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HSBC Bank Customer Care No. 1800 266 3456
Updated on Friday, 28 March 2025 - 10:02am
Organization:
HSBC Bank Toll free Number(s):
- 1800 267 3456 (Personal Banking/Credit Cards)
- 1800 121 4015 (For Card Activation)
All India Number(s):
- 86558 58111 (For WhatsApp Support)
Website:
Official Website IVRS Menu : 1800 267 3456
Select your preferred language
- Press *: To report a lost or stolen card, cheque book or suspected unauthorised transaction of your card and account.
- For quick access please enter your 12 digit account number or 16 digit credit card number followed by # key.
- Press #: To become a HSBC customer or to know your application status
Instal Apps
Important Links
Important Contacts
| Sr No. | Resident Customers | Within India (Toll Free) | From Overseas | Timings |
|---|---|---|---|---|
| 1 | HSBC Premier | 18002663456
18001204722 |
+91-40-65118001 +91-22-71728001 |
24/7 |
| 2 | HSBC Personal Banking / Credit Cards | 18002673456
18001212208 |
+91-40-65118002 +91-22-71728002 |
6:30 am-8:30pm |
| 3 | Business Banking | 18002743211 (Toll Free) |
+91-22-50166043 |
Mon-Fri,8am-7pm, Sat, 8am-4pm |
| 4 | Retail Business Banking (RBB) - For general queries |
18004195400
18001232979 |
+91-40-65118004 +91-22-71728004 |
Mon-Frid, 9:30am-6:30pm |
| 5 | Retail Business Banking (RBB) - For HSBCNet queries |
18001202210 |
+91-022-50323533 | Mon-Fri, 9:30am-6:30pm |
SMS Service
Send SMS to 575750 from your registered mobile number.
| Sr No. | Services | Keywords |
|---|---|---|
| 1 | Card Hostlist | SMS BLOCK <space>HSBC<space><last four digits of your card number> |
| 2 | iOS users can download the 'HSBC India' App | SMS 'IMB' |
| 3 | Android users can download the 'HSBC India' App | SMS 'AMB' |
Grievance Redressal
Level 1
- For any query/complaint, you can contact at 18002673456 , or you can lodge your complaint by filling this Complaint Form .
- If your query is not resolved, then you can also visit to your nearest Branch Location details given below your query will be resolved within 10 days:
Sr. no. Branch Contact No. Email Address Maharashtra 1 Andheri 8655358788 asif.ansari@hsbc.co.in Unit No. 3 and 4, East Wing, Satellite Gazebo, Guru Har Govindji Marg, Andheri-Ghat- kopar Link Road, Andheri East
Mumbai - 400 0932 Bandra 9167980711 dipti.shinde@hsbc.co.in HSBC Centre, Dr. Ambedkar Road, Bandra (West), Mumbai - 400 050 3 Borivali 9987012483 walter.f@hsbc.co.in Siddharth Arcade, L.T. Road - Factory Lane Junc- tion,
Borivali (W), Mumbai - 400 0924 Chembur 9167930857 suranjana.mukherjee.das@hsbc.co.in Sanket Apartments, Central Avenue Road, 14th Road Corner, Chembur East, Mumbai - 400 071 5 Juhu Vile Parle 7709065551 kunal.s.ped-nekar@hsbc.co.in Duru House, Juhu, Vile Parle(West), Mumbai - 400 049 6 Prabhadevi 8828093117 aaliya.kashmiri@hsbc.co.in Cynergy Bldg., Unit no.1, Ground Floor, Plot No. FP 1090 and 1092, S Ghanerkar road, Appasaheb Marathe Marg,
Near Century Bazar, Pra- bhadevi, Mumbai - 400 0257 Mumbai Main 9167930913 lakshmiiyer@hsbc.co.in 52/60 Mahatma Gandhi Road, Mumbai - 400 001 8 Peddar Road 8876514046 arijitchakraborti@hsbc.co.in 46B, Asha Mahal, Dr G Deshmukh Marg, Mumbai - 400 026 9 Powai 9167930870 rahul.kawa@hsbc.co.in Prudential House, Ground Floor, Hiranandani Business Park, Powai, Mumbai - 400 0076 10 Pune 9158883373 kiran.tewatia@hsbc.co.in Amar Avinash Corporate City, Bund Garden Road,
