and O And M) 022-26575221 rajeev [at] mmrcl [dot] com
35 Shri. A.A. Bhatt Principal Advisor (Operations) 022-26575123 ajaykumar [dot] bhatt [at] mmrcl [dot] com
36 Shri. Hemant Dattatray Parab Advisor (Fire Safety) - hemant [dot] parab [at] mmrcl [dot] com
37 Shri. Mahesh Subhash Palve EA to Director (Systems) 022-26575207 mahesh [dot] palve [at] mmrcl [dot] com
38 Shri. Rajeev Kumar  Principal Executive Director (Signal And Telecom And IT) 022-26575201 rajeev [dot] kumar [at] mmrcl [dot] com
39 Shri. Sunil Kumar General Manager (Operations) - sunil [dot] kumar [at] mmrcl [dot] com
40 Shri. Jaipal Singh General Manager (RS) - jaipal [dot] singh [at] mmrcl [dot] com
41 Shri. Praphull Wagh CGM (Electrical) 022-26575235 praphull [dot] wagh [at] mmrcl [dot] com
42 Shri. A. Sayed Addl. GM (Telecom) 022-26575203 ashfaq [dot] sayed [at] mmrcl [dot] com
43 Shri. Vishwas G. Ajnalkar Addl. GM (Electrical) 022-26575237 vishwas [dot] ajnalkar [at] mmrcl [dot] com
44 Shri. Ashish Saxena Addl. GM (Electrical) 022-26575236 ashish [dot] saxena [at] mmrcl [dot] com
45 Shri. Kamljeet Saluja Addl.GM (Electrical) 022-26575238 kamljeet [dot] saluja [at] mmrcl [dot] com
46 Shri. Rajkumar Singh Sr. DGM (Electrical) 022-26575239 rajkumar [dot] singh [at] mmrcl [dot] com
47 Shri. Kathiresan Ramesh Sr. DGM (Electrical) 022-26575240 kathiresan [dot] ramesh [at] mmrcl [dot] com
48 Shri. Sudhir Sahare Sr. DGM (Signal And Telecom) 022-26575204 sudhir [dot] sahare [at] mmrcl [dot] com
49 Shri. Sanjeev Jain Sr. DGM (Signal And Telecom) 022-26575205 sanjeev [dot] jain [at] mmrcl [dot] com
50 Shri. Ashish Sood Sr. DGM (Security) - ashish [dot] sood [at] mmrcl [dot] com
51 Shri. Tejas Mishra Sr. DGM (Depot) 022-26575223 tejas [dot] mishra [at] mmrcl [dot] com
52 Shri. Sameer Pramod Handge DGM (RS, P And E) 022-26575222 sameer [dot] handge [at] mmrcl [dot] com
53 Shri. Ritesh Kumar DGM (Signal And Telecom) 022-26575206 ritesh [dot] kumar [at] mmrcl [dot] com
54 Shri. Sumit Devidas Patil DGM ( IT ) - sumit [dot] patil [at] mmrcl [dot] com
55 Shri. Sanjeev Kunal DGM (Material Management) - sanjeev [dot] kunal [at] mmrcl [dot] com
56 Shri. Sandeep Kumar Birbal Singh AGM ( IT ) - sandeep [dot] singh [at] mmrcl [dot] com
57 Shri. Manish G. Dusane AGM (Electrical) 022-26575243 manish [dot] dusane [at] mmrcl [dot] com
58 Shri. Amol Patil AGM (Electrical) 022-26575242 amol [dot] patil [at] mmrcl [dot] com
59Shri. Jignesh Pradeep Raut AGM (Electrical) 022-26575246 jignesh [dot] raut [at] mmrcl [dot] com
60 Shri. K. B. Sharma AGM (Electrical) - kunj [dot] sharma [at] mmrcl [dot] com
61 Shri. Munish Lalotra AGM (Electrical) 022-26575241 munish [dot] lalotra [at] mmrcl [dot] com
62 Shri. Rohit Chauhan AGM (TVS / ECS) - rohit [dot] chauhan [at] mmrcl [dot] com
63 Shri. Suresh Kantilal Palve AGM (PST) - suresh [dot] palve [at] mmrcl [dot] com
64 Shri. Oswin Dmello AGM (Operations) - oswin [dot] dmello [at] mmrcl [dot] com
65 Shri. Abhishek Raghuvanshi AGM (Operations) - abhishek [dot] raghuvanshi [at] mmrcl [dot] com
66 Shri. Abhishek Anand AGM (Operations) - abhishek [dot] anand [at] mmrcl [dot] com
67 Smt. Pratibha Parthan AGM (Operations Safety) - pratibha [dot] parthan [at] mmrcl [dot] com
68 Shri. Rutesh Jadhav AGM (Signal And Telecom) - rutesh [dot] jadhav [at] mmrcl [dot] com
69 Shri. Gurudatt Subhash Bile AGM (Signal And Telecom) - gurudatt [dot] bile [at] mmrcl [dot] com
70 Shri. Pankaj Kumar AGM (Signal And Telecom) - pankaj [dot] kumar [at] mmrcl [dot] com
