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Shinhan Bank In India Contact No.
Updated on Tuesday, 13 December 2022 - 1:08pm
All India Number(s):
- 011-4500 4800 (Customer Support)
- 044-6132 0407 (Debit Card Call Center, 24x7)
- 044-6132 0408 (General Queries)
Website:
Official Website Customer Support
For more information regarding
- Contact Form
- Frequently Asked Question
- Home Loans
Please visit official website top most corner, select the category, the pop up window will show you the full details regarding services.
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Branch Information
Working Hours: Mon-Sat : 09:30 am - 4:30 pm (2nd and 4th Saturdays are Holiday)
Swift Code: SHBKINBBXXX
| Branch | Number | Fax | Address |
|---|---|---|---|
| Mumbai | 022-61992000 | 022-61992010 | Unit No 001, Ground Floor, Peninsula Tower 1, Peninsula Corporate Park, G K Marg, Lower Parel, Mumbai 400 013 |
| New Delhi |
011-45004800 | 011-45004844 | 2nd and 3rd Floor, D-5, South Extension Part- II,Ring Road, New Delhi - 110049 |
| Poonamallee |
044-67144400 | 044-67144444 | 84/1C2B1, Bangalore Highway Road, Madavilakam Village, Nazarathpettai, Poonamallee Taluk, Thiruvallur Dist 600123 |
| Pune | 020-67040811 | 020-67040810 | Ground Floor, Red Building, Plot No 2, Galaxy Society, Boat Club Road, Pune 411001 |
| Ahmedabad |
079-71170400 | 079-71170410 | Shapath V, First Floor, Unit 2 and 3, Beside Crowne Plaza Hotel, Opp Karnavati Club , SG Road, Ahmedabad - 380015 |
| Ranga Reddy |
040-66352000 | 040-66352020 | Shinhan Bank, Ranga Reddy Branch, SLN Terminus, 1st Floor, Survey No. 133, Gachibowli, Serilingampally Mandal, Ranga Reddy District, Telangana State |
Fraud Reporting
To report an Unauthorized Transaction and Blocking your debit card via Internet Banking or through Branch. The process is given below:
Block card using Internet Banking
- Go to Internet Banking, login to Debit Card portal and fill your details.
- Select on “Debit Card” option for temporarirly block or unblock and click on submit.
- The window display the message - The customers can temporarirly block or unblock their debit cards using this option.
For Permanently “Card Block”
- Select on “Debit Card” option for Permanently blocking and click on submit.
- The window display the message - The customers can Permanently Block their debit cards by changing the card status to Lost, Damaged or Stolen. For new card the customers has to visit the branch only.
Block card by visiting Bank Branch or through App
- To report Unauthorized Transaction and Blocking your debit, you have to visit your nearest branch (Details given above) or you can contact on 044-33520407 (24x7, 365 days including holiday).
Bank need the your required documents to report unauthorized transactions, details given below:
Unauthorized transactions done on Internet Banking.
- Customer ID
- Account number
- Transaction date and time
- Transaction amount
- Type of transaction e.g. NEFT/ RTGS.
- SMS/Email of transaction confirmation.
Unauthorized Debit Card or ATM Card transaction
- Debit Card or ATM Card number
- Type of transaction e.g. ECOM, Cash withdrawal, POS etc.
- Date and time of transaction
- Transaction amount.
- SMS/Email of transaction confirmation.
Kindly note you have to report within 3 working days of the transaction begin. If you report after many days the bank will not responsible for your loss becaus bank will take minimum 30 to 120 days (1- 4 month) of investigation and sharing report to customer with details.
