Emails

• info [at] nafa [dot] co [dot] in (For Queries)
• customercare [at] nafa [dot] co [dot] in (For General Query)

Important Links

• Contact Form
• Frequently Asked Questions

Grievance Redressal Procedure

Level 1 :

• If you have any query/ complaint, then you can lodge your complaint to the Customer Care:
  Contact: 8928493972
  Email: customercare [at] nafa [dot] co [dot] in

Level 2 :

• If you are not satisfied by the resolution provided in level 1 , then you can contact to the Head Customer Servicer:
  Email: Headcustomerservice [at] nafa [dot] co [dot] in
  Address: Customer Service Head NAFA, 308, Windfall,
  3rd Floor, D Wing, Sahar Plaza Complex, J B Nagar,
  Andheri Kurla Road, Andheri East, Mumbai 400059, Maharashtra, India

Level 3 :

• If your query is still not solved or if you have not receive any response within a period of 1 month you Offcer-in-Charge of the Regional Office .
• You can also lodge your complaint through Non-Banking Financial Company Ombudsman (NBFC)

Registered Office

Netafim Agricultural Financing Agency
Pvt. Ltd. 308, 3rd Floor, Windfall, D-
Wing, Sahar Plaza Complex ,Andheri
Kurla Road, J B Nagar, Andheri East,
Mumbai 400059

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