71 Shri. Vidyadhar Shinde AGM (Security) - vidyadhar [dot] shinde [at] mmrcl [dot] com
72 Shri. Vivek Shinde AGM (Material Management) - vivek [dot] shinde [at] mmrcl [dot] com
Finance
73 Shri. Yogendra Prakash Saxena Director (Finance) cum Chief Financial Officer 022-26575104 yogendra [dot] saxena [at] mmrcl [dot] com
74 Shri. Ravindra Kumar Pathak General Manager (Finance) 022-26575197 ravindra [dot] pathak [at] mmrcl [dot] com
75 Shri. Onkar Arvind Upasani General Manager (Accounts) 022-26575198 onkar [dot] upasani [at] mmrcl [dot] com
76 Shri. Sanjay Andani Sr. DGM (Finance) 022-26575177 sanjay [dot] andani [at] mmrcl [dot] com
77 Shri. Umesh Gavande Sr. DGM (Accounts) 022-26575178 umesh [dot] gavande [at] mmrcl [dot] com
78 Shri. Mahendra Ojha DGM (Accounts) 022-26575179 mahendra [dot] ojha [at] mmrcl [dot] com
79 Smt. Tejaswi Tushar Pawar AGM (Finance) 022-26575181 tejaswi [dot] salve [at] mmrcl [dot] com
80 Shri. Hiresh Gor AGM (Accounts) 022-26575180 hiresh [dot] gor [at] mmrcl [dot] com
Planning
81 Shri. R. Ramana Director (Planning And Real-estate dev./ NFBR) 022-69061301 ramana [dot] r [at] mmrcl [dot] com
82 Shri. Girish Zope EA to Director (Planning) 022-69061311 girish [dot] zope [at] mmrcl [dot] com
83 Shri. Sanjay Dani Advisor (Security) 022-69061308 sanjay [dot] dani [at] mmrcl [dot] com
84 Shri. Ajay T. Fulmali Advisor (Environment) 022-69061353 ajay [dot] fulmali [at] mmrcl [dot] com
85 Shri. Atul Patil CGM (Planning / Civil) - atul [dot] patil [at] mmrcl [dot] com
86 Shri. Rohit Tilak DGM (Civil) - rohit [dot] tilak [at] mmrcl [dot] com
87 Shri. Swetal Kanwalu DGM (Town Planner) 022-69061355 swetal [dot] kanwalu [at] mmrcl [dot] com
88 Shri. Rajendra Ambadas Ingle DGM (Multi Model Integration) - rajendra [dot] Ingle [at] mmrcl [dot] com
89 Shri. G.O. Kotwani OSD (Coordinator) 022-69061310 gopal [dot] kotwani [at] mmrcl [dot] com
90 Shri. Devendra Kumar Jain OSD (Multi Model Integration) - devendrakumar [dot] jain [at] mmrcl [dot] com
91 Smt. Krutika Patil AGM (Civil) 022-69061356 krutika [dot] patil [at] mmrcl [dot] com
92 Smt. Jaishree Deherkar AGM (Legal) 022-69061307 jaishree [dot] deherkar [at] mmrcl [dot] com
93 Smt. Farha Irani AGM (TP) 022-69061369 farha [dot] irani [at] mmrcl [dot] com
94 Shri. Dikshant Meshram AGM (TP) 022-69061387 dikshant [dot] meshram [at] mmrcl [dot] com
95 Mr. Prafullakumar Vadnere AGM (Multi Model Integration) - prafullakumar [dot] vadnere [at] mmrcl [dot] com
HR
96 Mr. Shanker Kumar Albela GM (HR) - Shanker [dot] albela [at] mmrcl [dot] com
97 Shri. Samit Kumar Jha Sr. DGM (HR) 022-26575147 samitkumar [dot] jha [at] mmrcl [dot] com
98 Smt. Alka Khanka DGM (Admin) 022-26575148 alka [dot] khanka [at] mmrcl [dot] com
99 Shri. Avinash Patil OSD (Admin) 022-69061352 avinash [dot] patil [at] mmrcl [dot] com
R And R
100 Shri. Nishikant Deshpande Addnl. Collector/GM(R And R) 022-69061303 drnishikantdeshpande [at] mmrcl [dot] com
101 Shri. D. Chincholikar CDO/Sr. DGM(R And R) 022-69061351 dayanand [dot] c [at] mmrcl [dot] com
Land
102 Smt. Madhavi Sardeshmukh Addnl. Collector/GM (Lands) 022-69061302 sardeshmukh [dot] madhavi [at] mmrcl [dot] com
103 Shri. Sartape AGM (Lands) 022-69061309 dadasaheb [dot] sartape [at] mmrcl [dot] com
PR
104 Smt. Vaidehi Dhiraj Khadse DGM (PR) 022-69061359 vaidehi [dot] more [at] mmrcl [dot] com
Compliance Officer
105 Ms. Ritu Deb Company Secretary 022-26575105 ritu [dot] deb [at] mmrcl [dot] com

