Muthoot Capital Contact No. 1800 102 1616

Toll free Number(s): 
  • 1800 102 1616 (For General Query)
All India Number(s): 
  • 0484-7119 400 (For Contact Support)
  • 0484-6619 600 (For Support)
  • 79949 90002 (For WhatsApp Support)
  • 80869 80869 (For Loan Query)
  • 92890 48433 (For Gold Loan Query)

IVRS Menu No. 1800 102 1616

  • Press 1 : To avail topup under muthoot blue 24*7 express gold loan
  • Press 9 : For any other assistence

IVRS Menu No. 0484-6613 450

  • Press 1 : For National Sorting Hub details
  • Press 2 : For No Objection Certificate details
  • Press 3 : For loan outstanding details
  • Press 9 : To speak to are customer care representative

Email

  • mail [at] muthootcap [dot] com (For General Query)

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Important Links

Branch Contact

Sr.No Branch Contact No. Address
1 Thoppumpady 0484-2232508

No 16/1551K, 1st Floor, P T Jacob Rd,
Kanankulathu Thoppumpady Ernakulam-682005

2 Dilshad Garden 011-71412573

Plot No 4, No 488/6, Ground Floor,
Block West Dilshad Garden New Delhi-110095
Near Radha Krishna Mandir

3 NIT 0129-2242249

No 5P/29, 1st Floor, Mittal Complex,
P Block, Main Market NIT Faridabad-121001
Above Indian Overseas Bank

Grievance Redressal

Level 1:

  • If you have any query/complaint you can contact to Vice President of Sales Associate on the details given below:
    Contact No.: 0484-6613452
    Email: korah [dot] e [at] muthootcap [dot] com
    Address : Sales Muthoot Capital Services Limited, 2nd Floor,
    Muthoot Towers, M.G. Road,
    Kochi - 682 035
  • You can also lodge your complaint online by filling the Grievance Complaint form.

Level 2:

  • If you are not satisfied  or your query is not resolved with Level 1 , then you can contact to Vice President of Operations and IT on the details given below:
    Contact No.: 0484-6613624
    Email: vijayan [dot] t [at] muthootcap [dot] com
    Address : Muthoot Capital Services Limited, 3rd Floor,
    Muthoot Towers, M.G. Road,
    Kochi - 682 035

Level 3:

  • If your query is not resolved by level 2, then you can contact to Executive Vice President on the details given below:
    Contact No.: 0484-6619602 , 0989-5757507
    Email: balakrishnan [dot] r [at] muthootcap [dot] com
    Address : Muthoot Capital Services Limited, 3rd Floor,
    Muthoot Towers, M.G. Road,
    Kochi - 682 035
  • You can also lodge your complaint online through Non-Banking Financial Corporation (NBFC) Ombudsman on the details given below:
    Contact No.: 0471-2338818 , 0471-2329676
    Email: dnbsthiro [at] rbi [dot] org [dot] in
    Address : Bakery Junction, P.B No. 6507,
    Thiruvananthapuram - 695 033

Addresss

Muthoot Capital Services Ltd. 3rd Floor,
Muthoot Towers M.G. Road,
Kochi - 682035 Kerala, India
Fax No.: 0484-2381261

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