Email

• assistance [at] edelweisshousingfin [dot] com (Customer Support)
• assistance [at] nidohomefin [dot] com (For Queries)

Important Links

• Frequently Asked Questions
• Contact Support Portal
  • Customer Care
  • Get a Call Back Form
  • Branch Locations
• Application Form

Grievance Redressal

Level 1

• If you have any complaint /queries you can call on Toll Free No. 18001026371(Mon-Fri, 10am to 5pm) or email at assistance [at] edelweisshousingfin [dot] com
• You can also lodge your complaint by contacting branch manager .

Level 2

• If you are not satisfied with the response of level 1, then you can contact the Grievance Redressal Officer at :-
  Address -Tower 3, Wing B, Kohinoor City, Kohinoor City Kirol Road,Kurla(W) Mumbai 400070
  Phone- 022-43428150
  Email- assistance [at] edelweisshousingfin [dot] com  
• You may get your response within 6 weeks.

Level 3

• If you are still not satisfied with response of grievance redressal officer you may approach Complaint Redressal Cell of National Housing Bank by online complaint form.

Corporate Office

Nido Home Finance Limited (formerly known as Edelweiss Housing Finance Limited),
Tower 3, Wing B, 5th floor, Kohinoor City,
Kohinoor City Kirol Road,
Kurla(W),Mumbai 400070, India
Call us : 022-43428150