Pune - 411 001New Delhi 11 Greater Kailash 9709301145 reenasharma@hsbc.co.in R-47, Greater Kailash-I, New Delhi - 110 048 12 New Delhi Main 8860085938 ashishmisra@hsbc.co.in 25, Birla Towers, Barakham- ba Road, New Delhi - 110 011 13 Lajpat Nagar 8860085919 pradeep.kumar.bansal@hsbc.co.in Plot no.64, Ring Road, Lajpat Nagar 3, New Delhi -110 024 Haryana 14 Gurugram 8860085923 arpitabanerjee@hsbc.co.in JMD Regent Square, DLF Phase II, Gurgaon-Mehrauli Road,
Gurugram - 122 002Uttar Pradesh 15 Noida 8860085966 sandeep.kumar.sharma@hsbc.co.in K 14-18, Sector 18, Gautam
Budh Nagar, Noida - 201 301Tamil Nadu 16 Chennai 9962578282 velmuruganan-namalai@hsbc.co.in Rajalakshmi, No. 5 and 7 Cathedral Road, Chennai - 600 086 17 Coimbatore 9655245781 sathyathangav-el@hsbc.co.in Srivari Gokul Towers, 108, Race Course Road, Coimbatore - 641 018 West Bengal 18 Dalhousie 8697713592 soumitraba-suthakur@hsbc.co.in 31, BBD Bagh, Dalhousie Square, Kolkata - 700 001 19 Gariahat 8697713636 soumyabrata-bose@hsbc.co.in Fort Terrazo, No. 5, Ramani Chatterjee Road,
Kolkata - 700 029Karnataka 20 Bangalore Main 7829980903 narendra.km@hsbc.co.in No - 7, M.G.Road Banglore, Karnataka - 560 001 21 Whitefield 8610388991 sulthan.sikkandar.ameerjan@hsbc.co.in Ground Floor, Pardhanani Wilshire III, Whitefield Road, Mahadevapura, Krishnara- japura Hobli, Bengaluru - 560 048 Kerala 22 Kochi 7358001512 r.ramanathan@hsbc.co.in Pulikkal Estate, M. G. Road, Pallimukku, Kochi - 682 016 Telangana 23 Hyderabad 9176620097 santoshanand@hsbc.co.in 6-3-1107 and 1108, Raj Bhavan Road, Somajiguda, Hyderabad - 500 082 Gujarat 24 Ahmedabad 7400404149 koustubh.vaishampayan@hsbc.co.in Mardia Plaza, C G Road, Ahmedabad - 380 006 Rajasthan 25 Jaipur 8875026183 khushboojain@hsbc.co.in 61-A, Vasanti, Sardar Patel Marg, C -Scheme,
Jaipur - 302 001Chandigarh 26 Chandigarh 9915134879 deeptithakur@hsbc.co.in SCO 1, Sector 9-D, Chandigarh - 160 017 For more details .
Level 2
- If your query is not resolved within 10 working days, then you may approach to the nodal officer details given below your query will be resolved within 10 days:
Contact No.: 040-65118015, 022-71728015
Email: nodalofficerinm@hsbc.co.in
Fax No.: 022-66476011, 022-49146011
Timings: Mon-Fri, 9:30am-6pm
Level 3
- If your query is still not resolved, then you can also contact to the officers details given below:
Sr. no. Officers Contact No. Email Timings 1 Compliance Officer 18002673456, 18001212208, 040-65118015, 022-71728015 complaints.india@hsbc.co.in Mon-Fri, 9:30am-6pm 2 Head of Customer Care 022-61224775, 022-71728015 headcustomerrelations.retailbanking.in@hsbc.co.in Mon-Fri, 9:30am-4:30pm
Level 4
- If your query is still not resolved within 10 working days, then you can also contact to the principal nodal officers details given below:
Contact No.: 022 61223798, 040-65118015
Email: pnohsbcbank@hsbc.co.in
Address: The Hongkong and Shanghai Banking Corporation Limited
NESCO - IT Park Bldg 3, 9th Flr, Nesco Complex, Western
Express Highway, Goregaon (East), Mumbai - 400063 - If you are not satisfied with the resolution given, then you can also contact to the CEO details given below:
Contact No.: 040-61268015
Email: ce@hsbc.co.in
Timings: Mon-Fri, 9:30am-4:30pm - You may also approach to the senior management details mentioned below:
Sr No. Business Email Address 1 Wealth and Personal Banking headcustomerrelations.retailbanking.rbwm@hsbc.co.in The Hongkong and Shanghai Banking Corporation Limited
NESCO - IT Park Bldg 3, Western Express Highway, Goregaon (East), Mumbai - 4000632 Wealth & Personal Banking headretailbanking@hsbc.co.in The Hongkong and Shanghai Banking Corporation Limited
