Email

• customercare@sudlife.in (For General Query)

SMS Service

• SMS with the message 'SUD' to 56677888 from your registered mobile number to receive information about their products.

Important Links

• Contact Support/Branch Locator
• Frequently Asked Questions

Claim Process

• If you have any query related to claim process then firsty you have to call 18002668833 (Mon-Sat, 9am-7pm) or email at customercare@sudlife.in
  Address: Star Union Dai-ichi Life Insurance Company Limited,
  11th Floor, Vishwaroop I.T Park, Plot No. 34, 35 and 38,
  Sector: 30A of IIP, Vashi, Navi Mumbai - 400703
  
• For more information about claim process please read

For Grievance Redressal

Level 1:

• If you have any query /complaint you can contact to customer support through by 18002668833 (Mon-Sat, 9am- 7pm) or email customercare@sudlife.in
  Address: Customer Care, Star Union Dai-ichi Life Insurance Co. Ltd
  11th Floor, Vishwaroop IT Park, Plot No 34,35,38,
  Sector 30A of IIP Vashi, Navi Mumbai - 400703
• You can visit your nearest branch

Level 2:

• If your query is not resolved within 14 days you can contact via email at grievanceredressal@sudlife.in.

Level 3:

• If your query is still not resolved you can contact to the Grievance Redressal Officer
  Designation: VP Customer Experience and Retention
  Email: gro@sudlife.in
  Address: 10th Floor, Vishwaroop IT Park,
  Plot No 34,35,38, Sector 30A of IIP,
  Vashi, Navi Mumbai - 400703

Level 4:

• You can also lodge your complaint online through Insurance Regulatory and Development Authority (IRDA),  Council for Insurance Ombudsman (CIO), or Bima Bharosa
  Ph: 18004254732
  Email: complaints@irdai.gov.in
  Address: Insurance Regulatory and Development Authority of India,
  Sy. No. 115/1, Financial District,
  Nanakramguda, Gachihowli, Hyderabad - 500032, Telangana
  Fax No: 040-66789768
• If your query is still not resolved then you can fill this Complaint Form

Download Forms

Registered Office

Star Union Dai-ichi Life Insurance Company Limited
11th Floor, Vishwaroop I.T. Park, Plot No. 34, 35 and 38,
Sector 30A of IIP, Vashi, Navi Mumbai - 400703.
022-39546200 (Mon-Sat 8:00am-8:00pm)

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