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Natwest Markets In India Contact No.

Updated on Thursday, 15 December 2022 - 2:27pm
All India Number(s): 
  • 0124-672 8806 (For all banking queries, Mon-Fri: 10am-5pm, Sat: 10am-2pm)
  • 022-4002 1534 (For retail banking queries, Mon - Sat, 10am-2pm)
Website: 
Official Website

Email

  • in [dot] service [at] natwestmarkets [dot] com (Contact Support)

Important Links

Contact Details

Name Contact No. Address/ Email
Retail Banking 022-40021534
Fax: 0124-4253535

Mumbai Branch,
Brady House
14 Veer Nariman Road,
Fort, Mumbai - 400023
Mon to Sat, 10am to 2pm
2nd & 4th Saturday/ Sunday/ Bank Holiday Closed.
Corporate and
Institutional
Banking		 022-40021534
 in [dot] service [at] natwestmarkets [dot] com
Private Banking   info [at] sanctumwealth [dot] com (Queries on Wealth Management
business (investments and demat accounts)/
in [dot] service [at] natwestmarkets [dot] com (Queries on accounts that
have transferred to the Retail Bank)

Grievance Redressal

Level 1:

  • If customer have any complaint or query contact customer support by an email: in [dot] service [at] natwestmarkets [dot] com or
    call at 0124-6728806,also you can send your complaint form or contact Mumbai branch.
  • customer support response to your query or complaint with in 15 working days.
  • Complaint Form.

Level 2:

  • In case you do not get any update with in 15 days, or not satisfied with the response provided by level 1 contact
    Branch Head
    NatWest Markets Plc
    Brady House,
    14, Veer Nariman Road,
    Fort, Mumbai - 400023
  • Branch Timings: Mon to Sat,10am to 2pm,  Closed (2nd & 4th Sat/ Sun/ Bank Holiday)
  • Branch Head response to your query or complaint with in 7 working days.

Level 3:

  • In case you do not get any response or update with in 10 days, or not satisfied with the response, you can contact
    Principal nodal officer
    Email:  nodalofficerbanking [at] natwestmarkets [dot] com
    Tel: 0124-6728810
    Address: NatWest Markets Plc,
    Corporatedge, Office Numbers 108-114, Level 1,
    Building No. 10, Tower A
    DLF Cyber City, Gurgaon 122002,
    Haryana, India
    Timings: 10am- 4pm (Mon- Fri)
  • Principal nodal officer response to your query or complaint with in 7 working days.

Level 4:

  • In case you are not satisfied with the resolution provided by level 3, contact Principal code compliance officer at
    Designation: Head
    Email: kapil [dot] mathur [at] natwestmarkets [dot] com
    Address: NatWest Markets Plc
    Corporatedge,Office Numbers 108-114,Level1,
    Building No. 10, Tower A,
    DLF Cyber City, Gurugram 122002
    Haryana, India

Level 5:

  • If customer's complaint is not resolved within 30 days or do not receive any final response you can
    contact Banking Ombudsman.

Form Center

Address

NWM Services India Private Limited
1st to 5th Floor, Tower A, Building No.1
IT/ITES SEZ Gurugram, Infospace Limited
Sector 21, Dundhahera
Gurugram
Haryana, 122016
India