IVRS Menu No. 1800 102 1616
- Press 1 : To avail topup under muthoot blue 24*7 express gold loan
- Press 9 : For any other assistence
IVRS Menu No. 0484-6613 450
- Press 1 : For National Sorting Hub details
- Press 2 : For No Objection Certificate details
- Press 3 : For loan outstanding details
- Press 9 : To speak to are customer care representative
Email
- mail [at] muthootcap [dot] com (For General Query)
Important Links
Branch Contact
Sr.No |
Branch |
Contact No. |
Address |
1 |
Thoppumpady |
0484-2232508 |
No 16/1551K, 1st Floor, P T Jacob Rd,
Kanankulathu Thoppumpady Ernakulam-682005 |
2 |
Dilshad Garden |
011-71412573 |
Plot No 4, No 488/6, Ground Floor,
Block West Dilshad Garden New Delhi-110095
Near Radha Krishna Mandir |
3 |
NIT |
0129-2242249 |
No 5P/29, 1st Floor, Mittal Complex,
P Block, Main Market NIT Faridabad-121001
Above Indian Overseas Bank |
Grievance Redressal
Level 1:
- If you have any query/complaint you can contact to Vice President of Sales Associate on the details given below:
Contact No.: 0484-6613452
Email: korah [dot] e [at] muthootcap [dot] com
Address : Sales Muthoot Capital Services Limited, 2nd Floor,
Muthoot Towers, M.G. Road,
Kochi - 682 035
- You can also lodge your complaint online by filling the Grievance Complaint form.
Level 2:
- If you are not satisfied or your query is not resolved with Level 1 , then you can contact to Vice President of Operations and IT on the details given below:
Contact No.: 0484-6613624
Email: vijayan [dot] t [at] muthootcap [dot] com
Address : Muthoot Capital Services Limited, 3rd Floor,
Muthoot Towers, M.G. Road,
Kochi - 682 035
Level 3:
- If your query is not resolved by level 2, then you can contact to Executive Vice President on the details given below:
Contact No.: 0484-6619602 ,
0989-5757507
Email: balakrishnan [dot] r [at] muthootcap [dot] com
Address : Muthoot Capital Services Limited, 3rd Floor,
Muthoot Towers, M.G. Road,
Kochi - 682 035
- You can also lodge your complaint online through Non-Banking Financial Corporation (NBFC) Ombudsman on the details given below:
Contact No.: 0471-2338818 , 0471-2329676
Email: dnbsthiro [at] rbi [dot] org [dot] in
Address :
Bakery Junction, P.B No. 6507,
Thiruvananthapuram - 695 033
Addresss
Muthoot Capital Services Ltd.
3rd Floor,
Muthoot Towers M.G. Road,
Kochi - 682035 Kerala, India
Fax No.: 0484-2381261
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