NESCO - IT Park Bldg 3, Western Express Highway, Goregaon (East), Mumbai - 4000633 Customer Propositions and Marketing headcustomervalue.retailbanking.rbwm@hsbc.co.in The Hongkong and Shanghai Banking Corporation Limited
NESCO - IT Park Bldg 3, Western Express Highway, Goregaon (East), Mumbai - 4000634 Business Banking headbusinessbanking@hsbc.co.in The Hongkong and Shanghai Banking Corporation Limited
52/60 M. G. Road Fort, Mumbai - 4000015 Global Banking & Markets headglobalbanking@hsbc.co.in The Hongkong and Shanghai Banking Corporation Limited
52/60 M. G. Road Fort, Mumbai - 4000016 Commercial Banking headcommercialbanking@hsbc.co.in The Hongkong and Shanghai Banking Corporation Limited
52/60 M. G. Road Fort, Mumbai - 4000017 Chief Executive Officer ceosoffice@hsbc.co.in The Hongkong and Shanghai Banking Corporation Limited
52/60 M. G. Road Fort, Mumbai - 400001
Level 5
- If your query is not resolved, or you are not satisfied with the resolution given in the above levels, then you can contact on details given below:
Toll Free No. - 14448.
Address:Reserve Bank of India, 4th Floor, Sector
17, Chandigarh 160017 - You can also lodge your complaint online through Complaint Management System (CMS) Portal .
Non-Resident Indian (NRI) Customers
| Sr No. | Country/Region | Phone Banking Number (Toll free) |
|---|---|---|
| 1 | From India |
1800 209 0100 1800 121 2209 |
| 2 | Bahrain | 80006764 |
| 3 | Canada | 18333863370 |
| 4 | Philippines | 180011102858 |
| 5 | Hong Kong | 800938181 |
| 6 | Indonesia | 0078030165151 (Nikas) 0018030165151 (PTI) |
| 7 | Malaysia | 1800819823 |
| 8 | New Zealand | 0800420572 |
| 9 | Oman | 80077610 |
| 10 | Qatar | 00800101031 |
| 11 | Saudi Arabia | 8008501133 |
| 12 | China | 108007142932 (China South) 108001402946 (China North) |
| 13 | Singapore | 8001014362 |
| 14 | Thailand | 1800014029 |
| 15 | United Arab Emirates | 80001830251 |
| 16 | United Kingdom | 08000489157 |
| 17 | United States of America | 18339982278 |
| 18 | Australia | 1800953852 |
| 19 | Austria | 0800296718 |
| 20 | Denmark | 80254085 |
| 21 | France | 0800904636 |
| 22 | Germany | 08000800116 |
| 23 | Ireland | 1800948637 |
| 24 | Italy | 0800582749 |
| 25 | Netherlands | 08000238310 |
| 26 | Switzerland | 0800894680 |
| 27 | Calls to India from overseas |
+91-40-65118007
+91-22-71728007 |
| 28 | Kuwait |
+965 2223 0782 (Local Rates) +965 2223 0727 (Local Rates) |
| 29 | Card Activation |
+91-40-71728003 +91-22-71728003 |
Global Contact For Debit Card
| Sr No. | Country/Region | Phone Banking Number (Non-toll free) |
|---|---|---|
| 1 | Australia | 1-800-450346 |
| 2 | Hong Kong | 800-900-782 |
| 3 | Canada: | 866-639-1911 |
| 4 | United Kingdom | 0800-169-5189 |
| 5 | Singapore | 800-4481-250 |
| 6 | United States | 866-765-9644 |
| 7 | Global | 1410-581-79-31 |
| 8 | Visa Global Assistance Centre Singapore | 0065-6345-1345 |
NRI Customer Phone Banking
| Sr No. | Country/Region | Phone Banking Number (Toll free) |
|---|---|---|
| 1 | India | 18001022209, 18002090100 |
| 2 | Calls to India : from overseas | 040-61268002 , 080-71898002 |
| 3 | Australia | 1300 787 414 (local rates) |
| 4 | Canada | 877 NRI HSBC/1 877 674 4722 (Toll Free) |
| 5 | Hong Kong | 852 2822 3986, 852 2822 2767 |
| 6 | Bahrain | 973 1756 9645 |
| 7 | Kuwait | 965 2223 0727 |
| 8 | Oman | 968 2476 2727 |
| 9 | Qatar | 974 4432 8325 |
| 10 | Saudi Arabia | 9661 276 4163 |
| 11 | United Arab Emirates | 800 4393 |