For Disaster Control Room

Contact:9136805065, 7506706477

Police Stations Contact Detail

Station Police Station Metro Station Contact Address
1 M.I.D.C. Police Station Aarey JVLR, Seepz, MIDC-Andheri, Marol Naka 022-28368352, 022-28394205 Krantiveer Lakhuji Salve Marg, MIDC Central Rd, Mulgaon, Andheri East, Mumbai, Maharashtra 400093
2 Sahar Police Station CSMI Airport - T2, Sahar Road, CSMI Airport - T1 022-26817485, 022-26829783 Sahar Indian Oil Rd, Sutar Pakadi, Sahar Village, Andheri East, Mumbai, Maharashtra 400099
3 BKC Police Station Santacruz Metro, Bandra Colony, Bandra-Kurla Complex 022-26504482, 022-26504481 Bandra Kurla Complex Rd, Opposite I.C.I.C.I. Bank, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051
4 Dadar Police Station Dharavi, Shitla Devi Mandir, Dadar Metro, Siddhivinayak 022-24227229 5, Bhavani Shankar Road, Matkar Marg, Dadar West, Mumbai, Maharashtra 400028,
5 Worli Police Station Worli, Acharya Atre Chowk, Science Centre, Mahalaxmi Metro 022-24939352, 022-24948284 Ganapatrao Kadam Marg, J Palkar Rd, BDD Chawls Worli, Worli, Mumbai, Maharashtra 400018
6 D. B. RoadPolice Station Jagannath Shankar Seth Metro,  Grant Road Metro, Girgaon 022-23867873 , 022-23870181 397/A, Lamington Rd, Krishna Kunj, Grant Road East, Shapur Baug, Girgaon, Mumbai, Maharashtra 400007, India
7 Azad Maindan Police Station Kalbadevi, Chhatrapati Shivaji Maharaj Terminus Metro, Hutatma Chowk 022-22620697, 022-22678115 Mahapalika Marg, opposite Azad Maidan, Dhobi Talao, Chhatrapati Shivaji Terminus Area, Fort, Mumbai, Maharashtra 400001
8 Cuffe Parade Police Station Churchgate Metro, Vidhan Bhavan, Cuffe Parade 022-22188009, 022-22180588 Sadhu Vaswani Marg, Near World Trade Centre, Ganesh Murti Nagar, Cuffe Parade, Mumbai, Maharashtra 400005

Offices Address

Sr. No. Name Address
1 Registered Office Mumbai Metro Rail Corporation Limited,
Transit Office 'E'-Block, North side of City Park, Behind Income Tax Office 'A' Wing Bandra (E) BKC, Mumbai - 400051. Maharashtra
2 Office Address (Planning Department) Mumbai Metro Rail Corporation Limited,
202, 2nd Floor and 801 And 803, 8th Floor, Hallmark Business Plaza, Opp. Gurunanak Hospital, Sant Dnyaneshwar Marg, Bandra (East), Mumbai - 400051.

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