Branches - Departments Email's
| Department | |
|---|---|
| Mumbai Branch | |
| Operations (RTGS, NEFT, Fixed Deposits, Pay order, Demand Drafts, FCY cash purchase / sale, current a/c, savings a/cs, Cheque Clearing, cheque collection, etax, Balance Confirmation, Statement of a/c) |
operations.mum@shinhan.com |
| Remittance (Foreign Inward Remittance, Foreign Outward Remittance, TC's) |
remitt.mum@shinhan.com |
| Imports (Import Bills, LC Issuance, LC Advising) |
imports.mum@shinhan.com |
| Credit (Credit, Loans) |
credit.mum@shinhan.com |
| Exports (Export bills, Guarantees, EEFC) |
exports.mum@shinhan.com |
| Audit (TDS certificates) |
audit.mum@shinhan.com |
| Treasury (Treasury Front Office related work) |
treasury.ind@shinhan.com |
| Treasury Back Office (Treasury Back Office related work) |
treasury.bo.ind@shinhan.com |
| New Delhi Branch | |
| Operations (RTGS, NEFT, Fixed Deposits, Pay order, Demand Drafts, FCY cash purchase / sale, current a/c, savings a/cs, Cheque Clearing, cheque collection, etax, Balance Confirmation, Statement of a/c) |
operations.del@shinhan.com |
| Remittance (Foreign Inward Remittance, Foreign Outward Remittance, TC’s) |
remitt.del@shinhan.com |
| Imports (Import Bills, LC Issuance, LC Advising) |
imports.del@shinhan.com |
| Credit (Credit, Loans) |
credit.del@shinhan.com |
| Exports (Export bills, Guarantees, EEFC) |
exports.del@shinhan.com |
| Audit (TDS certificates) |
audit.del@shinhan.com |
| Kancheepuram Branch | |
| Operations (RTGS, NEFT, Fixed Deposits, Pay order, Demand Drafts, FCY cash purchase / sale, current a/c, savings a/cs, Cheque Clearing, cheque collection, etax, Balance Confirmation, Statement of a/c) |
operations.vel@shinhan.com |
| Remittance (Foreign Inward Remittance, Foreign Outward Remittance, TC’s) |
remitt.vel@shinhan.com |
| Imports (Import Bills, LC Issuance, LC Advising) |
imports.vel@shinhan.com |
| Credit (Credit, Loans) |
credit.vel@shinhan.com |
| Exports (Export bills, Guarantees, EEFC) |
exports.vel@shinhan.com |
| Audit (TDS certificates) |
audit.vel@shinhan.com |
| Pune Branch | |
| Operations (RTGS, NEFT, Fixed Deposits, Pay order, Demand Drafts, FCY cash purchase / sale, current a/c, savings a/cs, Cheque Clearing, cheque collection, etax, Balance Confirmation, Statement of a/c) |
operations.pune@shinhan.com |
| Remittance (Foreign Inward Remittance, Foreign Outward Remittance, TC’s) |
remitt.pune@shinhan.com |
| Imports (Import Bills, LC Issuance, LC Advising) |
imports.pune@shinhan.com |
| Credit (Credit, Loans) |
credit.pune@shinhan.com |
| Exports (Export bills, Guarantees, EEFC) |
exports.pune@shinhan.com |
| Audit (TDS certificates) |
audit.pune@shinhan.com |
| Ahmedabad Branch | |
| Operations (RTGS, NEFT, Fixed Deposits, Pay order, Demand Drafts, FCY cash purchase / sale, current a/c, savings a/cs, Cheque Clearing, cheque collection, etax, Balance Confirmation, Statement of a/c) |
operation.ahd@shinhan.com |
| Ranga Reddy Branch | |
| Operations (RTGS, NEFT, Fixed Deposits, Pay order, Demand Drafts, FCY cash purchase / sale, current a/c, savings a/cs, Cheque Clearing, cheque collection, etax, Balance Confirmation, Statement of a/c) |
operations.rr@shinhan.com |
| Trade | trade.rr@shinhan.com |
| Credit (Credit, Loans) |
credit.rr@shinhan.com |
NEFT/ RTGS Customer Facilitation Centres
Grievance Redressal
| Location | Name | Contact Details | Address |
|---|---|---|---|
| Gujarat -Ahmedabad | Mr. Sanjay Srivastava | Tel :079-71170400 Email : sanjaysri@shinhan.com |
Shapath V, First Floor, Unit 2 and 3 Beside Crowne Plaza Hotel, Opp. Karnavati Club, S G Road, Ahmedabad - 380015 |
| Maharashtra -Mumbai | Ms. Padmaja Parange | Tel: 022-61992000 Email : padmaja@shinhan.com |
Unit No.001, Peninsula Corporate Park G Kadam Marg Lower Parel, Mumbai -400 013 |
| Maharashtra -Pune | Mr. Amit Kumar | Tel: 020-67044811 Email :amitkumar@shinhan.com |
Ground Floor, Red Building Plot No. 2, Galaxy Society, Boat Club, Pune 411 001 |
| New Delhi | Mr. Rajmohan Sharma | Tel: 011-45004800 Email: rajmohan@shinhan.com |
Address: 2nd and 3rd Floor, D-5 South Extension -Part II Ring Road, New Delhi -110 049 |
| Tamil Nadu -Kancheepuram | Ms. Shakila K | Tel: 044-67144400 Email: shakila.k@shinhan.com |
Survey No. 69, 4A1 Bangalore Highway Road Thandalam Village Sriperumbudur Taluk, Kancheepuram Dist Tamil Nadu -602105 |
| Telangana -Ranga Reddy | Ms. Madhavi Dasika | Tel: 040-66352000 Email: madhavi@shinhan.com |
SLN Terminus, 1st Floor, Survey No. 133, Gachibowli Serilingampally Mandal, Ranga Reddy Dist, Telangana |
Global Locations
Head Office
Unit No 701/702, 7th Floor,
Peninsula Tower 1,
Peninsula Corporate Park, G K Marg,
Lower Parel, Mumbai 400 013
Fax- 022-61991911/022-61991990