| 12 | Singapore | 65 6533 5462 |
| 13 | United Kingdom | 080 03285902, 080 00851264, 080 03893587 (local rates) |
| 14 | United States of America | 877 NRI HSBC/1 877 674 4722 (Toll Free) |
Other Offices
| Sr No. | Country | Contact Details |
|---|---|---|
| 1 | OMAN | Working Hours - 8 am-2 pm (Oman Time) Working Days - Sunday to Thursday Email: nrioman@hsbc.com Contact Numbers: 0096824947679, 0096824947680 HSBC Bank Oman S.A.O.G. Al Khwair Branch, P.O. Box 1727, PC 111, CPO, Seeb, Sultanate Of Oman. |
| 2 | UAE | Working Days/Hours： Monday-Thursday and Saturday : 8:00 AM to 3:00 PM Friday: 7.30 AM to 12.30 PM Email : nriservicesdubai@hsbc.com Phone numbers : +9714 3028575 / +9714 3028529 The Hongkong and Shanghai Banking Corporation Limited, Representative office, UAE Unit 802, 8th floor, M-Square Building, Sheikh Khalifa Bin Zayed Street, Bur Dubai, Dubai. |
Form Center
India Office Address
HSBC Bank,
Cnergy Business, Unit No. 1, Ground Floor, Plot No.
FP 1090, S. Ghanekar Road, Appasaheb Marathe Marg,
Near Century Bazaar, Prabhadevi, Mumbai - 400 025.
Social Sites
Related Links:
Comments
Online job fraud
I got a call from a person named Sridhar rao who said himself as hr manager in hsbc he is demanding for money from me again and again i had paid him 27500 rs but now he is demanding me for money again.
I wanted to know whether someone named sridhar is hr manager in hsbc bank and i need help solving this issue.
Thank you
Fraud
Mr.Bablu prasad This is to inform you that your overall process for lone through bajaj finance has been almost accomplished. Now you have to do insurance. our legal team will do every paper work by our end, you only need to pay us insurance charge:INR: 24,300 which are . Do payment as soon as possible then let your executive know. thank you, Regards. Bajaj finance
blackmailer
today we got registered two online report of a same person from two ladies. one of the employer whose name is debenend nayak is a serial black mailer and keeps the nude photos of the girls and ladies in his office laptop. we are investing and will punish him soon.
CIBIL issue
HI HSBC,
I do not have any kind of transactions with HSBC. I checked my CIBIL for the purpose of home loan and I see HSBC has some loan entries in my CIBIL which I have never taken (that too a sum of 17000INR ), which is weird and awfully incorrect. Moreover I see my last name, voter ID and license number and address is all wrong. Now CIBIL says to contact HSBC to correct it. Can someone please help me about this ?
~Santhosh
New credit card
New credit card for myself
Background verification
Dear HR Manager,
I am Shruthi from Dreamplug Technologies Pvt. Ltd. This is with regard to referral check of Mr. Roshan Ravi shetty (Employee ID:E705193), who worked with you as Customer service specialist . Can you please let me know the following details about him:
Name: Roshan Ravi shetty
Period of Employment: Dec 2016 to Mar 2018
Designation: Customer service specialist
CTC:
Reason for leaving the organization:
It would be very kind if you could spare a few minutes and provide your feedback.
Your cooperation in this regard will be highly appreciated. , a quick response by return e-mail would be appreciated.
HSBC credit Card loot
Already HSBC has looted my more than 2K last month have done lots of call and email and i have asked to stop this worse card to save my self from this fraud bank . This month again they have given statement .Worse bank i have ever have experience is HSBC Bank and their services.