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Clix Capital Customer Care No. 0124-4740 870
Updated on Thursday, 21 July 2022 - 4:37pm
Email
All India Number(s):
- 0124-4740 870 (Customer Support, Mon-Sat 9:30am-6:30pm)
- 8448 111 444 (Whatsapp Support)
Website:
Official Website hello@clix.capital (Customer Support)
Branches
| Locations | Address |
|---|---|
| Chandigarh | 302-A, 3rd Floor, SCO 120-121-122, Sector 17C, Chandigarh- 160017 |
| Delhi | 4th Floor, Kailash Building, Kasturba Gandhi Marg, Connaught Place, New Delhi- 110001, Delhi |
| Ahmedabad | Office No 202, Shitiratna Building, Near Panchavati Circle, C.G.Road, Ahmedabad- 380009, Gujarat |
| Gurgaon | 901B, 9th Floor, Two Horizon Center, DLF Phase-5, Gurgaon- 122002, Haryana |
| Bangalore | Ground Floor, 6/13 Gurappa Avenue, Off Primrose Road, Craig Park Layout, Sivanchetti Gardens, Bangalore- 560025 |
| Mumbai | Solitaire Corporate Park, Building no.9, Unit No, 972, Andheri Ghatkopar Link Road, Chakala, Andheri (East) Mumbai- 400093, Maharashtra |
| Jaipur | 403, 4th Floor, City Corporate Tower, Malviya Marg, C-Scheme, Jaipur- 302001, Rajasthan |
| Chennai | Prakash Presidium – 2nd Floor, No.110, Uthamar Gandhi Salai, Nungambakkam High Road, Nungambakkam, Chennai- 600034, Tamilnadu |
| Hyderabad | Cabin No. 108, Apeejay Business Centre, The Park, 22, Raj Bhavan Road, Hyderabad- 500082, Telangana |
| Pune | Cabin No. 8, Aster Coworking, 01 Gokhale Sanchit, 846, BMCC Road, Shivajinagar, Pune- 411004, Maharashtra |
| Rajkot | Office no. 513 , Runway Heights, Nr Ayodhya Chowk, 150 Feet Ring Road, Rajkot- 360007, Gujarat |
| Surat | IKoVerk Studios, 2nd, Plot No. 13 / Flat No A11, Silverpalm Building, Timaliyawad, Near Kadampalli Society, Nanpura-395001, Surat, Gujarat |
Grievance Redressal
Level 1
Customer can call on 0124-4740870 between 9:30 am and 6:30 pm from
Monday to Saturday or drop us an email at hello@clix.capital (Please mention your loan
account number and contact number in the subject line) .
Level 2
If customer is not satisfied with the response from our Customer Care/Helpline,
they can send an email at head.services@clix.capital
Level 3
- If customer are still not satisfied and want to raise further, write an email to Nodal Officer
at nodalofficer@clix.capital after 7 days of raising to Level 2 - Alternatively, you can also write to the below address:
- Grievance Redressal Officer/ Principal Nodal Officer
Senior Manager – Customer Experience
901B, 9th floor, Two Horizon Centre, Phase-V,
DLF City, Gurgaon - 122002 Haryana, India
Contact Number: 7042332283
Timings: 9:30 am to 6:30 pm - Monday to Friday (except public holidays)
- Grievance Redressal Officer/ Principal Nodal Officer
- Customer can also contact regional nodal officer mentioned below :
Level 4
- If the complaint/dispute is not resolved within a period of one month, the customer may appeal to
Officer- in-Charge of the Regional Office of Department of Non-Banking Supervision of RBI- General Manager Department of Non-Banking Supervision
Reserve Bank of India 6, Parliament Street
New Delhi - 110001
Ph. 011-23714456
Email: dnbsnewdelhi@rbi.org.in
- General Manager Department of Non-Banking Supervision
Address and Area of Operation of NBFC Ombudsman
Regional Nodal Officer
| Location | Address | Area of operation | |
|---|---|---|---|
| Chennai | rno.south@clix.capital | Prakash Presidium - 2nd Floor, No.110, Uthamar Gandhi Salai, Nungambakkam High Road, Nungambakkam, Chennai - 600034 |
Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry |
| Mumbai | rno.west@clix.capital | Unit no.972, 7th floor, Solitaire Corporate Park, Building No.9, Andheri - Ghatkopar Link Road, Chakala, Andheri (East) Mumbai – 400093 |
Maharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Union Territories of Dadra and Nagar Haveli, Daman and Diu |
| New Delhi | rno.north@clix.capital | : Kailash Building, Unit A&B, 4th Floor, 26 Kasturba Gandhi Marg, Barakhamba, New Delhi -110001 |
Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh Himachal Pradesh, and Rajasthan and State of Jammu and Kashmir |
| Kolkata | rno.east@clix.capital | 7A Bentinck Street, 2nd Floor, Old Wing, Kolkata 700 001 |
West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar and Jharkhand |
Corporate Address
901b, 9th Floor, Two Horizon Centre,
DLF Phase V, Gurgaon, Haryana,
India – 122002.
Ph: 0124-4740870
Registered Address
4th Floor, Kailash Building,
Kasturba Gandhi Marg, Connaught Place,
New Delhi-110001
